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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in September 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 1911-1920 out of 7315

Y

YKY

07/31/23

5 out of 5

Essential app

I have been a loyal user of 1Password for several years now, and it has become an indispensable app in my digital life. I absolutely love it. One aspect that truly impresses me is the prompt and efficient customer support provided by the 1Password team. Whenever I have had questions or encountered any issues, their response time has been exceptional, ensuring a smooth user experience.

TF

Tracy Fugleberg

07/31/23

5 out of 5

I've been really happy with 1Password

I've been really happy with 1Password. I've used other password managers but 1Password is a smoother user interface overall.

AE

Andi Emma Davies-Wilcox

07/31/23

5 out of 5

Fantastic Service for a Fantastic Product

A couple of years ago, I bought a family plan for 1Password, as there was a promotion on, but I never got around to using it. Then recently when I decided to actually get it set-up, I realised I'd misplaced my credentials! I set-up a fresh account with my new email address (as I recently got married so that had changed anyway), and asked support if they could close the old one. Not only did they talk me through how to close the old one, they transferred credit for how long I had left on the ...

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SG

Stephen Griffiths

07/31/23

5 out of 5

10 years with Last pass finally moved

after being a 10-year last pass customer I can so there is no comparison, 1password is so much better and more reliable having the OTP built right into the portal is great. the Vaults that you can share with family members are so easy and auto-fill with a credit card and really enjoy the "Privacy" Card embedded service. If you hesitate, because you think the transition to 1password would be complicated, I tell you to make the switch importing all my data was very easy, and using fingerprint ...

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JB

Jim B

07/31/23

5 out of 5

"Dependable, Secure and Easy to implement"

What do you like best about 1Password? The secure model, automatic provisioning and leveraging unlock with othe SSO options enhances the access and use of the product.

B

Berta

07/31/23

5 out of 5

Excellent support team

Great communication between teams. Very quick responses. All questions answered very clearly and my payment transfer between accounts managed excellently.

ZF

Zane Fiala

07/30/23

5 out of 5

Fast response and exceptional…

Fast response and exceptional assistance! The responses from 1Password support were incredibly fast and accurate. My problem was solved almost immediately, information was shared in a clear way without making me feel stupid, and each interaction was pleasant.

HG

Harri Granholm

07/30/23

5 out of 5

Useful step-by-step instructions

Useful step-by-step instructions, got the thing fixed right away.

SO

Sarah OF

07/30/23

5 out of 5

Very responsive

Very responsive, and helpful.

TL

Tyler L

07/30/23

5 out of 5

Amazing team!

Really helpful, really polite as well as very quick to respond!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].