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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in September 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 1931-1940 out of 7315

B

Bjoern

07/27/23

5 out of 5

The response time was fast and the…

The response time was fast and the staff was super friendly, knowledgeable and helpful. My problems were solved and my expectations were even exceeded. It was a very pleasant experience.

H

Harold

07/27/23

5 out of 5

My questions were answered quickly

My questions were answered quickly. The staff were pleasant to deal with.

S

SunsetHappyHour

07/26/23

5 out of 5

Superb support with 1Password Windows Hello authentication

I've followed password vault solutions for years. For the last 2 years Roboform has been my go to. No longer. 1Password has, let's say, "matured". And today's experience with their support team confirms that. While I was very impressed with their redesigned browser extension and Android app, I had one final problem and that was with 1Password Windows Hello authentication. Which in itself can be contentious. So, under a 14-day trial (mind you) I contacted 1Password's support asking for ...

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DB

Dwayne Brown

07/26/23

5 out of 5

A+ Team

The response is very prompt! The support reps went above and beyond to offer me an extension on my trial and also offer a discount, for my special situation. I’m truly grateful for this experience I’ve never gotten elsewhere!

SB

Sal Batt

07/26/23

5 out of 5

Best password manager!

Date of experience: July 27, 2023

CD

Christos Demtsikas

07/26/23

5 out of 5

My feedback

Alina and Yasmina resolved my issue immediately and they were super fast on their responses. Thanks for your kindness and professionalism!

JR

Jose Ramon Lartitegui Sebastia

07/26/23

5 out of 5

They resolve the problem

The exact answer for my problem

TH

Talal Hasan

07/26/23

5 out of 5

1password7

The support was excellent they mzde great effort to understand my issue and were very patient in trying various approaches and follow up if they worled until the issue was resolved successfully

ES

Eric Sausse

07/26/23

5 out of 5

After 10 years using 1Password I can…

After 10 years using 1Password I can not not recommand it. Both the apps and the team (Support for instance) are great and reliable. Go for it!

FJ

Frank Johns

07/26/23

5 out of 5

Your people

The people who have guided me through the process of securing my information with strong passwords.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].