9.8
SpotScore
1Password Reviews in September 2026: User Ratings, Pros & Cons
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Starts from $2.99 / Month
1Password Reviews & Ratings
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Spotsaas Editor’s POV
Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more
1Password pros and cons
Efficient and affordable password manager with a user-friendly interface.
Consistent experience across different devices and browsers, with helpful features like Chrome extension.
Superior customer service with quick and effective support responses, making users feel valued and supported.
Clear and technical documentation on encryption system, enhancing trust in security measures.
Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.
Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.
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Showing 1881-1890 out of 7315
B
Barbara
08/06/23
Brilliant customer service
I spoke with Laura Rooke today. She was so helpful and patient too. Laura gave me all the information I needed, and more, to solve my queries, it was a pleasure to deal with her, she was quick to respond on everything I raised with her. I’m not the smartest when it comes to computer technology but she made everything so easy with helpful suggestions along the way. 1password is just brilliant and very easy to use and find your way around, it’s going to be such a great asset . Thank you Laura !
JC
Jonathan C
08/06/23
Very responsive and professional
Very responsive and professional. If only all customers supports could be like that.
R
Rachel
08/06/23
Prompt reply from technical support…
Prompt reply from technical support that resolved my issue.
DH
Dennis Hamel
08/06/23
The customer support was quick and…
The customer support was quick and entirely helpful.
SD
Stephen Danauskas
08/06/23
Best app ever works everytime
Date of experience: August 07, 2023
AE
Andres Eduardo
08/05/23
10/10
I ben use for 6 month already and so far I give a 10/10 is very easy to use not complicated at all and easy way to storage all your password in one account (sorry I suck giving review)
AL
Adelaide Lönnberg
08/05/23
EXCELLENT support, thank you!
The help I received was EXCELLENT! First from Paul, then from CJ. I had made such a mess of things and they showed immense patience (especially CJ!) in helping me get it all sorted out. Thank you to the support team, especially these two!
C
Ch
08/05/23
Good responses
Good responses, had to ask some clarification questions (such as should I use the same email) that could've been part of the template response.
DO
Desmond Ong
08/05/23
Excellence program and customer service
After tried a few paid and free password manager programs, I am still back to 1password. Highly secure and easy to use. The customer service is excellent. Very fast response and friendly staffs.
JG
Jean-Baptiste Gosselin
08/05/23
Amazing apps and customer support…
Amazing apps and customer support experience ! 1Password apps always fulfilled my need for a password manager. I had to contact their support to change my account to another region and their answer was fast, accurate and more than what I expected !
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].