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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in September 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 1731-1740 out of 7315

W

Walter

08/29/23

5 out of 5

The support team is excellent

The support team is excellent at diagnosing and quickly dealing with the issues. I'd just prefer a live chat. Doing this over email is very odd and requires a lot of back and forth.

RC

Robert C

08/29/23

5 out of 5

I was struggling

I was struggling, trying to setup a new account and import my data from Lastpass. They were very patient and helpful to an older guy... turns out my problem was not understanding the difference between an app and a browser extension. Thanks for the help, and being courteous and patient.

SD

Sheila d

08/29/23

5 out of 5

"a good toll to be used"

What do you like best about 1Password? the useful and practictal format to use in daily activity at CG What do you dislike about 1Password?

SH

Sami Heinänen

08/29/23

5 out of 5

Excellent service

Quick, professional answers.

BG

Ben Gibbins

08/29/23

5 out of 5

Quick response to my questions and also…

Quick response to my questions and also with a follow up question. Great app, too

PT

Penny Timson

08/29/23

5 out of 5

Fast response and helpful!

The response to my email request for support was answered quickly and expertly. The answer supplied me with exactly what I needed to know.

W

Walter

08/29/23

5 out of 5

The support team is excellent

The support team is excellent at diagnosing and quickly dealing with the issues. I'd just prefer a live chat. Doing this over email is very odd and requires a lot of back and forth.

AU

Anonymous User

08/29/23

5 out of 5

"Fast"

What do you like best about 1Password? Easy to set up. Did not take time to setup. What do you dislike about 1Password?

CM

Christopher Moura

08/29/23

5 out of 5

My problem was solved as I expected!

My problem was solved as I expected! 1Password is not only a great app but also has excellent people there to make my experience even better. As an old customer (since 2013/14, I guess), I was comfortable using previous versions of the app, but the new features convinced me to upgrade, and their support team helped me with everything I needed for the transition. Many thanks!

RH

Richard Hill

08/29/23

5 out of 5

Excellent

Excellent, prompt response from the team which quickly solved my problem.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].