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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in September 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 1661-1670 out of 7315

H

Hardus

09/12/23

5 out of 5

Superb Password Manager & Excellent Support Team

I've been using 1Password for a year and a half now and seldom have any problems. When I do, the support team is quick to respond via email and very helpful. I recommend 1Password to everyone I can because I think it's a brilliant application and I really appreciate their approach to digital security and keeping your passwords secure. We just signed up our company to the Team plan and I'm sure our team will fall in love with the application as I did just over a year and a half ago. Keep ...

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JG

John Gray

09/12/23

5 out of 5

The relief is huge

The relief is huge! I’d managed to lock myself out of my 1Password account. After numerous attempts to sort it out myself I thought all was lost. The 1Password team were brilliant. They gave me clear step-by-step instructions in a number of sequences: ‘Take these steps … when completed email back and I’ll give you the next set of instructions.’ I not only valued this procedure but also the manner of the team. In each email exchange they were courteous, helpful, patient and polite. I now ...

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MR

Matt Riley

09/12/23

5 out of 5

Soo much better than Lastpass

Excellent switch process to move from LastPass which has been plagued with Chrome Extension issues and a Data Breach. 1Password have been quick to respond and the tools are amazing. I switched in 10 minutes. I thoroughly recommend.

N

Nagisa

09/11/23

5 out of 5

Great support

The response from the support team was very timely and they solved my issue quickly. Thank you very much!

SS

S Sangha

09/11/23

5 out of 5

awesome support service 5*

Roya was very clear, concise, polite, timely and technically proficient. i work in tech support for our clients who are blue chip firms, so i understand most of the role via a ticketing system and this is one of the best support experiences i have received. thanks a lot for getting me access to my account, Roya.

C

Carol

09/11/23

5 out of 5

Immediate response

I received a quick response to my question

B

bushwahz

09/10/23

5 out of 5

Quick Response and Issue Resolved

I received a quick response and they resolved my issue quickly. Recommended!

KA

Kasi Anantha

09/10/23

5 out of 5

I have used 1Passwod before in other…

I have used 1Passwod before in other systems and I found it safe and secure.

SH

S H

09/10/23

5 out of 5

Straight to the point

Succinct and straight to the point while still maintaining courteous.

FF

Fernando Fernandes

09/10/23

5 out of 5

One of the best customer's support i've used, so far.

Fast and accurate responses. Polite staff. Easy to get in touch. One of the best customer's support i've used, so far.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].