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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in September 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 1561-1570 out of 7315

P

PeterB

10/01/23

5 out of 5

Helpful links to resolve questions.

Date of experience: October 02, 2023

L

LarryS

09/30/23

5 out of 5

1Password Experiences

I have been with 1Password since they started. I have always found their product the most customer friendly and their customer support second to none.

CS

Chris Saade

09/30/23

5 out of 5

Efficiency

Efficiency Kindness, promptness

D

Daniel

09/30/23

5 out of 5

Quick response that solved my problem

Date of experience: October 01, 2023

EN

Elizabeth Nestor

09/29/23

5 out of 5

customer service reps VERY GOOD

The customer service reps were very good at getting RIGHT BACK to me, and guiding me through what was a not-straightforward process, that I had unneccessarily complicated (long story). In particular, ASH, and also Chris G, Nate T, were very patient, and Ash helped me close the deal. REALLY happy with the level and quality of support.

F

FQabba

09/29/23

5 out of 5

Great support

Great support, fast and responsive. Solved my issue immediately.

S

Stefan

09/29/23

5 out of 5

quickly and helpfull

They helped me quickly and constructively

CC

Cristiano Casella

09/28/23

5 out of 5

The tool that you don't know you need it till you try it

Started using it in my former employer, adopted for my entire family, the best password manager that I ever used. Best class support in case you need them, lovable <3

RW

RODNEY WILLROTH

09/28/23

5 out of 5

They will stick with you till its finished, and not make you feel stupid.

I have used 1password for several years, I frustrated with the 1 password 8 upgrade as I couldn't get it to load on my computer. I reached out to support and they came through! It took several tries but they stuck with me, I am slightly computer literate, but they explained things without making me feel completely incompetent . Thanks for you excellent customer service. Before I reached out I was ready to scrap the whole program.

MR

mahmud rahman

09/28/23

5 out of 5

Good experience

1Password is very easy to use and so far my experience is very good with 1Password.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].