9.8
SpotScore
1Password Reviews in September 2026: User Ratings, Pros & Cons
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1Password Reviews & Ratings
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Spotsaas Editor’s POV
Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more
1Password pros and cons
Efficient and affordable password manager with a user-friendly interface.
Consistent experience across different devices and browsers, with helpful features like Chrome extension.
Superior customer service with quick and effective support responses, making users feel valued and supported.
Clear and technical documentation on encryption system, enhancing trust in security measures.
Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.
Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.
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Showing 1361-1370 out of 7315
B
Bryan
11/06/23
Quick response to my request for help
Quick response to my request for help. The actions needed were clearly communicated and there was a path to resolution of the issue.
TN
Tai Ng
11/06/23
Online support was very helpful and responded quickly.
Online support was very helpful and responded quickly. I needed help to change my subscription from family to individual. It was complicated by the fact I used the App Store to purchase so it requires extra steps. Support provided info for each step to follow to get it resolved.
J
Jerome
11/06/23
Use it today
Very easy and convenient to use, 1Password is the perfect travel companion to access in a totally safe mode any website, bank account, ... Highly recommended
B
Bryan
11/06/23
Quick response to my request for help
Quick response to my request for help. The actions needed were clearly communicated and there was a path to resolution of the issue.
Y
Yvonne
11/06/23
I’ve been happy with 1Password
I’ve been happy with 1Password. I like the printable security key page. The format of the app is pleasant and easy. I don’t love that you have to enter your master password every two weeks and can’t rely solely on FaceID. But it’s forcing me to remember my password which is good. Happy with it so far. I like that my husband and I can share a vault and still have our separate spaces.
SC
Sarah Cochran
11/06/23
Great Support
Support responded quickly to my issue of not knowing where my access my Emergency Kit. The solution immediately resolved my issue. Thank you for the quick, helpful response to my issu.
M
MartinS
11/06/23
My issues were solved in a very good…
My issues were solved in a very good way. The 1Password support team conducted a positive and solution oriented discussion where I felt as a highly appreciated user - and not as a dumb unskilled, non tech savvy person. I left the conversation with a smile and problem solved.
L
Lawrence
11/06/23
Great support experience
Sully with the support team took the time to understand my issue and provided me with clear solution. I did not know the limitation of subscribing via the app. But now all is right.
P
Patrick
11/06/23
Had a great experience with your team!
Your team was responsive, helpful, and friendly. You were very good at following up, and you provided reliable support. Thanks for getting my account issue resolved!
T
TYSI
11/06/23
Very fast replay to my questions.
Date of experience: November 07, 2023
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].