10to8 Reviews in July 2026: User Ratings, Pros & Cons

10to8 is an amazing tool for booking!

PROS & CONS What are the best aspects of this product? This software offers a lot of incredible things. There’s a text message reminder functionality which is really helpful in minimizing no shows. Not only does the system send reminders to the clients, but it also allows recipients to reply to the SMS. Furthermore, with this software, all members of my team only have to use a single calendar to schedule their appointments. Last but not least, their customer service is ...

Usability and Integration are Top-Notch!

What do you like best? 10to8 is easy to use – our web developers love how easy it is to put on the web pages. Integrates with user schedules, allowing flexibility. Set-up was incredibly intuitive and customer service is amazing. Following up with consumers has never been so easy and with reminders we have been able to decrease the number of no-shows. What do you dislike? The Availability set-up doesn't give you the option to update more than one user at a time. So if I need to give ...

Great Product

What do you like best? Its a great scedule program but in the year we have been using it, we have sren a few glitches where the program will drop clients, even when we know we schedule them, then we run into over booking or double booking. Over all good products What do you dislike? but in the year we have been using it, we have sren a few glitches where the program will drop clients, even when we know we schedule them, then we run into over booking or double booking ...

Unreliable

What do you like best? There's a free version, although I needed the next version up. It was relatively inexpensive What do you dislike? It's incredibly unreliable unfortunately. My calender regularly stopped syncing, causing double bookings and embrassment for me. Unless you're one of 10 to 8's bigger corporate customers they won't call you to help you solve it, or chat to you live. You have to wait days sometimes for a response, and then the issues take weeks to resolve, but ...

Handling and managing appointments became a breeze

PROS & CONS What are the best aspects of this product? There are many things to love about this software such as the ease of embedding this tool into my WordPress site, the payment integration, and the ability to sync it with my IOS calendar. I take advantage of the latter to keep track of the appointments even when I’m on the go. I also love the group scheduling feature. What aspects are problematic or could work better? It would be nice if the platform offers customization ...

Amazing booking system with super user interface

What do you like best? I very much like the ease of setting up 10to8 with various different services and the options you have. Paid bookings, free bookings, the fact the system sends reminder messages is very useful. I like that I can message my customers directly via 10to8. The reporting tool is useful and I use it a lot to report to my boss. The merge customers function is useful. What do you dislike? Having to approve all the bookings (although I know I could use the auto approve ...

Easy way to get everything in one place.

What do you like best? Ability to text/email clients directly from their appointment, to send reminders for each one separately. I also really like the ability to mark someone as "no show" or "attended" to keep track of who can stay within our programs. Being able to add coaches specifically to different programs/workshops really helps too. What do you dislike? I can't text or email a client directly from 10to8 without scheduling them for an appointment first. It would be useful if ...

poor

poor, lots of problems with syncing which is screwing up business rather than helping it. support comes hours later.

Helpful booking app

PROS & CONS What are the best aspects of this product? I find it very useful in relaying my availability to my clients, I like that it notifies them with the upcoming meetings in case of last-minute cancellations. What aspects are problematic or could work better? Despite its excellent services, I find it a bit disappointing that the app has limited monthly bookings. What specific problems in your company were solved by this product? The app helped me with my client relations in ...

Using it for volunteer appointment management and project research.

PROS & CONS What are the best aspects of this product? Volunteers are now able to book, make changes, or cancel their own session. They won't need to seek approval from us just to make changes. The fact that the auto-reminders are there makes it convenient for them. The reminders are conveniently sent through text and email. What aspects are problematic or could work better? There's been a bit of a change in terms of venue/location number between volunteers who are booking as well ...