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12 Questback Alternatives for Android, Ranked (2026)

Explore 12 alternatives to Questback, vetted by our editors with real user reviews, pricing, and feature comparisons.

Compare the top 12 Questback alternatives

Quick answer

The top-rated experience management software alternatives to Questback are zenloop, Workvivo and AskNicely. zenloop leads the list with a 4.81★ rating from real users. Compare all 12 on rating and pricing below.

If the value just isn't there with Questback anymore, these 12 experience management software alternatives are worth weighing. We rank by SpotScore (real-user satisfaction and market presence), star ratings, and pricing model, and our editors vet each pick. Scan the table for a quick view, then read the sections below for the why.

ProductSpotScoreRatingPricingBest for
zenloopUnify customer feedback, automate retention.—★★★★★ 4.81(13)Quotation Basedteams of all sizes
WorkvivoConnecting teams, strengthening relationships.—★★★★★ 4.89(1470)Quotation Basedteams of all sizes
AskNicelyDrive customer loyalty with real-time feedback.—★★★★★ 4.71(787)Quotation Basedteams of all sizes
Medallia Experience CloudTransforming customer experience through advanced AI technology.—★★★★★ 4.52(25)Quotation Basedteams of all sizes
UsabillaFor Usabilla - "Listen to your customers and improve instantly—★★★★☆ 3.8Subscription · Quotation Basedmid-size & enterprise teams
TivianEmployee experience management and personalised internal communications—Not yet ratedQuotation Basedmid-size & enterprise teams
ExaironTransforming customer experience with cutting-edge technology.—Not yet ratedFreeFree Trial · Subscriptionteams of all sizes
Medallia Agent ConnectEmpower agents for peak performance and better customer experiences.—Not yet ratedQuotation Basedteams of all sizes
UsedgeRevolutionize user experiences with innovation and creativity.—Not yet ratedQuotation Based · Subscriptionteams of all sizes
TracxElevate your marketing game and captivate your audience.—Not yet ratedQuotation Based · Subscriptionmid-size & enterprise teams
Skeepers CX ManagementFoster connections, fuel growth with Skeepers CX Management.—Not yet ratedQuotation Basedteams of all sizes
Cisco Webex Experience ManagementElevate customer satisfaction and drive favorable business results.—★★★★☆ 4.3Quotation Basedteams of all sizes
zenloop - New SaaS Software

zenloop

Unify customer feedback, automate retention.

Best for: SMB teams · Mid-market · Enterprise

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What is zenloop?

Zenloop is a unified experience monitoring platform featuring Net Promoter Score (NPS). Automate customer retention with this handy SaaS solution. Harness AI-driven analysis to swiftly glean customer feedback from every step in the journey. Get tailored plans to keep contented users and ...

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zenloop offers custom pricing plan

Workvivo - New SaaS Software

Workvivo

Connecting teams, strengthening relationships.

Best for: SMB teams · Mid-market · Enterprise

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What is Workvivo?

Workvivo is a revolutionary employee communication app that works to strengthen the connections between colleagues. Beyond the traditional tools, Workvivo has the ability to effectively engage and reach out to team members. This revolutionary communication platform aids in the construction of ...

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Workvivo offers custom pricing plan

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AskNicely

AskNicely

Drive customer loyalty with real-time feedback.

Best for: SMB teams · Mid-market · Enterprise

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What is AskNicely?

AskNicely is a customer feedback and NPS platform for customer experience managers and service businesses that need to collect and act on feedback immediately after customer interactions. It automates survey delivery triggered by service events and routes responses to frontline teams so issues ...

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AskNicely offers custom pricing plan

Medallia Experience Cloud - Experience Management Software

Medallia Experience Cloud

Transforming customer experience through advanced AI technology.

Best for: SMB teams · Mid-market · Enterprise

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What is Medallia Experience Cloud?

Medallia Experience Cloud is a SaaS customer experience management platform used by companies like Benefit Cosmetics, Sephora, and Hilton to collect and act on customer feedback. It applies machine learning to direct and indirect feedback signals to detect behavioral patterns, predict churn, ...

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Medallia Experience Cloud offers custom pricing plan

Usabilla - New SaaS Software

Usabilla

For Usabilla - "Listen to your customers and improve instantly

Best for: Mid-market · Enterprise

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3.8

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What is Usabilla?

Usabilla is a cloud-based enterprise feedback management solution that helps you to optimize your digital channels with customer feedback. With just the click of a button, your users can share their thoughts and ideas about parts of your website. Our software makes it simple – our feedback ...

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Usabilla offers custom pricing plan

Tivian - Logo

Tivian

Employee experience management and personalised internal communications

Best for: Mid-market · Enterprise

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What is Tivian?

Tivian combines employee feedback collection with targeted internal communications in one experience management platform. Its Discover XI module applies AI-assisted analytics to survey and engagement data to surface trends and performance drivers, while Communicate XI delivers personalised ...

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Tivian offers custom pricing plan

Exairon

Exairon

Transforming customer experience with cutting-edge technology.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Exairon?

Meet Exairon, the groundbreaking solution in autonomous customer experience technology. Empower your customer interactions with our cutting-edge platform, setting a new standard in efficiency and customer satisfaction. Picture a world where customer queries are swiftly and accurately handled ...

Read more about Exairon
Free TrialTry Free →·

Starts from $125.00/month when Billed Yearly

Medallia Agent Connect

Medallia Agent Connect

Empower agents for peak performance and better customer experiences.

Best for: SMB teams · Mid-market · Enterprise

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What is Medallia Agent Connect?

Introducing Medallia Agent Connect - Empowering Remote and In-House Contact Center Teams Navigate the ever-evolving world of customer service effortlessly with Medallia Agent Connect, a dynamic solution tailored to empower both remote and in-house contact center teams. Designed to foster ...

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Medallia Agent Connect offers custom pricing plan

Usedge

Usedge

Revolutionize user experiences with innovation and creativity.

Best for: SMB teams · Mid-market · Enterprise

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What is Usedge?

Usedge is a UX design service that helps companies improve end-user experiences through user research, prototyping, usability testing, and interface design. Teams work with each client to reduce friction in product workflows and shorten time-to-market for digital products.

Read more about Usedge

Usedge offers custom pricing plan

Tracx

Tracx

Elevate your marketing game and captivate your audience.

Best for: Mid-market

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Add to compare

What is Tracx?

Introducing Tracx, the ultimate marketing toolkit tailored for businesses seeking a comprehensive solution to elevate their marketing strategies and cultivate customer loyalty. Tracx is your go-to platform offering a diverse array of robust tools and functionalities essential for optimizing ...

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Tracx offers custom pricing plan

Skeepers CX Management

Skeepers CX Management

Foster connections, fuel growth with Skeepers CX Management.

Best for: SMB teams · Mid-market · Enterprise

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What is Skeepers CX Management?

Skeepers CX Management is a customer experience suite covering review management, influencer marketing, video content creation, live shopping, feedback analysis, and customer journey management. It targets brands that want to consolidate consumer engagement tools across the full customer lifecycle.

Read more about Skeepers CX Management

Skeepers CX Management offers custom pricing plan

Cisco Webex Experience Management

Cisco Webex Experience Management

Elevate customer satisfaction and drive favorable business results.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

4.3

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What is Cisco Webex Experience Management?

Elevate customer satisfaction with Cisco Webex Experience Management, the ultimate solution for optimizing both employee and customer experiences. Formerly known as CloudCherry, this innovative platform offers invaluable insights throughout the entire customer journey across all touchpoints. ...

Read more about Cisco Webex Experience Management

Cisco Webex Experience Management offers custom pricing plan

Questback vs its closest competitors

Across Experience Management Software, 12 products compete directly with Questback. The strongest overlap is with zenloop, Workvivo and AskNicely. Each is compared against Questback on rating, pricing and feature coverage below.

Sites and apps like Questback

Searches for "sites like Questback" and "apps like Questback" land on the same set of options as "Questback alternatives" — the 12 options below cover both, whether you want a like-for-like replacement or something lighter.

What makes each one stand out

zenloopBest for teams of all sizes

Automated customer retention

Watch for: May require integration with existing systems

WorkvivoBest for teams of all sizes

Enhances employee engagement

Watch for: Limited integration options

AskNicelyBest for teams of all sizes

Simplifies feedback collection and management, providing real-time insights for quick actions.

Watch for: Limited customization options for individual survey parameters and restrictions on resending surveys, hindering full flexibility.

Medallia Experience CloudBest for teams of all sizes

Valuable insights provided by Medallia help diagnose site wins and areas for improvement, thus enhancing performance.

Watch for: Learning curve associated with using Medallia, although it becomes easier with more usage.

UsabillaBest for mid-size & enterprise teams

User-friendly feedback collection

Watch for: Limited to digital channels

TivianBest for mid-size & enterprise teams
ExaironBest for teams of all sizes
Medallia Agent ConnectBest for teams of all sizes
UsedgeBest for teams of all sizes
TracxBest for mid-size & enterprise teams
Skeepers CX ManagementBest for teams of all sizes
Cisco Webex Experience ManagementBest for teams of all sizes

Why teams look for a Questback alternative

Teams rarely leave Questback without a reason — usually it's one of these:

  • Limited customization options
  • Not suitable for small businesses
  • Basic analytics features
  • Requires training for effective use

What to check before picking a Questback alternative

Comparing pricing, ratings, and strengths across the 12 alternatives: 1 offers a free tier; and Workvivo is the highest rated at 4.89★ across 1470 reviews.

Our ranking logic.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to Questback are Workvivo (4.9★), zenloop (4.8★), AskNicely (4.7★). Compare all 12 alternatives side-by-side above.

When evaluating alternatives to Questback, prioritize: Compliance Management, Alert Notifications, 360 Degree Feedback, Progress Tracking, Question Library, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

Migration difficulty depends on how deeply Questback is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

Which of these Questback alternatives should you choose?

  • On a budget / just exploring: start with a free tier — Exairon let you evaluate without paying upfront.
  • If real-user ratings matter most: Workvivo has the strongest star rating (4.89★) among the options with verified reviews.

Switching off Questback cleanly

When you're ready to leave Questback, protect your data first. Export it, confirm the new tool reads it, and check that your core workflows transfer. Test on a free plan or trial before committing, and hold onto Questback until the move is complete.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].