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Best Qualtrics Customer Experience Alternatives for Android — 12 Compared in 2026

Explore 12 alternatives to Qualtrics Customer Experience — vetted by our editors with real user reviews, pricing, and feature comparisons.

12 Qualtrics Customer Experience alternatives, ranked at a glance

Quick answer

The most popular experience management software alternatives to Qualtrics Customer Experience are Qualtrics Employee Experience, Qualtrics Core XM and Tivian. Qualtrics Employee Experience tops the ranking with a SpotScore of 9.1 and 4.4★ from users. Compare all 12 on score, rating, and pricing below.

Outgrown Qualtrics Customer Experience, or never quite settled in? These 12 experience management software alternatives are the strongest alternatives, ranked by SpotScore, which fuses verified user satisfaction with market presence, plus star ratings and pricing. We vet each one. The table below sums them up; the sections after go deeper.

ProductSpotScoreRatingPricingBest for
Qualtrics Employee ExperienceRevolutionize employee engagement and retention with Qualtrics.9.1★★★★ 4.4(442)Quotation Basedteams of all sizes
Qualtrics Core XMUnlock true customer insights with Qualtrics Core XM.8.7Not yet ratedQuotation Basedteams of all sizes
TivianEmployee experience management and personalised internal communicationsNot yet ratedQuotation Basedmid-size & enterprise teams
ExaironTransforming customer experience with cutting-edge technology.Not yet ratedFreeFree Trial · Subscriptionteams of all sizes
Medallia Agent ConnectEmpower agents for peak performance and better customer experiences.Not yet ratedQuotation Basedteams of all sizes
UsedgeRevolutionize user experiences with innovation and creativity.Not yet ratedQuotation Based · Subscriptionteams of all sizes
TracxElevate your marketing game and captivate your audience.Not yet ratedQuotation Based · Subscriptionmid-size & enterprise teams
Skeepers CX ManagementFoster connections, fuel growth with Skeepers CX Management.Not yet ratedQuotation Basedteams of all sizes
Cisco Webex Experience ManagementElevate customer satisfaction and drive favorable business results.★★★★ 4.3Quotation Basedteams of all sizes
BetterFeedbackEmpower your product team with game-changing customer insights.Not yet ratedFreeFree Trial · Quotation Based · Subscriptionteams of all sizes
OcctooRevolutionize your customer engagement with Occtoo.Not yet ratedQuotation Basedteams of all sizes
ReputationHarness the power of consumer feedback with Reputation.Not yet ratedQuotation Basedteams of all sizes

9.1

SpotScore

Qualtrics Employee Experience - Employee Engagement Software

Qualtrics Employee Experience

Revolutionize employee engagement and retention with Qualtrics.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

Add to compare

What is Qualtrics Employee Experience?

Experience the ultimate employee engagement tool with Qualtrics Employee Experience. With its powerful surveys and feedback mechanism, track employee interactions and commitment levels seamlessly. Trusted by over 11,000 global brands such as IBM, Under Armour, and Spotify, this software enables ...

Read more about Qualtrics Employee Experience

Qualtrics Employee Experience offers custom pricing plan

8.7

SpotScore

Qualtrics Core XM - Survey/ User Feedback Software

Qualtrics Core XM

Unlock true customer insights with Qualtrics Core XM.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

Add to compare

What is Qualtrics Core XM?

Qualtrics is Suite that delivers a complete Business Intelligence system. It includes in-depth user feedback that reveals why customers behave as they do. With Qualtrics Analytics, user can truly understand what customers want. Qualtrics Core is a "brand new" kind of SaaS product line that ...

Read more about Qualtrics Core XM

Qualtrics Core XM offers custom pricing plan

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Tivian - Logo

Tivian

Employee experience management and personalised internal communications

Best for: Mid-market · Enterprise

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Add to compare

What is Tivian?

Tivian combines employee feedback collection with targeted internal communications in one experience management platform. Its Discover XI module applies AI-assisted analytics to survey and engagement data to surface trends and performance drivers, while Communicate XI delivers personalised ...

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Tivian offers custom pricing plan

Exairon

Exairon

Transforming customer experience with cutting-edge technology.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Exairon?

Meet Exairon, the groundbreaking solution in autonomous customer experience technology. Empower your customer interactions with our cutting-edge platform, setting a new standard in efficiency and customer satisfaction. Picture a world where customer queries are swiftly and accurately handled ...

Read more about Exairon
Free TrialTry Free →·

Starts from $125.00/month when Billed Yearly

Medallia Agent Connect

Medallia Agent Connect

Empower agents for peak performance and better customer experiences.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

Add to compare

What is Medallia Agent Connect?

Introducing Medallia Agent Connect - Empowering Remote and In-House Contact Center Teams Navigate the ever-evolving world of customer service effortlessly with Medallia Agent Connect, a dynamic solution tailored to empower both remote and in-house contact center teams. Designed to foster ...

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Medallia Agent Connect offers custom pricing plan

Usedge

Usedge

Revolutionize user experiences with innovation and creativity.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

Add to compare

What is Usedge?

Usedge is a UX design service that helps companies improve end-user experiences through user research, prototyping, usability testing, and interface design. Teams work with each client to reduce friction in product workflows and shorten time-to-market for digital products.

Read more about Usedge

Usedge offers custom pricing plan

Tracx

Tracx

Elevate your marketing game and captivate your audience.

Best for: Mid-market

Get Pricing Details

Add to compare

What is Tracx?

Introducing Tracx, the ultimate marketing toolkit tailored for businesses seeking a comprehensive solution to elevate their marketing strategies and cultivate customer loyalty. Tracx is your go-to platform offering a diverse array of robust tools and functionalities essential for optimizing ...

Read more about Tracx

Tracx offers custom pricing plan

Skeepers CX Management

Skeepers CX Management

Foster connections, fuel growth with Skeepers CX Management.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

Add to compare

What is Skeepers CX Management?

Skeepers CX Management is a customer experience suite covering review management, influencer marketing, video content creation, live shopping, feedback analysis, and customer journey management. It targets brands that want to consolidate consumer engagement tools across the full customer lifecycle.

Read more about Skeepers CX Management

Skeepers CX Management offers custom pricing plan

Cisco Webex Experience Management

Cisco Webex Experience Management

Elevate customer satisfaction and drive favorable business results.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

4.3

Add to compare

What is Cisco Webex Experience Management?

Elevate customer satisfaction with Cisco Webex Experience Management, the ultimate solution for optimizing both employee and customer experiences. Formerly known as CloudCherry, this innovative platform offers invaluable insights throughout the entire customer journey across all touchpoints. ...

Read more about Cisco Webex Experience Management

Cisco Webex Experience Management offers custom pricing plan

BetterFeedback

BetterFeedback

Empower your product team with game-changing customer insights.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is BetterFeedback?

BetterFeedback is a customer feedback analysis tool for product teams. It collects feedback from customer reviews and chat conversations, runs sentiment analysis, and generates weekly reports highlighting trends. Data imports via CSV, and all feedback is centralized for tracking changes over time.

Read more about BetterFeedback
Free TrialTry Free →·

Starts from $19.00/month when Billed Yearly

Occtoo

Occtoo

Revolutionize your customer engagement with Occtoo.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

Add to compare

What is Occtoo?

Occtoo is an experience data platform that consolidates customer, content, and context data from disparate sources into a single layer. Teams can build and deploy digital customer experiences across multiple channels by reusing the same unified data, without re-integrating sources for each new ...

Read more about Occtoo

Occtoo offers custom pricing plan

Reputation

Reputation

Harness the power of consumer feedback with Reputation.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

Add to compare

What is Reputation?

Introducing Reputation - Empower Your Brand With Consumer Insights The power of consumer feedback is at your fingertips with Reputation. This innovative platform allows you to harness insights from a variety of sources, such as surveys, reviews, likes, listings, comments, and clicks, to gain a ...

Read more about Reputation

Reputation offers custom pricing plan

Why each tool made the shortlist

Qualtrics Employee Experience9.1Best for teams of all sizes

Easy to use platform with clear user interface, suitable for both admins and employees.

Watch for: Can be initially challenging to set up and navigate, especially for new users.

Qualtrics Core XM8.7Best for teams of all sizes
TivianBest for mid-size & enterprise teams
ExaironBest for teams of all sizes
Medallia Agent ConnectBest for teams of all sizes
UsedgeBest for teams of all sizes
TracxBest for mid-size & enterprise teams
Skeepers CX ManagementBest for teams of all sizes
Cisco Webex Experience ManagementBest for teams of all sizes
BetterFeedbackBest for teams of all sizes
OcctooBest for teams of all sizes
ReputationBest for teams of all sizes

Why teams look for a Qualtrics Customer Experience alternative

There are a few common reasons buyers start shopping for a Qualtrics Customer Experience alternative:

  • Customizations and advanced features may be complex for new users without proper support.
  • Limited options in the Marketplace for additional apps and connectors, restricting advanced functionalities.

What to look at before switching from Qualtrics Customer Experience

Side by side, the 12 alternatives break down like this: 2 offer a free tier; and Qualtrics Employee Experience is the highest rated at 4.4 across 442 reviews.

Behind the order.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to Qualtrics Customer Experience are Qualtrics Employee Experience (4.4★), Cisco Webex Experience Management (4.3★), Qualtrics Core XM. Compare all 12 alternatives side-by-side above.

When evaluating alternatives to Qualtrics Customer Experience, prioritize: Feedback Management, Survey Management, Sentiment Analysis, Predictive Analysis, Dashboard, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

Migration difficulty depends on how deeply Qualtrics Customer Experience is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend shortlisting 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

Choosing the best Qualtrics Customer Experience alternative for your goals

  • On a budget / just exploring: start with a free tier — Exairon and BetterFeedback let you evaluate without paying upfront.
  • If real-user ratings matter most: Qualtrics Employee Experience has the strongest star rating (4.4★) among the options with verified reviews.
  • Want the safest pick: Qualtrics Employee Experience has the highest Spotsaas Score (9.1) in this list — a strong default if you're unsure.

The switch from Qualtrics Customer Experience

A low-stress switch from Qualtrics Customer Experience starts with exporting your data and confirming the new tool imports it. Check feature parity for your real workflows, run a short pilot, and keep Qualtrics Customer Experience active until the move is finished. The free tiers above let you trial first.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].