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2 Best Freshdesk Customer Success (Formely Freshsuccess) Free Alternatives in 2026

Explore 2 alternatives to Freshdesk Customer Success (Formely Freshsuccess) — vetted by our editors with real user reviews, pricing, and feature comparisons.

9.3

Spot Score

Freshsales - CRM Software

Freshsales

Streamline your sales process with Freshsales.

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4.6

533 verified reviews

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What is Freshsales?

Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an easy online application. The USP of Freshsales is it helps you find, qualify, manage and close leads ...

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ChurnZero - Customer Success Software

ChurnZero

Maximize customer value with ChurnZero.

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4.6

749 verified reviews

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What is ChurnZero?

ChurnZero is a customer success software that helps SaaS companies increase customer lifetime value. It automatically track customer experience through NPS, MQL, SQL, renewal surveys and integration with CRMs to determine how valuable they are. ChurnZero provides tools for customer success, ...

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ChurnZero offers custom pricing plan

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to Freshdesk Customer Success (Formely Freshsuccess) are Freshsales (4.6★), ChurnZero (4.6★). Compare all 2 alternatives side-by-side above.

Freshdesk Customer Success (Formely Freshsuccess) starts from $79 /User/Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.

Migration difficulty depends on how deeply Freshdesk Customer Success (Formely Freshsuccess) is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend shortlisting 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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