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Find 25 Best Conversation Intelligence Software with Workflow Management in November 2026

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Insighto.ai

Insighto.ai

Break barriers, build relationships with Insighto.ai.

Best for: SMB teams · Mid-market · Enterprise

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What is Insighto.ai?

Insighto.ai is a platform for building and deploying AI customer service agents that handle conversations in multiple languages. Businesses can configure AI agents to manage real-time customer queries across channels, reducing reliance on multilingual support staff while maintaining consistent ...

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Starts from $39/month when yearly, also offers free forever plan

FranklyAI

FranklyAI

Revolutionize communication with AI technology.

Best for: SMB teams · Mid-market · Enterprise

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What is FranklyAI?

FranklyAI integrates ChatGPT into Microsoft Teams with built-in guardrails that restrict harmful use cases and ensure full auditability. OpenAI does not store user data, making it a compliant environment for organizations to deploy conversational AI across Teams users from diverse backgrounds.

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FranklyAI offers custom pricing plan

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kwiqreply

kwiqreply

Elevate your customer communication game with kwiqreply.

Best for: SMB teams · Mid-market · Enterprise

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What is kwiqreply?

Discover the transformative power of kwiqreply, your ultimate WhatsApp Business API Platform to elevate your business to new heights. Tired of searching for the perfect solution to connect with your customers on WhatsApp seamlessly? Look no further than kwiqreply – the all-in-one platform ...

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kwiqreply offers custom pricing plan

Netomi - New SaaS Software

Netomi

Revolutionizing customer service with AI technology.

Best for: SMB teams · Mid-market · Enterprise

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What is Netomi?

Netomi's AI-driven Customer Experience Platform provokes top-tier customer service interactions and resolutions. Forged with a patented AI tech, the platform is seamless and effortless to use and integrate with live agents and existing business systems. Effortlessly carry out service resolution ...

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Netomi offers custom pricing plan

FloStack - Conversation Intelligence Software

FloStack

Connect. Convert. Grow.

Best for: SMB teams · Mid-market · Enterprise

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What is FloStack?

FloStack is a groundbreaking platform that quickly connects businesses to potential customers. Utilizing dynamic qualifications, routing, engagement, and meeting booking features, this powerful solution strives to increase conversions from form submissions to sales opportunities. FloStack's ...

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Espressive - Conversation Intelligence Software

Espressive

Boost productivity with intelligent support solutions.

Best for: SMB teams · Mid-market · Enterprise

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What is Espressive?

Espressive Barista is an artificially intelligent virtual support agent (VSA) that is designed to effectively automate employee inquiries & requests with personalized answers. Its advanced natural language processing and conversational AI capabilities ultimately result in the reduction of 70% ...

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Espressive offers custom pricing plan

Chorus - Conversation Intelligence Software

Chorus

Transforming conversations into valuable insights.

Best for: SMB teams · Mid-market · Enterprise

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What is Chorus?

Chorus is a powerful conversation intelligence platform that empowers companies with the tools to capture and analyse customer interactions on the go. It is equipped with advanced video conferencing, sales engagement, dialer and a variety of other useful enterprise grade solutions to observe ...

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Chorus offers custom pricing plan

VoiceOps - Conversation Intelligence Software

VoiceOps

Empowering call center success with data-driven coaching.

Best for: SMB teams · Mid-market · Enterprise

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What is VoiceOps?

VoiceOps is a revolutionary call centre coaching and enablement software designed to bolster Return On Investment (ROI). By harnessing the power of data and transforming it into tangible outcomes, it facilitates flexibility for the calls received. With VoiceOps, call centre operators are able ...

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VoiceOps offers custom pricing plan

Traq.ai - Conversation Intelligence Software

Traq.ai

Boost sales, conquer the market - Traq.ai's AI power.

Best for: SMB teams · Mid-market · Enterprise

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What is Traq.ai?

Revolutionize your sales tactics with Traq.ai, the ultimate sales coach powered by Artificial Intelligence. With advanced features such as automatic note-taking, call transcription, and competitor evaluation, Traq.ai provides businesses with crucial insights into their customers' needs and ...

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Starts from $30/Month, also offers free forever plan

Call Tracking - Conversation Intelligence Software

Call Tracking

Track your calls, maximize ROI, dominate your market.

Best for: SMB teams · Mid-market · Enterprise

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What is Call Tracking?

Introducing Call Tracking – a must-have tool for your digital strategy. This innovative software helps you optimize investments, create target audiences, segment data, and customize the customer journey. By assigning a unique telephone number to each client, it adds Call Intelligence to your ...

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Call Tracking offers custom pricing plan

Pattr - Conversation Intelligence Software

Pattr

Transforming customer conversations, one interaction at a time.

Best for: SMB teams · Mid-market · Enterprise

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4.5

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What is Pattr?

Introducing Pattr, an innovative Conversational AI platform designed to revolutionize customer experiences. With its powerful abilities, Pattr empowers, enhances, and comprehends all your customer conversations in real-time, at a large scale. Say goodbye to ineffective and mundane interactions, ...

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Pattr offers custom pricing plan

Voxta - Conversation Intelligence Software

Voxta

Empowering call centers with seamless voice assistance.

Best for: SMB teams · Mid-market · Enterprise

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What is Voxta?

Introducing Voxta, the ultimate voice assistant solution for call centers and mobile apps. Offering round-the-clock customer service, Voxta engages with customers and reduces wait times and clicks. With seamless integration into client APIs, it is available in English and Indian languages. ...

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Voxta offers custom pricing plan

VoiceLab - Conversation Intelligence Software

VoiceLab

Empower your revenue with VoiceLab.

Best for: SMB teams · Mid-market · Enterprise

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What is VoiceLab?

Introducing VoiceLab, our revolutionary revenue intelligence platform that gives you an in-depth understanding of your customers' reality. Through analyzing data from interactions between your agents and customers, VoiceLab provides reliable, data-driven reports on customer behaviors, helping ...

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VoiceLab offers custom pricing plan

RepsMate - Conversation Intelligence Software

RepsMate

Unleash the power of your customer conversations.

Best for: SMB teams · Mid-market · Enterprise

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What is RepsMate?

RepsMate is a powerful conversation intelligence platform designed to help businesses gain valuable insights from customer interactions. With advanced call analytics tools, this software empowers decision-making by removing ambiguity. Additionally, it provides detailed reports to measure ...

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RepsMate offers custom pricing plan

zto.technology - Conversation Intelligence Software

zto.technology

Transforming relationships through innovative technology.

Best for: SMB teams · Mid-market · Enterprise

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What is zto.technology?

. "Experience a significant improvement in your relationship building skills with ZTO technology. Created through collaborations with top corporations in France, our innovative system, Comscope, automatically translates one-on-one interactions, such as interviews and sales pitches, into ...

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PhoneTrack - Conversation Intelligence Software

PhoneTrack

Optimize your leads and sales with PhoneTrack's AI-powered platform.

Best for: SMB teams · Mid-market · Enterprise

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What is PhoneTrack?

Experience seamless lead generation and optimization with PhoneTrack - the ultimate voice data measurement and analysis platform. Designed for marketing, sales, and management teams, this AI-powered tool can analyze and categorize your calls, helping you identify the most productive ones. With ...

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PhoneTrack offers custom pricing plan

Knowtworthy - Conversation Intelligence Software

Knowtworthy

Power up your meetings with Knowtworthy.

Best for: SMB teams · Mid-market · Enterprise

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What is Knowtworthy?

Boost your meeting productivity with Knowtworthy, the ultimate tool for efficient meetings. With automated transcribing, real-time collaboration, rapid sharing, and centralized storage, Knowtworthy saves you and your colleagues valuable time. Access meeting notes, start meetings, and view tasks ...

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Free TrialTry Free →·

Starts from $5/Month, also offers free forever plan

Call Journey - Conversation Intelligence Software

Call Journey

Empowering businesses through conversation intelligence.

Best for: SMB teams · Mid-market · Enterprise

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What is Call Journey?

Call Journey is a cutting-edge conversation intelligence software created by TMA Group of Companies, a renowned Australian technology firm with a global presence. By utilizing speech data, this platform assists businesses in solving complex issues, improving customer experience, and achieving ...

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Call Journey offers custom pricing plan

Productive Call Assistant - Conversation Intelligence Software

Productive Call Assistant

Streamline your calls, boost your productivity.

Best for: SMB teams · Mid-market · Enterprise

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What is Productive Call Assistant?

Productive Call Assistant, with the tagline "Automated Note Taking," is a game-changing software for professionals who want to streamline their work processes. Say goodbye to relying on memory – this tool conveniently syncs all your calls and updates your CRM in real-time. You can even dictate ...

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Free Trial·

Productive Call Assistant offers custom pricing plan

MeetRecord - Conversation Intelligence Software

MeetRecord

Maximize sales potential with real-time meeting insights.

Best for: SMB teams · Mid-market · Enterprise

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What is MeetRecord?

Introducing MeetRecord: the ultimate sales coaching platform for your team's growth. With its tagline "Exploit meeting insights for optimal performance", MeetRecord allows businesses to record and analyze video calls in real-time. This conversational intelligence tool collects data from every ...

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About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].