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Find 26 Best Conversation Intelligence Software with Contact Management in July 2026

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Replicant

Empower human and AI agents to deliver amazing customer service

Best for: SMB teams · Mid-market · Enterprise

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What is Replicant?

Replicant is a cutting-edge Conversational AI platform designed to handle customer issues over the phone, offering a seamless, high-touch service experience without the need for additional hires, offshoring, or complex technical infrastructure. The platform utilizes state-of-the-art AI voice ...

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Replicant offers custom pricing plan

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Aisera

Empowering Enterprises with Generative AI Solutions for Enhanced Productivity

Best for: SMB teams · Mid-market · Enterprise

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What is Aisera ?

Aisera’s solutions enable human-like, contextually rich interactions that significantly enhance workforce productivity by providing accurate, domain-specific responses. Powered by pre-trained, domain-specific Large Language Models (LLMs) across industries like IT, HR, Finance, Sales, Marketing, ...

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Aisera offers custom pricing plan

Insighto.ai

Insighto.ai

Break barriers, build relationships with Insighto.ai.

Best for: SMB teams · Mid-market · Enterprise

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What is Insighto.ai?

Insighto.ai is a platform for building and deploying AI customer service agents that handle conversations in multiple languages. Businesses can configure AI agents to manage real-time customer queries across channels, reducing reliance on multilingual support staff while maintaining consistent ...

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Starts from $39/month when yearly, also offers free forever plan

Sierra

Sierra

Unleash AI, elevate service, redefine interactions.

Best for: SMB teams · Mid-market · Enterprise

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What is Sierra?

Sierra is an AI customer service agent that handles product returns, subscription management, and other customer inquiries with brand-appropriate tone. Built-in analytics and reporting let businesses review interaction history and identify service gaps.

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Sierra offers custom pricing plan

WeConnect.chat

WeConnect.chat

Spark meaningful connections and boost conversions effortlessly.

Best for: SMB teams · Mid-market · Enterprise

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What is WeConnect.chat?

Engage in impactful conversations with your audience and convert leads seamlessly using WeConnect.chat. This innovative online chat platform is tailored for professionals looking to build meaningful connections and drive conversions effectively. WeConnect.chat enables users to craft ...

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WeConnect.chat offers custom pricing plan

Crystal Knows

Crystal Knows

Unleash the power of pre-meeting insights.

Best for: SMB teams · Mid-market · Enterprise

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What is Crystal Knows?

Crystal Knows is a pre-meeting intelligence tool for sales reps, account executives, and recruiters who want communication guidance before high-stakes conversations. It analyzes publicly available online data to build personality profiles and then provides real-time recommendations on messaging ...

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Crystal Knows offers custom pricing plan

Zipteams - Conversation Intelligence Software

Zipteams

Transforming customer engagement with AI-driven solutions.

Best for: SMB teams · Mid-market · Enterprise

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What is Zipteams?

Zipteams is a revolutionary AI-driven toolkit for sales teams. It helps them to effortlessly craft personalized customer experiences through intuitive, intelligent meeting and call solutions. Powered by cutting edge technology and analytics, Zipteams helps companies create and maintain customer ...

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Starts from $166.50/Month when Billed Yearly

FloStack - Conversation Intelligence Software

FloStack

Connect. Convert. Grow.

Best for: SMB teams · Mid-market · Enterprise

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What is FloStack?

FloStack is a groundbreaking platform that quickly connects businesses to potential customers. Utilizing dynamic qualifications, routing, engagement, and meeting booking features, this powerful solution strives to increase conversions from form submissions to sales opportunities. FloStack's ...

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Messenger Organizer - Conversation Intelligence Software

Messenger Organizer

Streamline your messaging game with Messenger Organizer.

Best for: SMB teams · Mid-market · Enterprise

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What is Messenger Organizer?

Messenger Organizer helps you quickly and efficiently organize all your conversations in one place - and it doesn't have to cost you an arm and a leg like some expensive CRMs or integrations. This clever software automatically creates folders for every customer, and you can also send automated, ...

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Starts from $10/Month, also offers free forever plan

Herbie.ai - Conversation Intelligence Software

Herbie.ai

Empowering your customer service with AI.

Best for: SMB teams · Mid-market · Enterprise

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What is Herbie.ai?

Herbie.AI brings the next level of customer experience with its advanced and matured conversational Artificial Intelligence (AI). This smart assistant offers real-time assistance through voice and text to help resolve queries, answer questions, and even complete purchases. With a multicultural ...

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Herbie.ai offers custom pricing plan

ExecVision - Conversation Intelligence Software

ExecVision

Transform conversations, transform results.

Best for: SMB teams · Mid-market · Enterprise

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What is ExecVision?

ExecVision is the ultimate conversation intelligence solution designed to foster and drive meaningful behavioral changes. Unlock noteworthy conversation observations to inform better decision-making and streamline performance. Leveraging advanced AI, machine learning, and deep learning ...

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ExecVision offers custom pricing plan

Salesken - Conversation Intelligence Software

Salesken

Convert more leads with AI-powered sales assistant.

Best for: SMB teams · Mid-market · Enterprise

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What is Salesken?

SalesKen is an AI-powered sales assistant designed to help businesses convert more leads. With detailed insights into lead scoring and conversion metrics, users can easily diagnose and address any potential weaknesses in their process. SalesKen offers seamless integration with platforms like ...

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Salesken offers custom pricing plan

Chorus - Conversation Intelligence Software

Chorus

Transforming conversations into valuable insights.

Best for: SMB teams · Mid-market · Enterprise

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What is Chorus?

Chorus is a powerful conversation intelligence platform that empowers companies with the tools to capture and analyse customer interactions on the go. It is equipped with advanced video conferencing, sales engagement, dialer and a variety of other useful enterprise grade solutions to observe ...

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Chorus offers custom pricing plan

hivoe - Conversation Intelligence Software

hivoe

Streamline your Twitter strategy with hivoe.

Best for: SMB teams · Mid-market · Enterprise

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What is hivoe?

Introducing hivoe - the ultimate solution to automate your Twitter direct messages (DMs). With hivoe, you can easily create groups of users based on their interests and needs, and reach them with personalized and valuable content. Save time and effort by sending dozens of personalized DMs per ...

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Traq.ai - Conversation Intelligence Software

Traq.ai

Boost sales, conquer the market - Traq.ai's AI power.

Best for: SMB teams · Mid-market · Enterprise

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What is Traq.ai?

Revolutionize your sales tactics with Traq.ai, the ultimate sales coach powered by Artificial Intelligence. With advanced features such as automatic note-taking, call transcription, and competitor evaluation, Traq.ai provides businesses with crucial insights into their customers' needs and ...

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Starts from $30/Month, also offers free forever plan

Call Tracking - Conversation Intelligence Software

Call Tracking

Track your calls, maximize ROI, dominate your market.

Best for: SMB teams · Mid-market · Enterprise

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What is Call Tracking?

Introducing Call Tracking – a must-have tool for your digital strategy. This innovative software helps you optimize investments, create target audiences, segment data, and customize the customer journey. By assigning a unique telephone number to each client, it adds Call Intelligence to your ...

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Call Tracking offers custom pricing plan

Convlo - Conversation Intelligence Software

Convlo

Transforming your sales game one call at a time.

Best for: SMB teams · Mid-market · Enterprise

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What is Convlo?

Introducing Convlo - the revolutionary sales call recording software. With its advanced technology, Convlo automatically captures and transcribes your calls, providing valuable insights on the best and worst performing conversations. Empower your sales team by allowing them to listen back on ...

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Convlo offers custom pricing plan

Voxta - Conversation Intelligence Software

Voxta

Empowering call centers with seamless voice assistance.

Best for: SMB teams · Mid-market · Enterprise

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What is Voxta?

Introducing Voxta, the ultimate voice assistant solution for call centers and mobile apps. Offering round-the-clock customer service, Voxta engages with customers and reduces wait times and clicks. With seamless integration into client APIs, it is available in English and Indian languages. ...

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Voxta offers custom pricing plan

Call Journey - Conversation Intelligence Software

Call Journey

Empowering businesses through conversation intelligence.

Best for: SMB teams · Mid-market · Enterprise

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What is Call Journey?

Call Journey is a cutting-edge conversation intelligence software created by TMA Group of Companies, a renowned Australian technology firm with a global presence. By utilizing speech data, this platform assists businesses in solving complex issues, improving customer experience, and achieving ...

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Call Journey offers custom pricing plan

Productive Call Assistant - Conversation Intelligence Software

Productive Call Assistant

Streamline your calls, boost your productivity.

Best for: SMB teams · Mid-market · Enterprise

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What is Productive Call Assistant?

Productive Call Assistant, with the tagline "Automated Note Taking," is a game-changing software for professionals who want to streamline their work processes. Say goodbye to relying on memory – this tool conveniently syncs all your calls and updates your CRM in real-time. You can even dictate ...

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Productive Call Assistant offers custom pricing plan

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].