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Best Concord CRM Alternatives: 12 Compared, With Free Options (2026)

Explore 12 alternatives to Concord CRM, vetted by our editors with real user reviews, pricing, and feature comparisons.

The 12 best free Concord CRM alternatives at a glance

Quick answer

Our pick of free CRM software alternatives to Concord CRM: HelloLeads, BenchmarkONE and Tall Emu CRM. HelloLeads leads the pack with a SpotScore of 8.7 and a 5★ rating. Compare all 12 on score, rating, and pricing below.

If Concord CRM isn't pulling its weight, this list points you to better options. These 12 CRM software free alternatives are ranked by SpotScore (verified satisfaction and market presence), ratings, and pricing model, with editorial review on every entry. Compare them in the table, then read the detail for each pick below.

ProductSpotScoreRatingPricingBest for
HelloLeadsTransforming leads into loyal customers.8.7★★★★★ 5(3)FreeFree Trial · Subscriptionteams of all sizes
BenchmarkONEEfficiently streamline your business operations.8.5★★★★★ 4.7(43)Freefrom $49/moteams of all sizes
Tall Emu CRMBoost your business with streamlined CRM.8.4★★★★★ 4.6Freefrom $45 /User/Monthteams of all sizes
W3B Management SolutionsEfficient CRM for personalized business success.8.4★★★☆☆ 3(2)Freefrom $10 /User/Monthsmall & mid-size businesses
iGlobe CRM Office 365Maximize sales, simplify relationships with iGlobe CRM.8.3★★★★☆ 4(2)Freefrom $28.99 /User/Monthsmall & mid-size businesses
NinjodoSupercharge your sales team, ninja-style.8.1★★★★☆ 3.5(2)Freefrom $65/mosmall & mid-size businesses
Bigin by Zoho CRMStreamline your sales and build better relationships.9★★★★★ 4.6(294)FreeFree Trial · Freemium · Subscriptionsmall businesses
SalesRabbitBoost your sales with streamlined contact management.9.8★★★★★ 4.61(309)FreeFree Trial · Subscriptionteams of all sizes
Agentforce Sales (formerly Salesforce Sales Cloud)AI agents for sales — Salesforce CRM with Agentforce autonomous selling, pipeline & forecasting9.8★★★★★ 4.55(710)FreeFree Trial · Subscriptionteams of all sizes
Zoho CRMEfficiency at your fingertips.9.8★★★★☆ 4.14(2488)FreeFree Trial · Freemium · Subscriptionteams of all sizes
ClickUpEffortlessly streamline your projects with ClickUp9.8★★★★★ 4.87(2889)FreeFree Trial · Freemium · Subscription · Quotation Basedteams of all sizes
Bitrix24Streamline your business with Bitrix24.9.8★★★★☆ 4.24(422)FreeFree Trial · Freemium · One-time license · Subscriptionteams of all sizes

8.7

SpotScore

HelloLeads

HelloLeads

Transforming leads into loyal customers.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is HelloLeads?

HelloLeads is a revolutionary CRM software that helps you to connect, convert & retain your leads. It has a new concept to manage and share all the contact information like online leads, offline leads, emails, phone numbers and social media profiles. It helps businesses with its multiple ...

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Free TrialTry Free →

8.5

SpotScore

BenchmarkONE - CRM Software

BenchmarkONE

Efficiently streamline your business operations.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is BenchmarkONE?

BenchmarkONE is a comprehensive resource management and customer relations software application. It manages inquiries from prospects and customers, generates estimates & proposals, accepts input of orders, manages orders and fulfillment including scheduling & tracking shipments, and ensures ...

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Free TrialTry Free →

8.4

SpotScore

Tall Emu CRM - CRM Software

Tall Emu CRM

Boost your business with streamlined CRM.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.6

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What is Tall Emu CRM?

Tall Emu CRM is a CRM for small Australian businesses that need to manage contacts, jobs, and sales workflows without a large IT budget or complex implementation. It integrates into daily business operations and offers flexibility in how teams track leads and customer activity across sales and ...

Read more about Tall Emu CRM
Free Trial

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Reach in-market buyersRank above rivals2M+ buyers a year

8.4

SpotScore

W3B Management Solutions - CRM Software

W3B Management Solutions

Efficient CRM for personalized business success.

Best for: SMB teams · Mid-market

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What is W3B Management Solutions?

W3B is a CRM (Customer Relations Management) software with high flexibility and organizational structure. The system is designed in such a way that companies will be able to set up their information in the databases according to their specific needs. This allows partners of an organization to ...

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Free Trial

8.3

SpotScore

iGlobe CRM Office 365 - CRM Software

iGlobe CRM Office 365

Maximize sales, simplify relationships with iGlobe CRM.

Best for: SMB teams · Mid-market

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What is iGlobe CRM Office 365?

iGlobe is a CRM software designed to help your sales team get more done. It features ticketing, email integration, lead scoring and reporting, customer relationship management, activity logs, and much more. iGlobe is compatible across all popular devices, including Windows and Linux computers, ...

Read more about iGlobe CRM Office 365
Free TrialTry Free →

8.1

SpotScore

Ninjodo - CRM Software

Ninjodo

Supercharge your sales team, ninja-style.

Best for: SMB teams · Mid-market

Start Free Trial

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What is Ninjodo?

Ninjodo is a CRM for small sales teams that need a clean, low-overhead interface for managing client communication via phone, email, and SMS without the complexity of larger platforms. It streamlines collaboration and outreach tracking in one place, making it practical for teams prioritizing ...

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Free Trial

9.0

SpotScore

Bigin by Zoho CRM - CRM Software

Bigin by Zoho CRM

The Best Overall

Streamline your sales and build better relationships.

Best for: SMB teams

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What is Bigin by Zoho CRM?

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day without extensive onboarding. Direct integrations are largely limited to ...

Read more about Bigin by Zoho CRM
Free TrialTry Free →·

Starts from $7/User/Month when Billed Yearly, also offers free forever plan

9.8

SpotScore

SalesRabbit - Contact Management Software

SalesRabbit

Boost your sales with streamlined contact management.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is SalesRabbit?

SalesRabbit is a contact management software that helps sales teams organize and sell more effectively. The contact info of a prospect is one of the most important elements while selling to them. SalesRabbit acts as the middleman to manage sales process and streamline workflow, making it easy ...

Read more about SalesRabbit
Free TrialTry Free →·

Starts from $25/User/Month when Billed Yearly

9.8

SpotScore

Salesforce - CRM Software

Agentforce Sales (formerly Salesforce Sales Cloud)

AI agents for sales — Salesforce CRM with Agentforce autonomous selling, pipeline & forecasting

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

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What is Agentforce Sales (formerly Salesforce Sales Cloud)?

Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and analytics — with Agentforce, Salesforce's suite of autonomous AI agents that prospect, answer rep ...

Read more about Agentforce Sales (formerly Salesforce Sales Cloud)
Free TrialTry Free →·

Starts from $25/user/month when monthly

9.8

SpotScore

Zoho CRM - CRM Software

Zoho CRM

Efficiency at your fingertips.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

watch-demo

Watch Demo

What is Zoho CRM?

Zoho CRM is an intuitive and powerful customer relationship management solution designed to enhance business workflows and improve collaboration. With its user-friendly interface and drag-and-drop functionality, it simplifies data sharing within organizations and with customers, ensuring ...

Read more about Zoho CRM
Free TrialTry Free →·

Starts from $9/user/month when yearly, also offers free forever plan

9.8

SpotScore

ClickUp - Collaboration Software

ClickUp

Effortlessly streamline your projects with ClickUp

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

watch-demo

Watch Demo

What is ClickUp?

ClickUp is a versatile cloud-based project management platform designed to cater to both individual project needs and the complex demands of enterprise-level teams. Offering a customizable planning experience, it allows users to toggle between two distinct views, providing flexibility based on ...

Read more about ClickUp
Free TrialTry Free →·

Starts from $7/User/Month when yearly, also offers free forever plan

9.8

SpotScore

Bitrix24

Bitrix24

Streamline your business with Bitrix24.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Bitrix24?

Bitrix24 is a business management software solution for small and medium sized businesses that allows users to communicate and collaborate effectively, centralize all important business processes and documents, build company's corporate intranet, manage customer relations and provide new levels ...

Read more about Bitrix24
Free TrialTry Free →

Who competes with Concord CRM?

Across CRM Software, 12 products compete directly with Concord CRM. The strongest overlap is with HelloLeads, BenchmarkONE and Tall Emu CRM. Each is compared against Concord CRM on rating, pricing and feature coverage below.

What else works like Concord CRM?

Searches for "sites like Concord CRM" and "apps like Concord CRM" land on the same set of options as "Concord CRM alternatives" — the 12 options below cover both, whether you want a like-for-like replacement or something lighter.

What sets each pick apart

HelloLeads8.7Best for teams of all sizes

HelloLeads centralizes all contact information, including online and offline leads, emails, phone numbers, and social media profiles.

Watch for: The extensive features may take time to fully learn and use efficiently, especially for new users.

BenchmarkONE8.5Best for teams of all sizes

Multifunctional platform combining CRM, email marketing, and lead management in one place, saving time and costs by eliminating the need for multiple tools.

Watch for: Limited features and sophistication for advanced users, such as underdeveloped ROI functionalities, lacking precise lead tracking before client contact.

Tall Emu CRM8.4Best for teams of all sizes

Designed for small businesses

Watch for: Limited advanced features

W3B Management Solutions8.4Best for small & mid-size businesses

Highly customizable

Watch for: May require setup time

iGlobe CRM Office 3658.3Best for small & mid-size businesses

Seamless email integration

Watch for: Limited offline capabilities

Ninjodo8.1Best for small & mid-size businesses

Sleek design

Watch for: Limited advanced features

Bigin by Zoho CRM9Best for small businesses

Simple design with a short learning curve — accessible for non-technical users.

Watch for: Limited integrations with social media apps and LinkedIn or Facebook ad platforms.

SalesRabbit9.8Best for teams of all sizes

Streamlines daily workflow and enhances productivity by offering a wide range of features.

Watch for: Initial overwhelm due to the abundance of features, requiring time to explore and understand the full potential.

Highly customizable, allowing businesses to tailor processes and workflows to their specific needs.

Watch for: Licensing costs are high, with additional charges for features, making it less accessible for small businesses or startups.

Zoho CRM9.8Best for teams of all sizes

Easy to use with a clear interface requiring minimal technical expertise.

Watch for: Limited scalability and depth for larger businesses with more complex requirements.

ClickUp9.8Best for teams of all sizes

Versatile platform with constant updates and amazing customer support that prioritizes user feedback promptly.

Watch for: Steep learning curve initially, which may be challenging for newcomers without a technical background.

Bitrix249.8Best for teams of all sizes

CRM covers customer management, project management, and collaboration in one platform.

Watch for: Overwhelming number of features can make adaptation and navigation challenging for first-time users.

Why teams look for a Concord CRM alternative

What sends teams searching for a Concord CRM alternative usually boils down to these:

  • Complex setup process
  • Higher cost than competitors
  • May overwhelm new users

Choosing a Concord CRM alternative

A look at the 12 CRM software free alternatives by the figures: 12 offer a free tier; paid plans run $10–$65, with W3B Management Solutions the cheapest entry point; and HelloLeads is the highest rated at 5★ across 3 reviews.

Our methodology.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to Concord CRM are HelloLeads (5.0★), ClickUp (4.9★), BenchmarkONE (4.7★). Compare all 12 alternatives side-by-side above.

When evaluating alternatives to Concord CRM, prioritize: List Management, Customer Support, Marketing Automation, Project Management, Call Logging, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

Concord CRM starts from $118 /Year. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.

Migration difficulty depends on how deeply Concord CRM is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

How to pick the best Concord CRM alternative

  • On a budget / just exploring: start with a free tier — HelloLeads, BenchmarkONE and Tall Emu CRM let you evaluate without paying upfront.
  • If real-user ratings matter most: HelloLeads has the strongest star rating (5★) among the options with verified reviews.
  • Want the safest pick: HelloLeads has the highest Spotsaas Score (8.7) in this list — a strong default if you're unsure.

How to migrate from Concord CRM

To switch off Concord CRM without disruption, handle your data first: export it and test that the new tool imports it cleanly. Verify your key workflows still function, pilot the move on a free plan or trial, and keep Concord CRM active until the cutover is complete.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].