What is WhatsApp Integration?
What does 'WhatsApp Integration' mean?
A connection between a business system and WhatsApp, usually through the WhatsApp Business API, so messages sent and received appear alongside other customer records. It allows order updates, appointment reminders, quotes, and support conversations to run over a channel customers already use, with the message history logged against the contact rather than sitting on a personal phone.
List of software with WhatsApp Integration functionality
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].