AI Agents for HR Glossary: Key Terms & Concepts

Applicant Tracking Systems (ATS) can be incredibly useful in helping recruiters efficiently manage the huge number of applicants they receive. Clients can use an applicant tracking system ...read more

Interview scheduling is a crucial aspect of any hiring process, and with the advancements in technology, software solutions have been developed to streamline this process. It is a feature ...read more

An audit trail is a step-by-step sequential record that offers evidence of a financial transaction's documented history back to its source. With the use of the audit trail, an auditor can ...read more

Resume parsing, also known as CV parsing, is a software feature that enables the extraction and analysis of data from resumes or CVs (curriculum vitae). This process involves using algorit...read more

Candidate sourcing is the process of identifying and attracting potential candidates for a job or position within an organization. This feature is essential for companies looking to fill o...read more

CRM integration is a vital feature found in most modern software programs that helps businesses streamline their customer relationship management process. It involves the seamless integrat...read more

Workflow automation is a key feature in software that streamlines and automates repetitive tasks and processes, improving efficiency, accuracy, and productivity across an organization. It ...read more

Human-in-the-loop review inserts a person into an automated machine learning pipeline at the points where judgement is needed — approving a prediction, correcting a label, or handling case...read more

AI interviewing runs a structured interview with a candidate without a human in the room, by text chat, voice or video, and produces a scored write-up for the hiring team. The things to c...read more

Resume screening reads an application against the requirements of the role and decides how closely it fits, so a recruiter opens the applications worth opening. What separates products is...read more

Candidate outreach writes and sends the first approach to a passive candidate and keeps following up across email, messaging and sometimes text. The useful question is how much happens wi...read more

Interview notes capture a live interview and turn it into structured notes, scores against the scorecard and the follow-up a hiring team needs, instead of whatever the interviewer typed af...read more

HR case management is the record of an employee request from the moment it is raised to the moment it is settled, including who handled it and what was done. Where an agent is involved, t...read more

Policy question answering lets an employee ask about leave, benefits, pay or company policy in plain language and get the answer that applies to them, from their employer’s own documents. ...read more

Employee lifecycle actions are the changes that follow a joiner, a mover or a leaver: creating accounts, changing entitlements, processing an enrolment change, correcting a payslip, revoki...read more