Zscaler Internet Access vs Symantec Web Security Service Comparison
Zscaler Internet Access
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Zscaler Internet Access™ (ZIA) is a leading cloud-native Secure Web Gateway (SWG) designed to protect enterprises with AI-powered cyber threat prevention and zero trust access to the internet and SaaS applications. Built…
Symantec Web Security Service
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Symantec Web Security Service (WSS) is a robust cloud-delivered Secure Web Gateway (SWG) solution designed to provide comprehensive web and cloud security for enterprises. Built on the proven capabilities of Symantec Pro…
Zscaler Internet Access vs Symantec Web Security Service — at a glance
| Feature | Zscaler Internet Access | Symantec Web Security Service |
|---|---|---|
| Rating | — | — |
| Reviews | — | — |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Secure Web Gateways | Secure Web Gateways |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | — | — |
| Support modes | Online, Business Hours | Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | HIPAA, GDPR, ISO 27001 |
| Data residency | Global | Global |
Key differences between Zscaler Internet Access and Symantec Web Security Service
- Deployment: Zscaler Internet Access supports SaaS/Web/Cloud; Symantec Web Security Service supports SaaS/Web/Cloud.
Zscaler Internet Access vs Symantec Web Security Service — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Secure Web Gateways tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best for large enterprises needing AI-driven secure web and SaaS access.
- You require advanced AI-powered cyber threat prevention with real-time insights.
- Your organization demands full TLS/SSL inspection without slowing internet performance.
- You want to simplify complex IT security infrastructure while achieving strong ROI.
- Your business lacks dedicated IT security expertise for complex initial setup.
- You operate in environments with unreliable or limited internet connectivity.
Best for enterprises needing robust, cloud-delivered web and cloud security.
- You require consistent security policy enforcement across cloud and on-premises environments.
- Your organization has a remote or distributed workforce needing secure web access.
- You operate in compliance-driven industries needing strong data leak and threat protection.
- You are a small business with limited IT budget and resources.
- Your internet connectivity is unreliable, limiting cloud service effectiveness.
Zscaler Internet Access: Best for large enterprises needing AI-driven secure web and SaaS access. Symantec Web Security Service: Best for enterprises needing robust, cloud-delivered web and cloud security.
Description | Zscaler Internet Access™ (ZIA) is a leading cloud-native Secure Web Gateway (SWG) designed to protect enterprises with AI-powered cyber threat prevention and zero trust access to the ... Read More about Zscaler Internet Access | Symantec Web Security Service (WSS) is a robust cloud-delivered Secure Web Gateway (SWG) solution designed to provide comprehensive web and cloud security for enterprises. Built on the ... Read More about Symantec Web Security Service |
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Free Trial Availability |
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Best Company Size | 51-500 employees500+ employees | 51-500 employees500+ employees |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Zscaler Internet Access and Symantec Web Security Service Compare on Features?
Total Features | 20 Features | 16 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Zscaler Internet Access and Symantec Web Security Service on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | ![]() | ![]() |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
|---|---|---|
HIPAA | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
Zscaler Internet Access User Reviews & Rating Comparison
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights Zscaler Internet Access as a powerful, fast, and secure cloud-native SWG solution, though setup complexity and internet dependency are noted concerns. What buyers like
Common complaints
| Buyer sentiment Buyers appreciate the robust, enterprise-grade security and consistent policy enforcement but note the high setup complexity and cost. What buyers like
Common complaints
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Pros and Cons |
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List of Customers
Customers | ![]() MGM Resorts International ![]() AutoNation | No Customers information available. |
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Media and Screenshots
Screenshots | ![]() 5 Screenshots | ![]() 3 Screenshots |
|---|---|---|
Videos | ![]() 1 Videos | ![]() 1 Videos |
Top Alternatives to Zscaler Internet Access and Symantec Web Security Service in 2026
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Zscaler Internet Access or Symantec Web Security Service?
- Zscaler Internet Access and Symantec Web Security Service are closely matched with equal user ratings of -1.0. The right choice depends on your team size, budget, and specific Secure Web Gateways needs.
- Do Zscaler Internet Access and Symantec Web Security Service offer a free trial?
- Neither Zscaler Internet Access nor Symantec Web Security Service currently lists a free trial.
- What is the starting price of Zscaler Internet Access vs Symantec Web Security Service?
- Zscaler Internet Access starts at Contact for pricing. Symantec Web Security Service starts at Contact for pricing.
- What are the top alternatives to Zscaler Internet Access?
- Top alternatives to Zscaler Internet Access include Check Point URL Filtering, WebTitan Web Filter, Symantec Web Security Service, Lightspeed Filter, Zecurion Secure Web Gateway.
- What are the top alternatives to Symantec Web Security Service?
- Top alternatives to Symantec Web Security Service include Check Point URL Filtering, Lightspeed Filter, Zecurion Secure Web Gateway, WebTitan Web Filter, Zscaler Internet Access.









