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Zscaler Internet Access vs Symantec Web Security Service Comparison

Last updated:

Zscaler Internet Access

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Zscaler Internet Access™ (ZIA) is a leading cloud-native Secure Web Gateway (SWG) designed to protect enterprises with AI-powered cyber threat prevention and zero trust access to the internet and SaaS applications. Built…

Symantec Web Security Service

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Symantec Web Security Service (WSS) is a robust cloud-delivered Secure Web Gateway (SWG) solution designed to provide comprehensive web and cloud security for enterprises. Built on the proven capabilities of Symantec Pro…

Zscaler Internet Access vs Symantec Web Security Service — at a glance

FeatureZscaler Internet AccessSymantec Web Security Service
Rating
Reviews
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategorySecure Web GatewaysSecure Web Gateways
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
API
Support modesOnline, Business HoursBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001HIPAA, GDPR, ISO 27001
Data residencyGlobalGlobal

Key differences between Zscaler Internet Access and Symantec Web Security Service

  • Deployment: Zscaler Internet Access supports SaaS/Web/Cloud; Symantec Web Security Service supports SaaS/Web/Cloud.

Zscaler Internet Access vs Symantec Web Security Service — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Secure Web Gateways tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Zscaler Internet Access - Logo
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Biggest differences

Start here before you go deeper into features.

Zscaler Internet Access

Best for large enterprises needing AI-driven secure web and SaaS access.

Choose if
  • You require advanced AI-powered cyber threat prevention with real-time insights.
  • Your organization demands full TLS/SSL inspection without slowing internet performance.
  • You want to simplify complex IT security infrastructure while achieving strong ROI.
Consider alternatives if
  • Your business lacks dedicated IT security expertise for complex initial setup.
  • You operate in environments with unreliable or limited internet connectivity.

Symantec Web Security Service

Best for enterprises needing robust, cloud-delivered web and cloud security.

Choose if
  • You require consistent security policy enforcement across cloud and on-premises environments.
  • Your organization has a remote or distributed workforce needing secure web access.
  • You operate in compliance-driven industries needing strong data leak and threat protection.
Consider alternatives if
  • You are a small business with limited IT budget and resources.
  • Your internet connectivity is unreliable, limiting cloud service effectiveness.

Zscaler Internet Access: Best for large enterprises needing AI-driven secure web and SaaS access. Symantec Web Security Service: Best for enterprises needing robust, cloud-delivered web and cloud security.

Description

Zscaler Internet Access™ (ZIA) is a leading cloud-native Secure Web Gateway (SWG) designed to protect enterprises with AI-powered cyber threat prevention and zero trust access to the ... Read More about Zscaler Internet Access

Symantec Web Security Service (WSS) is a robust cloud-delivered Secure Web Gateway (SWG) solution designed to provide comprehensive web and cloud security for enterprises. Built on the ... Read More about Symantec Web Security Service

Free Trial Availability

  • No free trial
  • No free trial

Best Company Size

51-500 employees500+ employees
51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

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How do Zscaler Internet Access and Symantec Web Security Service Compare on Features?

Total Features

20 Features

16 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Zscaler Internet Access and Symantec Web Security Service on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Zscaler Internet Access pricing
      Symantec Web Security Service pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Medium Business
      • Large Enterprises
      • Small Business
      • Medium Business

      Platforms Supported

      • Browser Based (Cloud)
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Zscaler Internet Access User Reviews & Rating Comparison

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights Zscaler Internet Access as a powerful, fast, and secure cloud-native SWG solution, though setup complexity and internet dependency are noted concerns.

      What buyers like

      • Speed of internet and SaaS access
      • Comprehensive security inspection
      • Simplification of IT infrastructure

      Common complaints

      • Complex initial setup
      • Requirement for constant internet connectivity

      Buyer sentiment

      Buyers appreciate the robust, enterprise-grade security and consistent policy enforcement but note the high setup complexity and cost.

      What buyers like

      • Robust security
      • Consistent policy enforcement
      • Cloud delivery and remote access support

      Common complaints

      • Complex setup
      • High cost

      Pros and Cons

      • Delivers up to 40% faster internet and SaaS access compared to traditional security models

      • Comprehensive TLS/SSL inspection without performance degradation

      • Simplifies IT infrastructure while demonstrating a 139% ROI

      • Initial setup and policy fine-tuning require specialized expertise

      • Cloud-native model depends on constant internet access

      • Enterprise-grade web and cloud security with cloud delivery

      • Consistent policy enforcement across cloud and on-premises environments

      • Strong protection against cyber threats, data leaks, and compliance breaches

      • Requires consistent internet access for full functionality

      • Advanced features and costs may be prohibitive for smaller organizations

      List of Customers

      Customers

      MGM Resorts International

      MGM Resorts International

      AutoNation

      AutoNation

      No Customers information available.

      Media and Screenshots

      Screenshots

      Zscaler Internet Access - overview

      5 Screenshots

      Symantec Web Security Service

      3 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      1 Videos

      Top Alternatives to Zscaler Internet Access and Symantec Web Security Service in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Zscaler Internet Access or Symantec Web Security Service?
      Zscaler Internet Access and Symantec Web Security Service are closely matched with equal user ratings of -1.0. The right choice depends on your team size, budget, and specific Secure Web Gateways needs.
      Do Zscaler Internet Access and Symantec Web Security Service offer a free trial?
      Neither Zscaler Internet Access nor Symantec Web Security Service currently lists a free trial.
      What is the starting price of Zscaler Internet Access vs Symantec Web Security Service?
      Zscaler Internet Access starts at Contact for pricing. Symantec Web Security Service starts at Contact for pricing.
      What are the top alternatives to Zscaler Internet Access?
      Top alternatives to Zscaler Internet Access include Check Point URL Filtering, WebTitan Web Filter, Symantec Web Security Service, Lightspeed Filter, Zecurion Secure Web Gateway.
      What are the top alternatives to Symantec Web Security Service?
      Top alternatives to Symantec Web Security Service include Check Point URL Filtering, Lightspeed Filter, Zecurion Secure Web Gateway, WebTitan Web Filter, Zscaler Internet Access.

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