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Symantec Web Security Service Review: Is It The Right Secure Web Gateways For Your Team?

Best for SMB teams · Mid-market · Enterprise

GDPRHIPAAISO 27001
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Symantec Web Security Service offers custom pricing plan

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What is Symantec Web Security Service?

Symantec Web Security Service (WSS) is a robust cloud-delivered Secure Web Gateway (SWG) solution designed to provide comprehensive web and cloud security for enterprises. Built on the proven capabilities of Symantec ProxySG, WSS protects users from cyber threats, enforces corporate policies, and prevents data leaks, regardless of employee location. The service ensures consistent security and compliance through Universal Policy Enforcement (UPE), enabling centralized policy management across cloud and on-premises gateways. Delivered via a globally distributed network of certified data centers, it offers high availability and performance. WSS effectively controls web and cloud application usage while maintaining regulatory compliance. The platform supports seamless integration with other Symantec solutions, enhancing enterprise network security. With flexible subscription-based pricing, it offers scalability to meet diverse business needs. Symantec WSS is a strategic choice for organizations seeking advanced cloud-based security with enterprise-grade features and reliability.

Pricing

  • Symantec Web Security Service offers custom pricing plan

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

GDPR
HIPAA
ISO 27001
  • SSO & MFA supported

  • Data residency:Global

Symantec Web Security Service Software Demo

Symantec Web Security Service was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Symantec Web Security Service

Use cases
Enterprise cybersecurity, Remote workforce security, Compliance-driven industries
Team types
IT security teams, Network administrators
Company size
51-500 employees, 500+ employees
Workflow style
Enterprise-focused and process-heavy
Setup complexity
High

Why teams choose Symantec Web Security Service

  • Enterprise-grade web and cloud security with cloud delivery

  • Consistent policy enforcement across cloud and on-premises environments

  • Strong protection against cyber threats, data leaks, and compliance breaches

Is Symantec Web Security Service right for you?

Best for enterprises needing robust, cloud-delivered web and cloud security.

Choose Symantec Web Security Service if

  • You require consistent security policy enforcement across cloud and on-premises environments.
  • Your organization has a remote or distributed workforce needing secure web access.
  • You operate in compliance-driven industries needing strong data leak and threat protection.

Consider alternatives if

  • You are a small business with limited IT budget and resources.
  • Your internet connectivity is unreliable, limiting cloud service effectiveness.

What buyers should know before shortlisting Symantec Web Security Service

Symantec Web Security Service has been a reliable addition to our cybersecurity strategy. What I value most is its ability to offer the same robust protection as Symantec’s ProxySG but in a cloud-based model that fits our remote work setup.

The Universal Policy Enforcement makes it easy to maintain consistent security across all users, regardless of location. We’ve benefited from strong malware protection, cloud app control, and data loss prevention.

While the setup took some time and the cost is higher, the peace of mind knowing our web traffic is fully secured is worth it. It’s truly enterprise-class protection.

Pros and cons

Symantec Web Security Service pros and cons

  • Symantec Web Security Service pros
  • Enterprise-grade web and cloud security with cloud delivery

  • Consistent policy enforcement across cloud and on-premises environments

  • Strong protection against cyber threats, data leaks, and compliance breaches

  • Symantec Web Security Service cons
  • Requires consistent internet access for full functionality

  • Advanced features and costs may be prohibitive for smaller organizations

Ready to try it?

Get started with Symantec Web Security Service

Connect with the team for a personalised demo.

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Compare Symantec Web Security Service side-by-side with top Secure Web Gateways alternatives.

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What is the pricing of Symantec Web Security Service?

Symantec Web Security Service uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialNot available
PricingSymantec Web Security Service offers custom pricing
Pricing Model
Quotation Based

Symantec Web Security Service reviews and ratings

Buyer sentiment

Buyers appreciate the robust, enterprise-grade security and consistent policy enforcement but note the high setup complexity and cost.

What buyers like

  • Robust security
  • Consistent policy enforcement
  • Cloud delivery and remote access support

Common complaints

  • Complex setup
  • High cost

What are the features of Symantec Web Security Service?

84%

Feature coverage

16 of 19 tracked features

The access control structure is a crucial characteristic that distinguishes a digital asset management system from other storage systems. Yo…

Application control is a feature that allows users to have full control over the applications that are installed and running on their device…

Content Filtering is a core feature of Secure Web Gateways (SWG) that enables organizations to control and restrict access to specific web c…

Data loss protection is a crucial feature that ensures the integrity and security of data in a software system. It is designed to prevent ac…

Data security refers to the practice of protecting digital data from unauthorized access, use, disclosure, disruption, modification, or dest…

Incident Logs in Secure Web Gateways (SWGs) refer to the detailed records generated and maintained by the system to capture security events,…

Logging & Reporting in Secure Web Gateways (SWGs) refers to the feature that systematically records all web activity and generates detailed…

Malware Protection in the context of Secure Web Gateways (SWGs) refers to the capability of the software to detect, block, and prevent malic…

Phishing Protection within Secure Web Gateways (SWGs) refers to the software’s ability to detect, block, and prevent access to malicious web…

Policy Enforcement in Secure Web Gateways (SWGs) refers to the capability of the software to apply and enforce security rules and access con…

Reporting is the process of organizing data into informational summaries in order to track how various components of a business are performi…

Seamless integration refers to the ability of a software or system to seamlessly connect and work together with other software or systems wi…

Single sign-on (SSO) allows users to log in to various applications with a single set of credentials, making it safe and straightforward. It…

Threat protection is a software feature designed to safeguard computer systems from potential cyber threats and attacks. This comprehensive…

URL Filtering in Secure Web Gateways (SWGs) refers to the feature that controls user access to specific websites or categories of web conten…

Web Gateway in the context of Secure Web Gateways (SWGs) refers to a security solution that acts as a barrier between users and the internet…

Security & Compliance

Symantec Web Security Service security and data handling

Key compliance certifications and security features for IT and security teams evaluating Symantec Web Security Service.

Certifications

GDPR✓ Certified
HIPAA✓ Certified
ISO 27001✓ Certified
FedRAMP✓ Certified

Security features

Single Sign-On (SSO)✓ Yes
Multi-Factor Authentication✓ Yes
Data Encryption✓ Yes
Audit Logs✓ Yes

Developer & data

Data residency
🌐
Help & Contact

Symantec Web Security Service Support Options

Customer ServiceBusiness HoursOnline
LocationPalo Alto, California

Connect with Symantec Web Security Service

Frequently Asked Questions About Symantec Web Security Service

Common questions buyers ask before choosing Symantec Web Security Service.

Symantec Web Security Service is a Secure Web Gateways. Symantec Web Security Service offers Web Gateway, Policy Enforcement, Threat Protection, Application Control, Data Loss Protection and many more functionalities.

Symantec Web Security Service is a strong fit if: You require consistent security policy enforcement across cloud and on-premises environments.; Your organization has a remote or distributed workforce needing secure web access.. Consider alternatives if: You are a small business with limited IT budget and resources.; Your internet connectivity is unreliable, limiting cloud service effectiveness..

Buyers commonly note the following limitations of Symantec Web Security Service: Requires consistent internet access for full functionality; Advanced features and costs may be prohibitive for smaller organizations; Setup and policy configuration can be time-consuming and require expertise.

Some top alternatives to Symantec Web Security Service includes Check Point URL Filtering, Lightspeed Filter, Zecurion Secure Web Gateway, WebTitan Web Filter and Forcepoint ONE Web Security.

Symantec Web Security Service offers Quotation Based pricing model

We don't have information regarding integrations of the Symantec Web Security Service as of now.

The starting price is not disclosed by Symantec Web Security Service. You can visit Symantec Web Security Service pricing page to get the latest pricing.

Ready to try it?

Get started with Symantec Web Security Service

Get connected with the team for a personalised demo.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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