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Zoom vs Cisco Webex Meetings vs GotoMeeting vs Livestorm Comparison

Last updated:

Zoom

3.7(69,243 reviews)

Starting at $13.33 /user/month

  • Free Trial
  • Large Enterprises
  • Medium Business

Zoom is a comprehensive communication platform designed to bring teams, clients, and partners together through seamless video conferencing, messaging, and collaboration tools. Built for organizations of all sizes, it sup…

Cisco Webex Meetings

4.3(27,999 reviews)

Starting at Contact for pricing

  • Individuals
  • Freelancers / Consultants

Cisco WebEx Meetings makes it easy to video conference, share content, engage audiences, and measure results. Some of the features are high-definition video, shared content, meeting templates, and one-touch join.

GotoMeeting

4.3(37,471 reviews)

Starting at $12 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

GotoMeeting is a video conferencing software for small and midsized businesses and enterprise customers. It helps teams share ideas, collaborate on projects, and network at a very low cost.

Livestorm

4.4(693 reviews)

Starting at $88 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Livestorm is the perfect online software for hosting live events using web conferencing. It features a fully-customizable interface, mobile compatibility and a host of helpful features. It is a powerful webinar platform…

Cisco Webex Meetings leads on user satisfaction with a 4.3-star rating across 27,999 reviews.

Zoom vs Cisco Webex Meetings vs GotoMeeting vs Livestorm — at a glance

FeatureZoomCisco Webex MeetingsGotoMeetingLivestorm
Rating3.7 / 54.3 / 54.3 / 54.4 / 5
Reviews69,24327,99937,471693
Starting price$13.33 /user/monthContact for pricing$12 /User/Month$88 /Month
Free trial Yes No Yes Yes
Free version No No No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Freelancers / Consultants, Large EnterprisesLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryVideo Conferencing SoftwareVideo Conferencing SoftwareVideo Conferencing SoftwareVideo Conferencing Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailableAvailableAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Online24/7 (Live rep), Business Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2, HIPAA, GDPR, ISO 27001SOC 2, HIPAA, GDPRSOC 2, GDPR
Data residencyGlobalGlobalGlobalUS

Key differences between Zoom and Cisco Webex Meetings

  • Pricing: Zoom starts at $13.33 /user/month. Cisco Webex Meetings pricing is not publicly listed.
  • Free trial: Zoom offers a free trial; Cisco Webex Meetings does not.
  • Target audience: Zoom is built for Large Enterprises and Medium Business, while Cisco Webex Meetings targets Individuals and Freelancers / Consultants.
  • User satisfaction: Cisco Webex Meetings scores higher with a 4.3-star average.
  • Deployment: Zoom supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Cisco Webex Meetings supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare Zoom vs Cisco Webex Meetings vs GotoMeeting vs Livestorm — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Video Conferencing Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Zoom - Video Conferencing Software
Talk to an expert
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Cisco Webex Meetings - Video Conferencing Software
Talk to an expert
Talk to an expert
GotoMeeting - Video Conferencing Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Zoom

Best for scalable, high-quality video meetings with strong integrations.

Choose if
  • You need reliable HD video and audio for large group meetings.
  • Your organization uses Google Workspace, Microsoft Teams, Salesforce, or Slack.
  • You require AI-powered tools like automated meeting summaries and task suggestions.
Consider alternatives if
  • You need extensive app marketplace options for advanced customization.
  • Your users prefer very simple, minimal feature sets due to low technical expertise.

Cisco Webex Meetings

Best for enterprise-grade video meetings with strong integration and legal support.

Choose if
  • You need robust APIs for custom integrations and workflow automation.
  • Your organization requires specialized features for legal consultations.
  • You want high-definition video with easy one-touch meeting join.
Consider alternatives if
  • You are a startup or freelancer with a limited budget due to high subscription costs.
  • Your hardware or software environment is outdated and may face compatibility issues.

GotoMeeting

Best for reliable, high-quality video conferencing in medium to large businesses.

Choose if
  • You need an all-in-one platform combining meetings, desktop sharing, and video conferencing.
  • Your team requires high-quality audio and video for client presentations and enterprise communication.
  • You want 24/7 customer support and intuitive administration tools for managing meetings.
Consider alternatives if
  • Your organization has limited bandwidth or poor internet infrastructure.
  • You prefer lightweight, minimal-installation video tools for quick setup and low resource use.

Livestorm

Best for easy-to-use, browser-based webinars and virtual learning events.

Choose if
  • You need a simple, quick setup for professional webinars or training sessions.
  • Your team values strong customer support and responsive service.
  • You want a fully browser-based platform requiring no downloads for attendees.
Consider alternatives if
  • You require extensive customization of registration pages and webinar room design.
  • Your workflows depend on deep integrations with a wide variety of third-party tools.

Zoom: Best for scalable, high-quality video meetings with strong integrations. Cisco Webex Meetings: Best for enterprise-grade video meetings with strong integration and legal support.

Description

Zoom is a comprehensive communication platform designed to bring teams, clients, and partners together through seamless video conferencing, messaging, and collaboration tools. Built for ... Read More about Zoom

Cisco WebEx Meetings makes it easy to video conference, share content, engage audiences, and measure results. Some of the features are high-definition video, shared content, meeting ... Read More about Cisco Webex Meetings

GotoMeeting is a video conferencing software for small and midsized businesses and enterprise customers. It helps teams share ideas, collaborate on projects, and network at a very low cost. ... Read More about GotoMeeting

Livestorm is the perfect online software for hosting live events using web conferencing. It features a fully-customizable interface, mobile compatibility and a host of helpful features. It ... Read More about Livestorm

Entry Level Pricing

  • Starts from $13.33 , yearly
  • Not Available
  • Starts from $12
  • Starts from $88 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.8/10

9.1/10

9.3/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

50-500 employees500-5,000+ employees
51-500 employees500+ employees
51-500 employees500+ employees
Small BusinessMedium Business
Get pricing help
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Zoom

  • Scalable Collaboration for Any Business Size: Zoom is designed to adapt to businesses of all sizes, from small teams hosting quick check-ins to large enterprises running global webinars and conferences. Its scalable infrastructure ensures reliable performance regardless of participant numbers, while features like breakout rooms, webinar hosting, and cloud phone services allow organizations to expand their collaboration efforts as they grow. This makes it a dependable solution for long-term business communication needs.
  • Unified Workflows Through Strong Integrations: By offering integrations with widely used platforms like Google Workspace, Microsoft Teams, Salesforce, and Slack, Zoom allows businesses to manage all communication and collaboration needs in one place. This unified approach reduces the need to switch between multiple applications, improving efficiency and reducing errors. Teams can seamlessly schedule meetings, share documents, track progress, and communicate within their existing software ecosystems.
  • Seamless Cross-Industry Communication: Zoom enables organizations across various industries to connect effortlessly with reliable video, audio, and chat features. Whether it’s a healthcare consultation, an educational lecture, or a financial services meeting, the platform ensures clear communication without interruptions. Its AI-enhanced productivity tools, such as automated meeting summaries and smart task suggestions, further streamline workflows, helping teams save time and maintain focus on critical objectives.
Best fit

Best fit

Zoom

  • 50–5,000+ Employees
  • Education, Healthcare, Financial Services, Government, Retail, Manufacturing, Technology
  • Business Executives, Project Managers, Educators, Healthcare Professionals, HR Managers, Sales Executives, IT Administrators, Customer Support Leads
Watchouts

Reasons buyers look elsewhere

Zoom

  • Some organizations opt for Microsoft Teams due to its tighter integration with Office 365 and enterprise-level controls.
  • Companies in regulated industries may prefer Cisco Webex for its enhanced security and compliance features.
  • Businesses already using Google Workspace often choose Google Meet for its built-in access and simpler pricing model.

Livestorm

No alternatives guidance available yet.

Software Demo

Demo

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How do Zoom, Cisco Webex Meetings, GotoMeeting and Livestorm Compare on Features?

Total Features

19 Features

19 Features

19 Features

15 Features

Unique Features

No unique features

No unique features

No unique features

No unique features

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Compare Zoom, Cisco Webex Meetings, GotoMeeting and Livestorm on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

          Starting From

          • $13.33 , yearly
          • Not Available
          • $12
          • $88 , Billed Yearly

          Pricing Plans

          • Basic

            Free

            • Host up to 100 participants

            • 1:1 meetings with no time limit

            • Group meetings with up to 40-minute limit

            Show more +

          • Pro

            $16.99

            /user/month

            • Everything in Free plus:

            • Group meeting duration up to 30 hours

            • Assign alternative host

            Show more +

          • Business

            $21.99

            /user/month

            • Everything in Pro plus:

            • Up to 300 participants

            • Dedicated phone support

            Show more +

          • Browse all pricing plans
          • Not Available
          • Not Available
          • Free

            • Up to 30 active contacts/month

            • Up to 20 minutes/session

            • Up to 30 live attendees

            Show more +

          • Pro

            • Up to 500 active contacts/month

            • Up to 4 hours/session

            • Up to 500 live attendees

            Show more +

          • Business

            • Unlimited active contacts

            • Up to 4 hours/session

            • Up to 3,000 live attendees

            Show more +

          • Browse all pricing plans

          Pricing Page

          Zoom pricing
          Cisco Webex Meetings pricing
          GotoMeeting pricing
          Livestorm pricing

          Other Details

          Organization Types supported

          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
          • Available
          • Available
          Get help choosing
          Get help choosing
          Get help choosing

          Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          ✓ Yes
          ✓ Yes
          ✓ Yes

          HIPAA

          ✓ Yes
          ✓ Yes
          ✓ Yes

          GDPR

          ✓ Yes
          ✓ Yes
          ✓ Yes

          ISO 27001

          ✓ Yes
          ✓ Yes

          Single Sign-On (SSO)

          ✓ Yes
          ✓ Yes
          ✓ Yes

          Multi-Factor Auth (MFA)

          ✓ Yes
          ✓ Yes
          ✓ Yes

          Data Encryption

          ✓ Yes
          ✓ Yes
          ✓ Yes

          Audit Logs

          ✓ Yes
          ✓ Yes
          ✓ Yes

          Data Residency

          🌐 Global
          🌐 Global
          🌐 Global

          Zoom vs Cisco Webex Meetings vs GotoMeeting User Reviews & Rating Comparison

          User Ratings

          Rating Distribution

          4610

          1000

          154

          56

          314

          415

          172

          33

          6

          7

          1056

          182

          31

          9

          3

          110

          25

          2

          0

          1

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Overall positive sentiment highlights Zoom's high-quality video/audio and ease of use, though some users find the feature set complex and customization options limited.

          What buyers like

          • Ease of use
          • Video and audio quality
          • Integration capabilities

          Common complaints

          • Limited app marketplace
          • Complexity for new or less technical users

          Buyer sentiment

          Overall positive sentiment highlights Webex Meetings' flexibility, ease of use, and powerful integrations, tempered by concerns over cost and occasional technical issues.

          What buyers like

          • Ease of use
          • Integration capabilities
          • Video and audio quality

          Common complaints

          • Pricing
          • Compatibility issues

          Buyer sentiment

          Users generally appreciate GoToMeeting's all-in-one capabilities and high-quality communication but note occasional connectivity and installation challenges.

          What buyers like

          • Ease of use
          • Audio and video quality
          • Customer support

          Common complaints

          • Network bandwidth consumption
          • Connectivity issues

          Buyer sentiment

          Users generally praise Livestorm for its ease of use, browser-based accessibility, and strong customer support, while noting some limitations in customization and integrations.

          What buyers like

          • Ease of use
          • Customer support
          • Browser-based accessibility

          Common complaints

          • Limited customization
          • Integration limitations

          Pros and Cons

          • High-quality audio and video even with large groups

          • Intuitive interface and user-friendly experience for organizers and participants

          • Strong integrations with platforms like Google Workspace, Microsoft Teams, Salesforce, and Slack

          • Limited marketplace selection restricting advanced functionality customization

          • Feature richness can be overwhelming for newcomers without adequate support

          • Extensive APIs enabling custom extensions, bots, and integrations

          • Specialized support for professional workflows like legal consultations

          • High-definition video and one-touch join for ease of use

          • Costly subscription plans for advanced features

          • Compatibility issues with outdated hardware or software

          • All-in-one platform for meetings, desktop sharing, and video conferencing

          • High quality audio and video with clear sound

          • Reliable performance with intuitive administration tools

          • High network bandwidth consumption limiting use in low-infrastructure environments

          • Installation can be time-consuming and impact performance

          • Easy to use with intuitive settings enabling quick event setup

          • Browser-based platform requiring no software downloads

          • Excellent and responsive customer support

          • Limited customization options for registration pages and webinar room features

          • Design inconsistencies between registration pages and webinar rooms

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          Zendesk

          Zendesk

          Veeva

          Veeva

          Splunk

          Splunk

          Monreal

          Monreal

          Gainsight

          Gainsight

          Marketo

          Marketo

          Make a wish

          Make a wish

          WPP

          WPP

          AB Tasty

          AB Tasty

          PayFit

          PayFit

          Media and Screenshots

          Screenshots

          Zoom - AI Companion

          4 Screenshots

          Lifelike video meetings

          5 Screenshots

          Collab All

          3 Screenshots

          Videos

          video-0

          6 Videos

          video-0

          4 Videos

          video-0

          2 Videos

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          Add another option to compare side by side

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          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, Zoom or Cisco Webex Meetings?
          Cisco Webex Meetings edges out the other on user ratings (4.3 vs 3.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
          Do Zoom and Cisco Webex Meetings offer a free trial?
          Zoom offers a free trial. Cisco Webex Meetings does not.
          What is the starting price of Zoom vs Cisco Webex Meetings?
          Zoom starts at $13.33 /user/month. Cisco Webex Meetings starts at Contact for pricing.
          What are the top alternatives to Zoom?
          Top alternatives to Zoom include Livestorm, Cisco Webex Meetings, Google Meet, GotoMeeting, Cisco Webex Teams.
          What are the top alternatives to Cisco Webex Meetings?
          Top alternatives to Cisco Webex Meetings include Livestorm, Confrere, Zoom, ezTalks, Zoho Meeting.

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