Which is better, Zenoss or New Relic APM?

New Relic APM edges out Zenoss based on user ratings across 382 reviews. That said, the best pick depends on your workflow — Zenoss may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

What are the main differences between Zenoss and New Relic APM?

Key differences between Zenoss and New Relic APM include target audience (Zenoss targets Large Enterprises while New Relic APM serves Freelancers / Consultants); free trial availability (New Relic APM offers one, Zenoss does not). Use the Spotsaas comparison table to evaluate each dimension before deciding.

Do both Zenoss and New Relic APM offer a Free trial?

New Relic APM offers Free Trial, but Zenoss does not.

Who are the typical users of Zenoss?

Zenoss is designed for Large Enterprises, Medium Business, Small Business.

Who are the typical users of New Relic APM?

New Relic APM is designed for Freelancers / Consultants, Large Enterprises, Medium Business, Small Business.

What is the starting price of Zenoss and New Relic APM?

Pricing details for both Zenoss and New Relic APM are unavailable.

What are the best alternatives to Zenoss?

Some top alternatives to Zenoss include ManageEngine Applications Manager, Scout APM, Datadog APM, AppDynamics, Dynatrace.

What are the best alternatives to New Relic APM?

Some top alternatives to New Relic APM include New Relic Alerts, Retrace, Scout APM, Raygun, Datadog APM.

Zenoss vs New Relic APM Comparison

Last updated: May 19, 2026

Zenoss

3.9(42 reviews)

Starting at Contact for pricing

Large Enterprises
Medium Business

Zenoss Cloud is a cutting-edge SaaS-based platform designed to streamline IT operations in both on-premises and cloud environments. With its full-stack monitoring and observability capabilities, Zenoss enables businesses…

View Pricing Read Reviews

New Relic APM

4.5(382 reviews)

Starting at Contact for pricing

Free Trial
Freelancers / Consultants
Large Enterprises

New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction tracing. Analyze data and crea…

View Pricing Read Reviews

New Relic APM leads on user satisfaction with a 4.5-star rating across 382 reviews.

Zenoss vs New Relic APM — at a glance

Feature	Zenoss	New Relic APM
Rating	3.9 / 5	4.5 / 5
Reviews	42	382
Starting price	Contact for pricing	Contact for pricing
Free trial	No	Yes
Free version	No	No
Best for	Large Enterprises, Medium Business, Small Business	Freelancers / Consultants, Large Enterprises, Medium Business
Category	Application Performance Monitoring (APM) Tools	Application Performance Monitoring (APM) Tools
Platforms	SaaS/Web/Cloud	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API	Available	Available
Support modes	24/7 (Live rep), Business Hours, Online	24/7 (Live rep)
Certifications	—	SOC 2, HIPAA, GDPR, ISO 27001
Data residency	Global	Global

Key differences between Zenoss and New Relic APM

Free trial: New Relic APM offers a free trial; Zenoss does not.
Target audience: Zenoss is built for Large Enterprises and Medium Business, while New Relic APM targets Freelancers / Consultants and Large Enterprises.
User satisfaction: New Relic APM scores higher with a 4.5-star average.
Deployment: Zenoss supports SaaS/Web/Cloud; New Relic APM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Zenoss vs New Relic APM — find the better fit before you commit.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most Application Performance Monitoring (APM) Tools tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	Zenoss (22) Talk to an expert Talk to an expert	New Relic APM (155) Talk to an expert Talk to an expert

Free PDF comparison

Download this Zenoss vs New Relic APM comparison

Get the full side-by-side as a PDF — these picks plus the top Application Performance Monitoring (APM) Tools tools, with verified ratings, pricing and features.

Side-by-side on pricing, features & ratings
Plus the category top 10, scored & ranked
Emailed to you — no on-screen download

Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

Zenoss

Best for large IT teams needing comprehensive, AI-driven full-stack monitoring.

Choose if

You manage complex hybrid IT environments combining data centers and cloud.
Your team requires AI-powered automation to reduce manual IT workload.
You need deep, contextual insights from normalized and streamed machine data.

Consider alternatives if

You are a small organization without dedicated IT expertise.
You need a quick, simple setup with minimal training requirements.

New Relic APM

Best for detailed Java application performance monitoring in enterprise environments.

Choose if

You need comprehensive transaction tracing to pinpoint Java app bottlenecks.
Your organization requires flexible deployment across cloud and on-premises setups.
You have experienced DevOps or IT teams managing complex enterprise applications.

Consider alternatives if

You are a startup or small team with limited budget for monitoring tools.
Your team lacks experience in setting up and configuring application monitoring.

Zenoss: Best for large IT teams needing comprehensive, AI-driven full-stack monitoring. New Relic APM: Best for detailed Java application performance monitoring in enterprise environments.

Description	Zenoss Cloud is a cutting-edge SaaS-based platform designed to streamline IT operations in both on-premises and cloud environments. With its full-stack monitoring and observability ... Read More about Zenoss	New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction ... Read More about New Relic APM
Free Trial Availability	No free trial	Get Free Trial
Spotsaas Score What's this? ↗	8.9/10	9.8/10
User Ratings Based on verified Spotsaas reviews	3.9 (42)	4.5 (382)
Best Company Size	51-500 employees500+ employees	51-500 employees500+ employees
	Get pricing help	Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Get shortlist help from a software advisor

Independent advice — matched to your business
Understand the tradeoffs before you talk to vendors
Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do Zenoss and New Relic APM Compare on Features?

Total Features	9 Features	12 Features
Unique Features	No unique features	No unique features
	Get Quote	Get Quote

Compare Zenoss and New Relic APM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Pricing Plans	Not Available	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Medium Business Small Business Freelancers Large Enterprises	Individuals Medium Business Small Business Freelancers Large Enterprises
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get help choosing	Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2	—	✓ Yes
HIPAA	—	✓ Yes
GDPR	—	✓ Yes
ISO 27001	—	✓ Yes
Single Sign-On (SSO)	—	✓ Yes
Multi-Factor Auth (MFA)	—	✓ Yes
Data Encryption	—	✓ Yes
Audit Logs	—	✓ Yes
Data Residency	🌐 Global	🌐 Global

Zenoss User Reviews & Rating Comparison

User Ratings	3.9 (based on 42 reviews)	4.5 (based on 382 reviews)
Rating Distribution	7 12 2 1 0	84 57 10 2 2
Spotsaas Editor’s POV generated by AI	Buyer sentiment Buyers appreciate Zenoss for its powerful AIOps-driven monitoring and comprehensive infrastructure visibility but note its complexity and steep learning curve. What buyers like AI-driven automation Comprehensive full-stack monitoring Integration flexibility Common complaints Complex setup process Steep learning curve for smaller teams	Buyer sentiment Users appreciate New Relic APM's powerful monitoring and detailed insights but note the complexity of setup and potential high costs as drawbacks. What buyers like Technology support breadth Flexible deployment Detailed transaction tracing Common complaints Cost scalability Setup complexity
Pros and Cons	Seamless integration with both traditional data centers and cloud-native environments AI-driven operations (AIOps) automate decision-making and reduce IT workload Full-stack monitoring provides comprehensive visibility across IT infrastructure Setup can be time-consuming, especially for legacy system migrations Complexity may overwhelm smaller organizations without specialized expertise	Supports wide range of technologies with strong Java focus Flexible deployment options for on-premises and cloud Detailed transaction tracing for root cause analysis Cost can increase significantly with scale Resource-intensive monitoring may impact app performance
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

List of Customers

Customers	Atos VMware Cognizant	No Customers information available.

Media and Screenshots

Screenshots	4 Screenshots	8 Screenshots
Videos	4 Videos	1 Videos

Top Alternatives to Zenoss and New Relic APM in 2026

Alternatives	ManageEngine Applications Manager 4.4 Scout APM 4.7 Datadog APM 4	New Relic Alerts 4.3 Retrace 4.1 Scout APM 4.7

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Frequently asked questions

Which is better, Zenoss or New Relic APM?: New Relic APM edges out the other on user ratings (4.5 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Zenoss and New Relic APM offer a free trial?: New Relic APM offers a free trial. Zenoss does not.
What is the starting price of Zenoss vs New Relic APM?: Zenoss starts at Contact for pricing. New Relic APM starts at Contact for pricing.
What are the top alternatives to Zenoss?: Top alternatives to Zenoss include ManageEngine Applications Manager, Scout APM, Datadog APM, AppDynamics, Dynatrace.
What are the top alternatives to New Relic APM?: Top alternatives to New Relic APM include New Relic Alerts, Retrace, Scout APM, Raygun, Datadog APM.

Zenoss vs New Relic APM Comparison

Zenoss

New Relic APM

Zenoss vs New Relic APM — at a glance

Key differences between Zenoss and New Relic APM

Zenoss vs New Relic APM — find the better fit before you commit.

Zenoss

New Relic APM

Download this Zenoss vs New Relic APM comparison

Biggest differences

Description

Free Trial Availability

Spotsaas Score

User Ratings

Best Company Size

Software Demo

Demo

Get shortlist help from a software advisor

How big is your team?

How do Zenoss and New Relic APM Compare on Features?

Compare Zenoss and New Relic APM on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

Zenoss User Reviews & Rating Comparison

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Top Alternatives to Zenoss and New Relic APM in 2026

Frequently asked questions