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Zendesk Sell vs Qualified Comparison

Last updated:

Zendesk Sell

4.5(475 reviews)

Starting at $19 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Zendesk Sell is the complete solution for selling online or in-person with any channel, product and pricing model. You can create offers, customize and personalize them, automate pricing based on specific triggers, set u…

Qualified

4.6(43 reviews)

Starting at Contact for pricing

  • Free Trial
  • Individuals
  • Large Enterprises

Qualified leverages the current website of companies to identify leads and get the best return on investment. This comprehensive developer assessment helps start meaningful sales conversation, convert outbound and digita…

Qualified leads on user satisfaction with a 4.6-star rating across 43 reviews.

Zendesk Sell vs Qualified — at a glance

FeatureZendesk SellQualified
Rating4.5 / 54.6 / 5
Reviews47543
Starting price$19 /User/MonthContact for pricing
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Large Enterprises, Medium Business
CategoryCRM SoftwareAssessment Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnline
CertificationsSOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalUS

Key differences between Zendesk Sell and Qualified

  • Pricing: Zendesk Sell starts at $19 /User/Month. Qualified pricing is not publicly listed.
  • Target audience: Zendesk Sell is built for Large Enterprises and Medium Business, while Qualified targets Individuals and Large Enterprises.
  • User satisfaction: Qualified scores higher with a 4.6-star average.
  • Deployment: Zendesk Sell supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Qualified supports SaaS/Web/Cloud.

Zendesk Sell vs Qualified — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Zendesk Sell - CRM Software
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Qualified - New SaaS Software
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Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Zendesk Sell

Best for SMB sales teams needing easy, integrated CRM with automation.

Choose if
  • You want a simple, user-friendly CRM with minimal learning curve.
  • You need seamless integration with Zendesk Support and popular tools like G-Suite and Mailchimp.
  • You require robust automation to reduce manual sales tasks and streamline workflows.
Consider alternatives if
  • Your enterprise demands highly customizable workflows and advanced reporting.
  • You rely heavily on advanced bulk email or phone system integrations without third-party tools.

Qualified

Best for B2B sales teams leveraging website data to accelerate lead conversion.

Choose if
  • You want to identify high-quality leads using real-time company website data.
  • Your sales process benefits from integrating outbound and digital advertising insights.
  • You need to speed up your sales pipeline by focusing on buying intent signals.
Consider alternatives if
  • Your company lacks a strong web presence or significant website traffic.
  • You require a standalone developer assessment tool without sales or marketing integration.

Zendesk Sell: Best for SMB sales teams needing easy, integrated CRM with automation. Qualified: Best for B2B sales teams leveraging website data to accelerate lead conversion.

Description

Zendesk Sell is the complete solution for selling online or in-person with any channel, product and pricing model. You can create offers, customize and personalize them, automate pricing ... Read More about Zendesk Sell

Qualified leverages the current website of companies to identify leads and get the best return on investment. This comprehensive developer assessment helps start meaningful sales ... Read More about Qualified

Entry Level Pricing

  • Starts from $19 , yearly
  • Not Available

Free Trial Availability

Spotsaas Score

What's this? ↗

9.1/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.6

(43)

Best Company Size

1-50 employees51-500 employees
51-500 employees500+ employees
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Software Demo

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How do Zendesk Sell and Qualified Compare on Features?

Total Features

29 Features

7 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Zendesk Sell and Qualified on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $19 , yearly
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Zendesk Sell pricing
      Qualified pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Medium Business
      • Small Business
      • Large Enterprises
      • Individuals
      • Freelancers
      • Medium Business
      • Small Business
      • Large Enterprises
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Zendesk Sell User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      117

      25

      7

      0

      1

      21

      4

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally praise Zendesk Sell for its ease of use and integration capabilities but note limitations in customization and occasional performance issues.

      What buyers like

      • Ease of use
      • Integration with other tools
      • Automation features

      Common complaints

      • Limited customization
      • Performance reliability

      Buyer sentiment

      Buyers generally appreciate Qualified for its ability to identify leads from website data and accelerate sales pipelines, though some express concerns about pricing transparency and feature clarity.

      What buyers like

      • Lead identification accuracy
      • Sales pipeline acceleration
      • Integration with digital advertising

      Common complaints

      • Pricing transparency
      • Limited feature documentation

      Pros and Cons

      • Intuitive and user-friendly interface with minimal learning curve

      • Seamless integration with Zendesk Support, G-Suite, Mailchimp, and PandaDoc

      • Robust automation features that reduce manual tasks

      • Limited customization options for reports and workflows

      • Performance issues such as occasional slowness and audio drops

      • Leverages company website to identify high-quality leads

      • Helps accelerate sales pipeline by focusing on buying intent

      • Integrates outbound and digital advertising data for lead conversion

      • Pricing is not publicly available, requiring sales contact

      • Limited information on specific assessment features

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Intermind

      Intermind

      Stapples

      Stapples

      Freshly

      Freshly

      GE

      GE

      Apple

      Apple

      Zoom

      Zoom

      Media and Screenshots

      Videos

      video-0

      2 Videos

      video-0

      3 Videos

      Top Alternatives to Zendesk Sell and Qualified in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Zendesk Sell or Qualified?
      Qualified edges out the other on user ratings (4.6 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Zendesk Sell and Qualified offer a free trial?
      Yes, both Zendesk Sell and Qualified offer a free trial.
      What is the starting price of Zendesk Sell vs Qualified?
      Zendesk Sell starts at $19 /User/Month. Qualified starts at Contact for pricing.
      What are the top alternatives to Zendesk Sell?
      Top alternatives to Zendesk Sell include Bigin by Zoho CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM, Salesforce.
      What are the top alternatives to Qualified?
      Top alternatives to Qualified include CodeScan, AnalyticsVerse, eSkill, Codejudge, CoderPad.

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