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Zendesk Sell vs MakeDeal Comparison

Last updated:

Zendesk Sell

4.5(475 reviews)

Starting at $19 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Zendesk Sell is the complete solution for selling online or in-person with any channel, product and pricing model. You can create offers, customize and personalize them, automate pricing based on specific triggers, set u…

MakeDeal

Starting at Contact for pricing

  • Free Trial
  • Individuals
  • Large Enterprises

MakeDeal is a clever personalisation tool, designed to make outreach easy and fast. It optimises, enhances and automates your approach and outreach process, so you can concentrate on engaging customers, building trust an…

Zendesk Sell leads on user satisfaction with a 4.5-star rating across 475 reviews.

Zendesk Sell vs MakeDeal — at a glance

FeatureZendesk SellMakeDeal
Rating4.5 / 5
Reviews475
Starting price$19 /User/MonthContact for pricing
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Large Enterprises, Medium Business
CategoryCRM SoftwarePersonalization Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnline
CertificationsSOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalUS

Key differences between Zendesk Sell and MakeDeal

  • Pricing: Zendesk Sell starts at $19 /User/Month. MakeDeal pricing is not publicly listed.
  • Target audience: Zendesk Sell is built for Large Enterprises and Medium Business, while MakeDeal targets Individuals and Large Enterprises.
  • Deployment: Zendesk Sell supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; MakeDeal supports SaaS/Web/Cloud.

Zendesk Sell vs MakeDeal — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Zendesk Sell - CRM Software
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MakeDeal - New SaaS Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Zendesk Sell

Best for SMB sales teams needing easy, integrated CRM with automation.

Choose if
  • You want a simple, user-friendly CRM with minimal learning curve.
  • You need seamless integration with Zendesk Support and popular tools like G-Suite and Mailchimp.
  • You require robust automation to reduce manual sales tasks and streamline workflows.
Consider alternatives if
  • Your enterprise demands highly customizable workflows and advanced reporting.
  • You rely heavily on advanced bulk email or phone system integrations without third-party tools.

MakeDeal

Best for

Individuals, Large Enterprises, Medium Business

Zendesk Sell typically suits Large Enterprises and Medium Business. MakeDeal tends to fit Individuals and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Zendesk Sell is the complete solution for selling online or in-person with any channel, product and pricing model. You can create offers, customize and personalize them, automate pricing ... Read More about Zendesk Sell

MakeDeal is a clever personalisation tool, designed to make outreach easy and fast. It optimises, enhances and automates your approach and outreach process, so you can concentrate on ... Read More about MakeDeal

Entry Level Pricing

  • Starts from $19 , yearly
  • Not Available

Free Trial Availability

Spotsaas Score

What's this? ↗

9.1/10

Not Available

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-500 employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

MakeDeal has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Zendesk Sell and MakeDeal Compare on Features?

Total Features

29 Features

5 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Zendesk Sell and MakeDeal on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $19 , yearly
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Zendesk Sell pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Zendesk Sell User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      117

      25

      7

      0

      1

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally praise Zendesk Sell for its ease of use and integration capabilities but note limitations in customization and occasional performance issues.

      What buyers like

      • Ease of use
      • Integration with other tools
      • Automation features

      Common complaints

      • Limited customization
      • Performance reliability

      What buyers like

      • Automates outreach process
      • Customizes messages efficiently
      • Enhances customer engagement

      Common complaints

      • May lack advanced analytics
      • Dependent on database quality
      • Requires initial setup

      Pros and Cons

      • Intuitive and user-friendly interface with minimal learning curve

      • Seamless integration with Zendesk Support, G-Suite, Mailchimp, and PandaDoc

      • Robust automation features that reduce manual tasks

      • Limited customization options for reports and workflows

      • Performance issues such as occasional slowness and audio drops

      • Automates repetitive outreach tasks for efficiency.

      • Offers extensive customization for individual client needs.

      • Improves engagement through personalized communication.

      • Initial setup may require time and effort.

      • Quality of outreach depends on database accuracy.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Intermind

      Intermind

      Stapples

      Stapples

      Freshly

      Freshly

      No Customers information available.

      Media and Screenshots

      Videos

      video-0

      2 Videos

      No videos available.

      Top Alternatives to Zendesk Sell and MakeDeal in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Zendesk Sell or MakeDeal?
      Zendesk Sell edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Zendesk Sell and MakeDeal offer a free trial?
      Yes, both Zendesk Sell and MakeDeal offer a free trial.
      What is the starting price of Zendesk Sell vs MakeDeal?
      Zendesk Sell starts at $19 /User/Month. MakeDeal starts at Contact for pricing.
      What are the top alternatives to Zendesk Sell?
      Top alternatives to Zendesk Sell include Bigin by Zoho CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM, Salesforce.
      What are the top alternatives to MakeDeal?
      Top alternatives to MakeDeal include OutreachPlus, Yesware, Use Outreach, SalesIntelligent, Sales Booster by Leadspicker.

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