Zendesk Explore vs Evidence Comparison
Zendesk Explore
Starting at $49 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Zendesk Explore is a no-code business intelligence software platform that powers data-driven decision making and provides actionable insights to improve the quality of service business or organization provides. Explore c…
Evidence
Starting at Contact for pricing
- Large Enterprises
- Small Business
Evidence builds efficient, beautiful layouts for teams to visualize and discuss the best solutions. Pop-up layouts appear right in Slack so user can view and discuss attached documents without ever leaving Slack. Work ea…
Zendesk Explore leads on user satisfaction with a 3.6-star rating across 26 reviews.
Zendesk Explore vs Evidence — at a glance
| Feature | Zendesk Explore | Evidence |
|---|---|---|
| Rating | 3.6 / 5 | — |
| Reviews | 26 | — |
| Starting price | $49 /User/Month | Contact for pricing |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Small Business, Medium Business |
| Category | Business Intelligence Software | Business Intelligence Software |
| Platforms | SaaS/Web/Cloud | Browser Based (Cloud) |
| API | Available | — |
| Support modes | 24/7 (Live rep), Business Hours, Online | Online |
| Certifications | — | SOC 2 |
| Data residency | Global | US |
Key differences between Zendesk Explore and Evidence
- Pricing: Zendesk Explore starts at $49 /User/Month. Evidence pricing is not publicly listed.
- Free trial: Zendesk Explore offers a free trial; Evidence does not.
- Deployment: Zendesk Explore supports SaaS/Web/Cloud; Evidence supports Browser Based (Cloud).
Zendesk Explore vs Evidence — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Business Intelligence Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Small Business, Medium Business
Zendesk Explore typically suits Large Enterprises and Medium Business. Evidence tends to fit Large Enterprises and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Zendesk Explore is a no-code business intelligence software platform that powers data-driven decision making and provides actionable insights to improve the quality of service business or ... Read More about Zendesk Explore | Evidence builds efficient, beautiful layouts for teams to visualize and discuss the best solutions. Pop-up layouts appear right in Slack so user can view and discuss attached documents ... Read More about Evidence |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 8.3/10 | 8.3/10 |
User RatingsBased on verified Spotsaas reviews | ||
Get pricing help | Get pricing help |
Software Demo
Demo |  Evidence has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Zendesk Explore and Evidence Compare on Features?
Total Features | 8 Features | 7 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Zendesk Explore and Evidence on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
|---|---|---|
HIPAA | ✗ No | ✗ No |
Data Residency | 🌐 Global | 🇺🇸 US |
Zendesk Explore User Reviews & Rating Comparison
User Ratings | 3.6 (based on 26 reviews) | No reviews available for the product |
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Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is mixed to positive across 26 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
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Common complaints
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Pros and Cons |
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List of Customers
Customers | No Customers information available. |  Caribou  Ginkgo Bioworks  Zitcha |
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Media and Screenshots
Screenshots |  2 Screenshots |  1 Screenshots |
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Videos |  1 Videos | No videos available. |
Top Alternatives to Zendesk Explore and Evidence in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Zendesk Explore or Evidence?
- Zendesk Explore edges out the other on user ratings (3.6 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Zendesk Explore and Evidence offer a free trial?
- Zendesk Explore offers a free trial. Evidence does not.
- What is the starting price of Zendesk Explore vs Evidence?
- Zendesk Explore starts at $49 /User/Month. Evidence starts at Contact for pricing.
- What are the top alternatives to Zendesk Explore?
- Top alternatives to Zendesk Explore include Evidence, Databox, ManageEngine Analytics Plus, Metric.ai, Dundas BI.
- What are the top alternatives to Evidence?
- Top alternatives to Evidence include Statsbot, Looker Studio, Kubit, GoodData, Holistics.