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Wix vs UserX vs Figma Comparison

Last updated:

Wix

4.1(3,544 reviews)

Starting at $2.76 /month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Wix is a cloud-based website builder platform that allows you to create professional websites for business, personal or charitable use. It is easy to learn and use, and you can do it all from your computer, tablet or sma…

UserX

Starting at $299 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

UserX is a UX analytics platform used by product teams at software businesses to consolidate disparate UX metrics—session recordings, heatmaps, user feedback—into a single unified view instead of toggling between separat…

Figma

4.6(1,047 reviews)

Starting at $12 /User/Month

  • Freelancers / Consultants
  • Large Enterprises

Figma is a browser-based UI design and prototyping tool used by product designers, UX teams, and front-end developers to collaborate on interface design in real time from any operating system. It replaces desktop design…

Wix leads on user satisfaction with a 4.1-star rating across 3,544 reviews.

Wix vs UserX vs Figma — at a glance

FeatureWixUserXFigma
Rating4.1 / 54.6 / 5
Reviews3,5441,047
Starting price$2.76 /month$299 /Month$12 /User/Month
Free trial Yes Yes No
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryWebsite Builder SoftwareUX SoftwareUX Software
Integrations8+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailableAvailable
Support modesBusiness Hours, OnlineBusiness HoursOnline
CertificationsSOC 2, GDPRSOC 2, GDPR
Data residencyGlobalUS

Key differences between Wix and UserX

  • Pricing: Wix starts at $2.76 /month, while UserX starts at $299 /Month.
  • Target audience: Wix is built for Freelancers / Consultants and Large Enterprises, while UserX targets Large Enterprises and Medium Business.
  • Deployment: Wix supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; UserX supports SaaS/Web/Cloud.

Compare Wix vs UserX vs Figma — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Website Builder Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Wix - Website Builder Software
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Talk to an expert
UserX - UX Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Wix

Best for small to mid-sized businesses needing easy, customizable websites.

Choose if
  • You want a user-friendly platform with minimal technical skills required.
  • You need creative freedom with customizable design and responsive templates.
  • You value strong, responsive customer support for setup and troubleshooting.
Consider alternatives if
  • You require advanced ecommerce features beyond mid-size shop capabilities.
  • You are a large enterprise needing highly customized or complex web solutions.

UserX

Best for

Large Enterprises, Medium Business, Small Business

Figma

Best for UX/UI teams needing real-time remote collaboration and versatile design tools.

Choose if
  • You require seamless real-time collaboration for remote UX/UI design teams.
  • You want an intuitive, beginner-friendly interface with advanced prototyping features.
  • You need a cross-platform tool with strong community support and scalable subscriptions.
Consider alternatives if
  • Your organization demands highly customizable billing and detailed account management.
  • You need extensive enterprise-level support with responsive customer service.

Wix typically suits Freelancers / Consultants and Large Enterprises. UserX tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Wix is a cloud-based website builder platform that allows you to create professional websites for business, personal or charitable use. It is easy to learn and use, and you can do it all ... Read More about Wix

UserX is a UX analytics platform used by product teams at software businesses to consolidate disparate UX metrics—session recordings, heatmaps, user feedback—into a single unified view ... Read More about UserX

Figma is a browser-based UI design and prototyping tool used by product designers, UX teams, and front-end developers to collaborate on interface design in real time from any operating ... Read More about Figma

Entry Level Pricing

  • Starts from $2.76 , monthly
  • Starts from $299
  • Starts from $12 , Billed Yearly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

9.7/10

8.0/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.06

(3544)

Best Company Size

1-50 employees51-500 employees
Small BusinessMedium Business
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Wix

  • Every Wix template is fully responsive and optimized for mobile, so websites look great on phones and tablets without extra work. This mobile-friendly design improves user experience, helps with search engine rankings, and supports conversions from visitors on the go. For businesses targeting local or mobile audiences, responsive design built into the platform removes a technical barrier when launching or updating a site.
  • Flexible ecommerce features for small to mid-size shops: With Wix Stores, users can build online shops that support product listings, inventory, payment processing, shipping options, and order management. Integrations with payment gateways like Stripe, PayPal, and Square simplify checkout processes. While not as advanced as dedicated ecommerce giants, Wix covers core commerce needs easily — perfect for small to mid-size retailers, artisans, and service-based businesses wanting to sell products online quickly.
  • Built-in marketing tools to boost visibility: Wix includes a suite of marketing features such as SEO guides, integrated site analytics, email campaigns, and social sharing options. These tools help users optimize their site for search engines, track visitor behavior, and engage audiences through newsletters and promotional campaigns. Small businesses benefit from having these capabilities without needing separate third-party solutions, making it easier to attract traffic and convert visitors into leads or customers.

UserX

No key benefits available yet.

Figma

No key benefits available yet.

Best fit

Best fit

Wix

  • 201–500
  • Small Business & Local Services, Retail & E-commerce, Creative & Design, Professional Services, Hospitality & Food Services, Health & Wellness, Education & Coaching, Nonprofit & Community Organizations
  • Small Business Owner, Marketing Manager, Website Administrator, Digital Marketer, Creative Director, E-commerce Manager, Operations Manager, Freelancer / Consultant

UserX

No best-fit guidance available yet.

Figma

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

Wix

  • Wix provides basic site stats and integrations with tools like Google Analytics. However, teams focused on deep audience segmentation, conversion journeys, and revenue attribution may choose platforms with native analytics dashboards or built-in BI tools that go beyond what Wix offers out of the box.
  • Brands that depend on advanced content marketing, editorial workflows, detailed SEO configuration, and large multisite networks may prefer enterprise CMS platforms (e.g., Drupal, Adobe Experience Manager) that offer sophisticated taxonomy, permissions, and publishing tools beyond Wix’s basic site analytics and SEO features.
  • Platforms such as WordPress or headless CMS solutions have extensive plugin libraries and developer ecosystems. Businesses that need thousands of third-party extensions — for SEO, membership, learning management, forums, or analytics — may look beyond Wix to platforms with broader extensibility.

UserX

No alternatives guidance available yet.

Figma

No alternatives guidance available yet.

Software Demo

Demo

No software demo available

UserX has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do Wix, UserX and Figma Compare on Features?

Total Features

15 Features

7 Features

8 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Wix, UserX and Figma on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $2.76 , monthly
        • $299
        • $12 , Billed Yearly

        Pricing Plans

        • Light

          $2.76

          /month

          • Free domain for 1 year

          • 2 GB storage space

          • Multi-cloud hosting

          Show more +

        • Core

          $5.51

          /month

          • Free domain for 1 year

          • 50 GB storage space

          • Multi-cloud hosting

          Show more +

        • Business

          $9.92

          /month

          • Free domain for 1 year

          • 100 GB storage space

          • Multi-cloud hosting

          Show more +

        • Browse all pricing plans
        • Not Available
        • Figma Starter

          • 3 Figma and 3 FigJam files

          • Unlimited personal files

          • Unlimited collaborators

          Show more +

        • Figma Professional

          • Unlimited files and projects

          • Unlimited version history

          • Sharing permissions

          Show more +

        • Figma Organization

          • Everything in Professional, plus

          • Org-wide libraries

          • Design system analytics

          Show more +

        • Browse all pricing plans

        Pricing Page

        Wix pricing
        UserX pricing
        Figma pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        ISO 27001

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Data Residency

        🌐 Global
        🇺🇸 US

        Wix vs UserX User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        2865

        341

        96

        71

        607

        No reviews available for this product

        923

        169

        6

        0

        35

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment highlights ease of use, creative flexibility, and strong customer support, tempered by some billing and support navigation frustrations.

        What buyers like

        • Ease of use
        • Creative freedom
        • Customer support responsiveness

        Common complaints

        • Billing clarity issues
        • Support navigation complexity

        What buyers like

        • Comprehensive UX metrics
        • User communication tools
        • Integrates multiple UX tools

        Common complaints

        • Complex setup process
        • May require training
        • Not suitable for solo users

        Buyer sentiment

        Overall positive sentiment highlights Figma's ease of use, collaboration strengths, and versatile design features, tempered by concerns over billing and customer support.

        What buyers like

        • Ease of use
        • Collaboration features
        • Feature versatility

        Common complaints

        • Billing issues
        • Customer support challenges

        Pros and Cons

        • Easy to use and user-friendly platform suitable for non-tech-savvy users

        • Significant creative freedom with customizable design options

        • Excellent and responsive customer service with knowledgeable support

        • Occasional billing clarity issues including unexpected charges or upgrades

        • Initial customer support navigation can be tedious before reaching live help

        • Aggregates multiple UX metrics for better insights.

        • Facilitates clear communication between teams.

        • Customizable reports enhance usability.

        • Setup can be complex and time-consuming.

        • Training may be necessary for effective use.

        • Real-time collaboration features that enhance remote team communication

        • User-friendly interface suitable for both beginners and experienced designers

        • Wide range of design functionalities including wireframing, prototyping, and asset creation

        • Billing issues including hidden fees and difficulties canceling subscriptions

        • Customer service challenges, especially around refunds and support responsiveness

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Wix, UserX, or Figma? Tell buyers what actually differs.

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Uber

        Uber

        Zoom

        Zoom

        Buffer

        Buffer

        Media and Screenshots

        Screenshots

        Wix image

        1 Screenshots

        No screenshots available.

        Videos

        video-0

        3 Videos

        No videos available.

        Alternatives

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Compare similar software options

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Wix or UserX?
        Wix edges out the other on user ratings (4.1 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Wix and UserX offer a free trial?
        Yes, both Wix and UserX offer a free trial.
        What is the starting price of Wix vs UserX?
        Wix starts at $2.76 /month. UserX starts at $299 /Month.
        What are the top alternatives to Wix?
        Top alternatives to Wix include Unbounce, VWO Deploy, WordPress, SITE123, Squarespace.
        What are the top alternatives to UserX?
        Top alternatives to UserX include Figma, UX-App, UXCam, UXtweak, UserExperior.