VTEX vs BigCommerce Comparison
VTEX
Starting at Contact for pricing
- Large Enterprises
- Medium Business
VTEX offers more than just an ecommerce platform. It provides easy to use website builder that allows to create an amazing online shop, integrated payment gateway that takes just minutes to set up, customer management to…
BigCommerce
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Bigcommerce is an ecommerce software platform for running an online store. Offering both hosted and self-hosted solutions so user can get up-and-running quickly, Bigcommerce ecommerce software gives the tools to design s…
VTEX leads on user satisfaction with a 4.7-star rating across 60 reviews.
VTEX vs BigCommerce — at a glance
| Feature | VTEX | BigCommerce |
|---|---|---|
| Rating | 4.7 / 5 | 3.7 / 5 |
| Reviews | 60 | — |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Ecommerce Software | Ecommerce Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | Available | Available |
| Support modes | 24/7 (Live rep) | 24/7 (Live rep), Business Hours, Online |
| Certifications | — | SOC 2, GDPR |
| Data residency | Global | Global |
Key differences between VTEX and BigCommerce
- User satisfaction: VTEX scores higher with a 4.7-star average.
- Deployment: VTEX supports SaaS/Web/Cloud, Mobile - Android; BigCommerce supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
VTEX vs BigCommerce — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Ecommerce Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Best for medium to large ecommerce businesses needing customizable storefronts.
- You require a flexible platform combining hosted and self-hosted ecommerce solutions.
- Your team values robust product management with customizable themes and order handling.
- You want exceptional, responsive real human customer support for complex store setups.
- You are a small business seeking a simple, minimal setup ecommerce solution.
- Your business depends heavily on a wide variety of third-party apps and integrations.
VTEX typically suits Large Enterprises and Medium Business. BigCommerce tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | VTEX offers more than just an ecommerce platform. It provides easy to use website builder that allows to create an amazing online shop, integrated payment gateway that takes just minutes to ... Read More about VTEX | Bigcommerce is an ecommerce software platform for running an online store. Offering both hosted and self-hosted solutions so user can get up-and-running quickly, Bigcommerce ecommerce ... Read More about BigCommerce |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 8.5/10 | 9.6/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | — | 51-500 employees500+ employees |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do VTEX and BigCommerce Compare on Features?
Total Features | 11 Features | 20 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare VTEX and BigCommerce on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Pricing Plans |
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Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
|---|---|---|
HIPAA | ✗ No | ✗ No |
GDPR | — | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
VTEX User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is very strong across 1 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Buyers generally appreciate BigCommerce's ease of use and strong customer support but note some complexity and limited app marketplace as drawbacks. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Bohemian Traders  The Pink Lily Boutique  Twirly Girl |
|---|
Media and Screenshots
Screenshots | No screenshots available. |  7 Screenshots |
|---|---|---|
Videos |  3 Videos |  3 Videos |
Top Alternatives to VTEX and BigCommerce in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, VTEX or BigCommerce?
- VTEX edges out the other on user ratings (4.7 vs 3.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do VTEX and BigCommerce offer a free trial?
- Neither VTEX nor BigCommerce currently lists a free trial.
- What is the starting price of VTEX vs BigCommerce?
- VTEX starts at Contact for pricing. BigCommerce starts at Contact for pricing.
- What are the top alternatives to VTEX?
- Top alternatives to VTEX include WooCommerce, Shopify Plus, 2Ship, BigCommerce, Miva.
- What are the top alternatives to BigCommerce?
- Top alternatives to BigCommerce include Squarespace, SimpleShop, CS-Cart, WooCommerce, Shopify Plus.