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Compare Voxta vs Call Tracking

Voxta - Conversation Intelligence Software
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Call Tracking - Conversation Intelligence Software
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Overview

Description

Introducing Voxta, the ultimate voice assistant solution for call centers and mobile apps. Offering round-the-clock customer service, Voxta engages with customers and reduces wait times and ... Read More

Introducing Call Tracking – a must-have tool for your digital strategy. This innovative software helps you optimize investments, create target audiences, segment data, and customize the ... Read More

Free Trial Availability
  • No free trial
  • No free trial
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Software Demo

Demo

Voxta has not given any software demo yet

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Features

Total Features

15 Features

16 Features

Unique Features
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      Pricing

      Pricing Option
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
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          User Reviews

          Expert's Review generated by AI

          Voxta has revolutionized our approach to customer service by automating routine interactions and delivering consistent 24/7 support. Its integration with our APIs was smooth, and the multilingual ...Read more

          Call Tracking is a robust analytics-driven solution that adds a layer of intelligence to phone-based marketing strategies. As a software reviewer, I appreciate its laser-focused approach to ...Read more

          Pros and Cons
          • Voxta delivers uninterrupted service by functioning around the clock, significantly enhancing customer satisfaction and ensuring queries are addressed at any time.

          • With support for English and Indian languages, Voxta enables personalized communication across diverse user bases, making it ideal for regional markets.

          • The platform integrates effortlessly with client APIs, allowing for a smooth transition into existing infrastructures without major development overhead.

          • By handling frequently asked questions and basic issues autonomously, Voxta reduces the burden on human agents and improves resolution speed.

          • Deep customizations might require more technical intervention, which could be a barrier for smaller teams or those without dedicated IT support.

          • While basic functions are easy to implement, unlocking the platform’s full potential may require training or onboarding time

          • Call Tracking allows marketers to assign unique phone numbers to each campaign or client, enabling crystal-clear attribution of leads and conversions to specific marketing channels.

          • With data-driven insights from call activities, businesses can better segment their audiences and tailor communications more effectively based on behavioral patterns and customer journeys.

          • The software’s intelligence layer empowers marketing teams to refine their strategies continuously, ensuring that budgets are allocated to the most impactful campaigns.

          • Call Tracking facilitates a personalized customer experience by analyzing interaction trends and preferences, leading to more meaningful engagements.

          • The platform focuses heavily on voice data and lacks tools like chat support, document sharing, or multi-channel scheduling, which may limit use cases in broader customer engagement.

          • To get the most out of Call Tracking, integration with CRM or analytics platforms is necessary, which may require technical effort and added cost.

          Customers

          Customers

          No Customers information available.

          Vodafone

          Vodafone

          AEGON

          AEGON

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          orange

          Media and Screenshots

          Screenshots
          Voxta

          3 Screenshots

          Call Tracking

          6 Screenshots

          Videos

          No videos available.

          video-0

          1 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither Voxta nor Call Tracking offers a free trial.

          Voxta is designed for Large Enterprises, Medium Business and Small Business.

          Call Tracking is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both Voxta and Call Tracking are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to Voxta includes GenieTalk.ai, NordPass, Dialpad Contact Center, VoiceIQ, PolyAI, Floatbot, Convin, Avoma and Gong.

          Some top alternatives to Call Tracking includes CallRail, ResponseTap, calltrak, Call iQ, Call Sumo, Callision, Refract, Convin and Avoma.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].