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UserZoom vs Figma Comparison

Last updated:

UserZoom

3.7(326 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

UserZoom ( www.usertest.me ) is UX software that allows to conduct remote usability tests and get feedback from users in minutes, so designers can spend time fixing problems instead of scheduling tests, recruiting users,…

Figma

4.5(2,143 reviews)

Starting at $12 /User/Month

  • Freelancers / Consultants
  • Large Enterprises

This lightweight design has been chosen by UX designers new to software or those who need to carry their system around for work. The sleek and stylish design features a dual port USB charger and a lightweight metal body…

Figma leads on user satisfaction with a 4.5-star rating across 2,143 reviews.

UserZoom vs Figma — at a glance

FeatureUserZoomFigma
Rating3.7 / 54.5 / 5
Reviews3262,143
Starting priceContact for pricing$12 /User/Month
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryUX SoftwareUX Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesOnlineOnline
CertificationsSOC 2, GDPR, ISO 27001SOC 2, GDPR
Data residencyGlobal

Key differences between UserZoom and Figma

  • Pricing: Figma starts at $12 /User/Month. UserZoom pricing is not publicly listed.
  • Target audience: UserZoom is built for Large Enterprises and Medium Business, while Figma targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: Figma scores higher with a 4.5-star average.
  • Deployment: UserZoom supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Figma supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

UserZoom vs Figma — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most UX Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

UserZoom - UX Software
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Biggest differences

Start here before you go deeper into features.

UserZoom

Best for affordable, flexible remote UX testing with direct user interaction.

Choose if
  • You need a cost-effective solution for small to medium UX research teams.
  • You want to quickly conduct remote usability tests without complex setup.
  • You require features like keyword tagging and segmentation for deeper analysis.
Consider alternatives if
  • Your organization demands flawless survey execution without glitches or errors.
  • You rely on guaranteed high survey volumes and reliable payment processing.

Figma

Best for UX/UI teams needing real-time remote collaboration and versatile design tools.

Choose if
  • You require seamless real-time collaboration for remote UX/UI design teams.
  • You want an intuitive, beginner-friendly interface with advanced prototyping features.
  • You need a cross-platform tool with strong community support and scalable subscriptions.
Consider alternatives if
  • Your organization demands highly customizable billing and detailed account management.
  • You need extensive enterprise-level support with responsive customer service.

UserZoom: Best for affordable, flexible remote UX testing with direct user interaction. Figma: Best for UX/UI teams needing real-time remote collaboration and versatile design tools.

Description

UserZoom ( www.usertest.me ) is UX software that allows to conduct remote usability tests and get feedback from users in minutes, so designers can spend time fixing problems instead of ... Read More about UserZoom

This lightweight design has been chosen by UX designers new to software or those who need to carry their system around for work. The sleek and stylish design features a dual port USB ... Read More about Figma

Entry Level Pricing

  • Not Available
  • Starts from $12 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.5/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
Get pricing help

Software Demo

Demo

No software demo available

UserZoom has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do UserZoom and Figma Compare on Features?

Total Features

9 Features

8 Features

Unique Features

No unique features

No unique features

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Compare UserZoom and Figma on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $12 , Billed Yearly

      Pricing Plans

      • Not Available
      • Figma Starter

        • 3 Figma and 3 FigJam files

        • Unlimited personal files

        • Unlimited collaborators

        Show more +

      • Figma Professional

        • Unlimited files and projects

        • Unlimited version history

        • Sharing permissions

        Show more +

      • Figma Organization

        • Everything in Professional, plus

        • Org-wide libraries

        • Design system analytics

        Show more +

      • Browse all pricing plans

      Pricing Page

      Pricing information not available

      Figma pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes
      ✗ No

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global

      UserZoom User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      22

      14

      6

      0

      12

      915

      169

      6

      0

      35

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users appreciate UserZoom's affordability and ease of use but express concerns about payment reliability and survey glitches.

      What buyers like

      • Ease of use
      • Affordability
      • Direct user interaction

      Common complaints

      • Payment issues
      • Survey glitches

      Buyer sentiment

      Overall positive sentiment highlights Figma's ease of use, collaboration strengths, and versatile design features, tempered by concerns over billing and customer support.

      What buyers like

      • Ease of use
      • Collaboration features
      • Feature versatility

      Common complaints

      • Billing issues
      • Customer support challenges

      Pros and Cons

      • Facilitates direct interaction with users for better UX understanding

      • Affordable pricing suitable for cost-conscious users

      • Features like keyword tagging and segmentation ease analysis of research interviews

      • Reports of missed payments and cancellations after completing surveys

      • Survey glitches and specific surveys not meeting quality standards

      • Real-time collaboration features that enhance remote team communication

      • User-friendly interface suitable for both beginners and experienced designers

      • Wide range of design functionalities including wireframing, prototyping, and asset creation

      • Billing issues including hidden fees and difficulties canceling subscriptions

      • Customer service challenges, especially around refunds and support responsiveness

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Adobe

      Adobe

      Lenovo

      Lenovo

      Ryanair

      Ryanair

      Uber

      Uber

      Zoom

      Zoom

      Buffer

      Buffer

      Media and Screenshots

      Screenshots

      Account Name

      1 Screenshots

      Figma screenshot

      2 Screenshots

      Videos

      No videos available.

      video-0

      2 Videos

      Top Alternatives to UserZoom and Figma in 2026

      Alternatives

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Compare similar software options

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, UserZoom or Figma?
      Figma edges out the other on user ratings (4.5 vs 3.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do UserZoom and Figma offer a free trial?
      Neither UserZoom nor Figma currently lists a free trial.
      What is the starting price of UserZoom vs Figma?
      UserZoom starts at Contact for pricing. Figma starts at $12 /User/Month.
      What are the top alternatives to UserZoom?
      Top alternatives to UserZoom include Figma, UserX, UXtweak, User Insights, UserTesting.
      What are the top alternatives to Figma?
      Top alternatives to Figma include Adobe XD, UXPin, UX-App, Justinmind, Balsamiq.

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