UserTesting vs UserZoom vs UserExperior vs Figma Comparison
UserTesting
Starting at Contact for pricing
- Large Enterprises
- Medium Business
UserTesting is UX software that offers exceptional value for medium to large organizations. The focus of the product is on user feedback. UserTesting helps companies learn what users say and think about their products, s…
UserZoom
Starting at Contact for pricing
- Large Enterprises
- Medium Business
UserZoom ( www.usertest.me ) is UX software that allows to conduct remote usability tests and get feedback from users in minutes, so designers can spend time fixing problems instead of scheduling tests, recruiting users,…
UserExperior
Starting at Contact for pricing
- Free Trial
- Freelancers / Consultants
- Large Enterprises
UserExperior is a transformative UX software collaboration platform. It enables users to create and share designs, manage their team's UX workflow, communicate instantly via messaging and chat, take advantage of powerful…
Figma
Starting at $12 /User/Month
- Freelancers / Consultants
- Large Enterprises
This lightweight design has been chosen by UX designers new to software or those who need to carry their system around for work. The sleek and stylish design features a dual port USB charger and a lightweight metal body…
UserTesting leads on user satisfaction with a 4.1-star rating across 2,396 reviews.
UserTesting vs UserZoom vs UserExperior vs Figma — at a glance
| Feature | UserTesting | UserZoom | UserExperior | Figma |
|---|---|---|---|---|
| Rating | 4.1 / 5 | 3.7 / 5 | — | 4.6 / 5 |
| Reviews | 2,396 | 326 | — | 1,133 |
| Starting price | Contact for pricing | Contact for pricing | Contact for pricing | $12 /User/Month |
| Free trial | No | No | Yes | No |
| Free version | No | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | UX Software | UX Software | UX Software | UX Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | — | Available | — | Available |
| Support modes | Business Hours, Online | Online | Online | Online |
| Certifications | SOC 2, GDPR | SOC 2, GDPR, ISO 27001 | GDPR | SOC 2, GDPR |
| Data residency | Global | Global | Global | — |
Key differences between UserTesting and UserZoom
- User satisfaction: UserTesting scores higher with a 4.1-star average.
- Deployment: UserTesting supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; UserZoom supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare UserTesting vs UserZoom vs UserExperior vs Figma — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most UX Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for medium to large companies seeking rapid user feedback on prototypes.
- You need quick, reliable user feedback for UX research and product development.
- Your team includes UX researchers, product managers, or marketing professionals.
- You want a simple, low-complexity setup with a user-friendly testing platform.
- You are a small startup or have a limited budget for UX testing tools.
- Your organization requires extensive, responsive customer support.
Best for affordable, flexible remote UX testing with direct user interaction.
- You need a cost-effective solution for small to medium UX research teams.
- You want to quickly conduct remote usability tests without complex setup.
- You require features like keyword tagging and segmentation for deeper analysis.
- Your organization demands flawless survey execution without glitches or errors.
- You rely on guaranteed high survey volumes and reliable payment processing.
Best for UX teams needing integrated design collaboration and real-time communication.
- You want seamless collaboration across all UX design stages within one platform.
- Your team benefits from integrated messaging and chat for instant communication.
- You require powerful data analytics to drive informed UX decisions.
- You are a freelancer or very small team needing simpler, more specialized UX tools.
- You need transparent pricing and extensive user reviews before committing.
Best for UX/UI teams needing real-time remote collaboration and versatile design tools.
- You require seamless real-time collaboration for remote UX/UI design teams.
- You want an intuitive, beginner-friendly interface with advanced prototyping features.
- You need a cross-platform tool with strong community support and scalable subscriptions.
- Your organization demands highly customizable billing and detailed account management.
- You need extensive enterprise-level support with responsive customer service.
UserTesting: Best for medium to large companies seeking rapid user feedback on prototypes. UserZoom: Best for affordable, flexible remote UX testing with direct user interaction.
Description | UserTesting is UX software that offers exceptional value for medium to large organizations. The focus of the product is on user feedback. UserTesting helps companies learn what users say ... Read More about UserTesting | UserZoom ( www.usertest.me ) is UX software that allows to conduct remote usability tests and get feedback from users in minutes, so designers can spend time fixing problems instead of ... Read More about UserZoom | UserExperior is a transformative UX software collaboration platform. It enables users to create and share designs, manage their team's UX workflow, communicate instantly via messaging and ... Read More about UserExperior | This lightweight design has been chosen by UX designers new to software or those who need to carry their system around for work. The sleek and stylish design features a dual port USB ... Read More about Figma |
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Spotsaas ScoreWhat's this? ↗ | 9.7/10 | 9.5/10 | 8.6/10 | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | ||||
Best Company Size | Medium BusinessLarge Enterprises | Small BusinessMedium Business | Small BusinessMedium Business | Small BusinessMedium Business |
Get pricing help | Get pricing help | Get pricing help |
Software Demo
Demo |  UserZoom has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do UserTesting, UserZoom, UserExperior and Figma Compare on Features?
Total Features | 9 Features | 9 Features | 9 Features | 8 Features |
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Unique Features | No unique features | No unique features | No unique features | No unique features |
Get Quote | Get Quote | Get Quote |
Compare UserTesting, UserZoom, UserExperior and Figma on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes | — |
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HIPAA | ✗ No | ✗ No | ✗ No |
GDPR | ✓ Yes | ✓ Yes | ✓ Yes |
ISO 27001 | — | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes | — |
Data Encryption | ✓ Yes | ✓ Yes | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global | 🌐 Global |
UserTesting vs UserZoom vs UserExperior User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |||
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Rating Distribution | No reviews available for this product | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users appreciate the platform's ease of use and earning potential but express concerns about customer support and test availability. What buyers like
Common complaints
| Buyer sentiment Users appreciate UserZoom's affordability and ease of use but express concerns about payment reliability and survey glitches. What buyers like
Common complaints
| Buyer sentiment Insufficient data available to determine overall buyer sentiment. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights Figma's ease of use, collaboration strengths, and versatile design features, tempered by concerns over billing and customer support. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Microsoft  Expedia  FamilySearch |  Adobe  Lenovo  Ryanair | No Customers information available. |  Uber  Zoom  Buffer |
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Media and Screenshots
Screenshots |  5 Screenshots |  1 Screenshots | No screenshots available. |
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Videos |  2 Videos | No videos available. |  3 Videos |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, UserTesting or UserZoom?
- UserTesting edges out the other on user ratings (4.1 vs 3.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do UserTesting and UserZoom offer a free trial?
- Neither UserTesting nor UserZoom currently lists a free trial.
- What is the starting price of UserTesting vs UserZoom?
- UserTesting starts at Contact for pricing. UserZoom starts at Contact for pricing.
- What are the top alternatives to UserTesting?
- Top alternatives to UserTesting include Figma, UXCam, UserX, UXtweak, UserZoom.
- What are the top alternatives to UserZoom?
- Top alternatives to UserZoom include Figma, UserX, UXtweak, User Insights, UserTesting.