Cisco
Yes, both Usersnap and TestRail offer a Free Trial.
Usersnap is designed for Large Enterprises, Medium Business and Small Business.
TestRail is designed for Large Enterprises, Medium Business and Small Business.
Pricing details for both Usersnap and TestRail are unavailable at this time. Contact the respective providers for more information.
Some top alternatives to Usersnap includes User Insights, UserTesting, ReportBugz, Buglog, Ybug, UserFace, UserVoice, Feedback Monkey, Toybox and Userback.
Some top alternatives to TestRail includes Jira, ReQtest, Zoho BugTracker, Bug-Track.com, TestCaseLab, Qase, Kualitee, QuAck, Crash Catch and QA touch.