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User.com vs Omnisend vs Outgrow vs ActiveCampaign Comparison

Last updated:

User.com

4.3(170,330 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

User.com is a fast, powerful, and easy to use software that will help you connect with your prospective customers and increase your online sales. It's created to bring simplicity to marketing automation tools.

Omnisend

4.3(1,840 reviews)

Starting at $16 /Month

  • Freelancers / Consultants
  • Large Enterprises

Omnisend is the leading marketing automation software, helps companies in launching and managing email marketing campaigns. It allows users to create personalized emails, automate their follow up processes, track their m…

Outgrow

4.7(567 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Outgrow is a powerful marketing automation suite that helps you grow your business with marketing and sales software integrations, lead scoring for sales, and personalization capabilities. It is an easy-to-use, powerful…

ActiveCampaign

4.5(12,031 reviews)

Starting at $29 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

ActiveCampaign is the most powerful marketing automation tool designed to help you nail your next digital campaign. From nurture campaigns that convert new subscribers into long-term customers, to smart lead scoring that…

User.com vs Omnisend vs Outgrow vs ActiveCampaign — at a glance

FeatureUser.comOmnisendOutgrowActiveCampaign
Rating4.3 / 54.3 / 54.7 / 54.5 / 5
Reviews170,3301,84056712,031
Starting priceContact for pricing$16 /MonthContact for pricing$29 /User/Month
Free trial No No Yes Yes
Free version No No No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryMarketing Automation SoftwareMarketing Automation SoftwareMarketing Automation SoftwareMarketing Automation Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Online24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsGDPRSOC 2, GDPRGDPRSOC 2, HIPAA, GDPR
Data residencyUSGlobalGlobalGlobal

Key differences between User.com and Omnisend

  • Pricing: Omnisend starts at $16 /Month. User.com pricing is not publicly listed.
  • Target audience: User.com is built for Large Enterprises and Medium Business, while Omnisend targets Freelancers / Consultants and Large Enterprises.
  • Deployment: User.com supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Omnisend supports SaaS/Web/Cloud.

Compare User.com vs Omnisend vs Outgrow vs ActiveCampaign — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Marketing Automation Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

User.com - Marketing Automation Software
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Omnisend - Marketing Automation Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

User.com

Best for medium businesses needing an all-in-one marketing automation platform.

Choose if
  • You want a unified platform combining marketing, sales, and support tools.
  • Your team values an intuitive drag-and-drop interface for easy workflow creation.
  • You need seamless automation to boost productivity and customer engagement.
Consider alternatives if
  • Your team lacks technical skills required for some advanced features.
  • You require high email deliverability and advanced email features in lower-tier plans.

Omnisend

Best for e-commerce email, SMS, and push marketing automation.

Choose if
  • You run a small to medium e-commerce business needing integrated email and SMS campaigns.
  • You want an intuitive, beginner-friendly platform with strong customer support.
  • You require seamless integration with Shopify, WooCommerce, and similar platforms.
Consider alternatives if
  • You need advanced mobile design customization for highly tailored mobile experiences.
  • Your business demands extensive industry-specific features or complex API integrations.

Outgrow

Best for creating interactive lead generation content with easy marketing automation.

Choose if
  • You need to build quizzes, calculators, or surveys without coding skills.
  • Your focus is on lead generation and customer engagement campaigns.
  • You want a user-friendly platform with versatile customizable templates.
Consider alternatives if
  • Your company requires extensive third-party app integrations and marketplace options.
  • You need complex, enterprise-level automation workflows beyond simple streamlined setups.

ActiveCampaign

Best for SMBs needing powerful, flexible marketing automation with integrated CRM.

Choose if
  • You want robust automation workflows with a visual builder for complex campaigns.
  • You need strong segmentation and targeting for personalized marketing efforts.
  • You value responsive, knowledgeable customer support to help navigate the platform.
Consider alternatives if
  • You require highly advanced, flexible email design customization beyond platform limits.
  • You prefer very simple, minimal automation tools with little to no learning curve.

User.com: Best for medium businesses needing an all-in-one marketing automation platform. Omnisend: Best for e-commerce email, SMS, and push marketing automation.

Description

User.com is a fast, powerful, and easy to use software that will help you connect with your prospective customers and increase your online sales. It's created to bring simplicity to ... Read More about User.com

Omnisend is the leading marketing automation software, helps companies in launching and managing email marketing campaigns. It allows users to create personalized emails, automate their ... Read More about Omnisend

Outgrow is a powerful marketing automation suite that helps you grow your business with marketing and sales software integrations, lead scoring for sales, and personalization capabilities. ... Read More about Outgrow

ActiveCampaign is the most powerful marketing automation tool designed to help you nail your next digital campaign. From nurture campaigns that convert new subscribers into long-term ... Read More about ActiveCampaign

Entry Level Pricing

  • Not Available
  • Starts from $16
  • Not Available
  • Starts from $29

Free Trial Availability

  • No free trial
  • No free trial
  • Free Trial available

Spotsaas Score

What's this? ↗

9.0/10

9.2/10

9.0/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

50-500 employeesMedium Business
Small BusinessMedium Business
Small BusinessMedium Business
10-500 employeesSmall to medium businesses
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

User.com

  • Seamless Automation: With User.com, you can effortlessly automate your marketing and communication processes, ensuring no lead goes unnoticed. Imagine saving countless hours while maintaining meaningful engagement with your audience.
  • Personalized Customer Experience: This platform allows us to tailor interactions based on user behavior and preferences. By utilizing advanced segmentation, managers can create personalized campaigns that resonate more deeply with customers, ultimately driving loyalty.
  • All-in-One Solution: User.com consolidates tools like chat, email, and CRM into one intuitive platform. Administrators will appreciate the streamlined workflow, reducing the need for multiple subscriptions and simplifying training for teams.

Outgrow

No key benefits available yet.

ActiveCampaign

  • Seamless Automation: ActiveCampaign empowers your marketing team to create highly personalized customer experiences through robust automation workflows. Imagine setting up a campaign that runs itself, engaging customers at the right moments without manual intervention.
  • Advanced CRM Functionality: With its integrated CRM, ActiveCampaign helps you manage customer relationships efficiently. You'll gain insights into your sales pipeline and customer interactions, allowing you to make informed decisions that drive growth.
  • Segmentation and Targeting: This platform enables precise audience segmentation, making it easier for you to tailor messages based on user behavior and preferences. By doing so, you can significantly increase engagement rates and conversions.
Best fit

Best fit

User.com

  • 50 to 500 employees
  • Martech, Revtech, SaaS, Sales Automation, and Consulting
  • roles like Marketing Managers, Sales Managers, Customer Success Managers, and CRM Administrators

Omnisend

No best-fit guidance available yet.

Outgrow

No best-fit guidance available yet.

ActiveCampaign

  • 10 to 500 employees
  • Martech, SaaS, E-commerce, Consulting, and Nonprofits
  • Marketing Managers, Sales Managers, Customer Success Representatives, and CRM Administrators
Watchouts

Reasons buyers look elsewhere

User.com

  • Users may seek alternatives to User.com due to budget constraints, as some businesses find the pricing structure challenging for their financial plans, prompting them to explore more cost-effective options.
  • Companies with specific needs might look for alternatives if User.com lacks certain features or integrations that are crucial for their unique marketing strategies or customer engagement processes.
  • Businesses experiencing rapid growth may require scalability that User.com does not adequately provide, leading them to search for platforms that can better accommodate increasing demands and user volumes.

Omnisend

No alternatives guidance available yet.

Outgrow

No alternatives guidance available yet.

ActiveCampaign

  • Users may seek alternatives due to budget constraints, as ActiveCampaign can be relatively expensive for small businesses or startups looking for cost-effective marketing automation solutions.
  • Some users might find the learning curve steep, prompting them to explore more intuitive platforms that offer user-friendly interfaces and easier onboarding processes.
  • Businesses with specific needs, such as e-commerce integration or advanced CRM features, may look for alternatives that provide tailored functionalities better suited to their unique operational requirements.

Software Demo

Demo

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do User.com, Omnisend, Outgrow and ActiveCampaign Compare on Features?

Total Features

36 Features

9 Features

19 Features

30 Features

Unique Features

No unique features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare User.com, Omnisend, Outgrow and ActiveCampaign on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

          Starting From

          • Not Available
          • $16
          • Not Available
          • $29

          Pricing Plans

          • Not Available
          • Not Available
          • Not Available
          • Not Available

          Pricing Page

          Pricing information not available

          Omnisend pricing
          Outgrow pricingActiveCampaign pricing

          Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
          • Available
          • Available
          Get help choosing
          Get help choosing

          Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          ✓ Yes

          HIPAA

          ✗ No
          ✗ No

          GDPR

          ✓ Yes
          ✓ Yes

          ISO 27001

          Single Sign-On (SSO)

          ✓ Yes

          Multi-Factor Auth (MFA)

          ✓ Yes

          Data Encryption

          ✓ Yes
          ✓ Yes

          Audit Logs

          Data Residency

          🇺🇸 US
          🌐 Global

          User.com vs Omnisend vs Outgrow User Reviews & Rating Comparison

          User Ratings

          Rating Distribution

          28

          7

          1

          2

          0

          507

          106

          7

          3

          1

          351

          18

          5

          2

          2

          1535

          287

          32

          12

          21

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Overall positive sentiment highlights User.com as a powerful, easy-to-use all-in-one marketing automation platform with some concerns about technical complexity and performance.

          What buyers like

          • Ease of use
          • Automation capabilities
          • All-in-one platform

          Common complaints

          • Technical bugs and performance issues
          • Steep learning curve for advanced features

          Buyer sentiment

          Overall positive sentiment highlights ease of use, excellent customer support, and strong e-commerce integrations, with some concerns about mobile design limitations and complexity for beginners.

          What buyers like

          • Ease of use
          • Customer support
          • E-commerce platform integration

          Common complaints

          • Mobile design limitations
          • Complexity for beginners

          Buyer sentiment

          Users generally praise Outgrow for its ease of use, customization options, and strong lead generation features, though some note limitations in integrations and advanced feature complexity.

          What buyers like

          • Ease of use
          • Customizable templates
          • Customer support

          Common complaints

          • Limited integrations
          • Feature restrictions in trial

          Buyer sentiment

          Overall, buyers appreciate ActiveCampaign for its powerful automation, excellent support, and user-friendly interface, though some find the learning curve and email design limitations challenging.

          What buyers like

          • Ease of use
          • Customer support
          • Automation capabilities

          Common complaints

          • Learning curve
          • Email design limitations

          Pros and Cons

          • Comprehensive all-in-one platform combining marketing, sales, and support tools

          • Seamless automation that improves productivity and engagement

          • Intuitive drag-and-drop interface simplifying workflow creation

          • Some advanced features require coding skills, increasing learning curve

          • Reports of system bugs, slow loading, and occasional crashes under high usage

          • Exceptional customer support with responsiveness and friendliness

          • Intuitive, beginner-friendly user interface with modern design

          • Seamless integration with popular e-commerce platforms like Shopify and WooCommerce

          • Limited mobile-friendly design options affecting mobile user experience

          • Feature set and customization can overwhelm absolute beginners without onboarding

          • Highly intuitive and user-friendly interface for quiz and calculator creation

          • Versatile with a wide range of customizable templates

          • Responsive and supportive customer service with 24/7 availability

          • Trial feature access can be misleading, requiring upgrades for full functionality

          • Learning curve for advanced features like nested functions and complex variables

          • Exceptional customer support with responsive and knowledgeable assistance

          • User-friendly platform with intuitive tools accessible to beginners

          • Robust automation capabilities including a visual workflow builder

          • Steep learning curve requiring time to master features

          • Automation workflows can feel overwhelming without training

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          Carrefour

          Carrefour

          Qconcursos

          Qconcursos

          educations.com

          educations.com

          Amundsen

          Amundsen

          SM Global Shop

          SM Global Shop

          B-Wear

          B-Wear

          Github

          Github

          Codepen

          Codepen

          VOD

          VOD

          Platinum Skin Care

          Platinum Skin Care

          MOM

          MOM

          Heather Read Photography

          Heather Read Photography

          Media and Screenshots

          Screenshots

          User Tracking

          7 Screenshots

          No screenshots available.

          Videos

          video-0

          2 Videos

          video-0

          2 Videos

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          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, User.com or Omnisend?
          User.com and Omnisend are closely matched with equal user ratings of 4.3. The right choice depends on your team size, budget, and specific Marketing Automation Software needs.
          Do User.com and Omnisend offer a free trial?
          Neither User.com nor Omnisend currently lists a free trial.
          What is the starting price of User.com vs Omnisend?
          User.com starts at Contact for pricing. Omnisend starts at $16 /Month.
          What are the top alternatives to User.com?
          Top alternatives to User.com include Outgrow, ActiveCampaign, CleverTap, Moosend, Omnisend.
          What are the top alternatives to Omnisend?
          Top alternatives to Omnisend include Outgrow, ActiveCampaign, CleverTap, Moosend, Drip.

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