Usabilla vs RateMyService Comparison
Usabilla
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Usabilla is a cloud-based enterprise feedback management solution that helps you to optimize your digital channels with customer feedback. With just the click of a button, your users can share their thoughts and ideas ab…
RateMyService
Starting at $9 /Month
- Free Trial
- Large Enterprises
- Medium Business
Introducing RateMyService – the perfect solution for measuring customer satisfaction. Our user-friendly platform allows you to easily embed surveys into emails with just one click. It's as simple as copy and paste! And w…
Usabilla leads on user satisfaction with a 3.8-star rating across 10 reviews.
Usabilla vs RateMyService — at a glance
| Feature | Usabilla | RateMyService |
|---|---|---|
| Rating | 3.8 / 5 | — |
| Reviews | 10 | — |
| Starting price | Contact for pricing | $9 /Month |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Experience Management Software | Experience Management Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | — |
| Support modes | Online | Online |
| Certifications | GDPR | — |
| Data residency | Global | US |
Key differences between Usabilla and RateMyService
- Pricing: RateMyService starts at $9 /Month. Usabilla pricing is not publicly listed.
- Free trial: RateMyService offers a free trial; Usabilla does not.
- Deployment: Usabilla supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; RateMyService supports SaaS/Web/Cloud.
Usabilla vs RateMyService — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Experience Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for enterprise teams collecting targeted website user feedback.
- You need seamless integration of a customizable feedback button on your website.
- Your focus is on gathering user comments tied to specific website elements.
- You represent a mid-sized to large company aiming to optimize digital channels.
- You are a small business with a limited budget seeking low-cost solutions.
- You require advanced analytics and detailed reporting out-of-the-box without customization.
Large Enterprises, Medium Business, Small Business
Usabilla typically suits Large Enterprises and Medium Business. RateMyService tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Usabilla is a cloud-based enterprise feedback management solution that helps you to optimize your digital channels with customer feedback. With just the click of a button, your users can ... Read More about Usabilla | Introducing RateMyService – the perfect solution for measuring customer satisfaction. Our user-friendly platform allows you to easily embed surveys into emails with just one click. It's as ... Read More about RateMyService |
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Entry Level Pricing |
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Free Trial Availability |
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User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 51-500 employees500+ employees | — |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Usabilla and RateMyService Compare on Features?
Total Features | 7 Features | 0 Features |
|---|---|---|
Unique Features | No unique features | No features |
Get Quote | Get Quote |
Compare Usabilla and RateMyService on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
|---|---|---|
GDPR | ✓ Yes | — |
Data Residency | 🌐 Global | 🇺🇸 US |
Usabilla User Reviews & Rating Comparison
User Ratings | 3.8 (based on 10 reviews) | No reviews available for the product |
|---|---|---|
Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyers appreciate the ease of embedding feedback tools but note limited transparency and feature depth. What buyers like
Common complaints
| No expert review available for this product |
Pros and Cons |
| No pros or cons available for this product |
List of Customers
Customers |  Bandwidth  Lufthansa  KLM |  Cisco  Heineken  |
|---|
Media and Screenshots
Screenshots |  3 Screenshots |  5 Screenshots |
|---|---|---|
Videos |  2 Videos |  2 Videos |
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Related Blogs and Articles for Experience Management Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Usabilla or RateMyService?
- Usabilla edges out the other on user ratings (3.8 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Usabilla and RateMyService offer a free trial?
- RateMyService offers a free trial. Usabilla does not.
- What is the starting price of Usabilla vs RateMyService?
- Usabilla starts at Contact for pricing. RateMyService starts at $9 /Month.
- What are the top alternatives to Usabilla?
- Top alternatives to Usabilla include UserFace, Qualified, GetFeedy, feedback.farm, Workvivo.
- What are the top alternatives to RateMyService?
- Top alternatives to RateMyService include Blue, EasySend, Experience.com, WovVXM, The Experience Manager.