NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Usabilla vs Open Feedback Comparison

Last updated:

Usabilla

3.8(10 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Usabilla is a cloud-based enterprise feedback management solution that helps you to optimize your digital channels with customer feedback. With just the click of a button, your users can share their thoughts and ideas ab…

Open Feedback

Starting at Contact for pricing

  • Individuals
  • Medium Business

Open Feedback makes it easy for businesses of all sizes to collect feedback in just minutes. With this innovative software, creating events can be done in a single click, and talks and speakers can be added quickly and m…

Usabilla leads on user satisfaction with a 3.8-star rating across 10 reviews.

Usabilla vs Open Feedback — at a glance

FeatureUsabillaOpen Feedback
Rating3.8 / 5
Reviews10
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium BusinessIndividuals, Medium Business, Small Business
CategoryExperience Management SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnlineOnline
CertificationsGDPR
Data residencyGlobalUS

Key differences between Usabilla and Open Feedback

  • Target audience: Usabilla is built for Large Enterprises and Medium Business, while Open Feedback targets Individuals and Medium Business.
  • Deployment: Usabilla supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Open Feedback supports SaaS/Web/Cloud.

Usabilla vs Open Feedback — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Experience Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Usabilla - New SaaS Software
Talk to an expert
Talk to an expert
Open Feedback - New SaaS Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Usabilla

Best for enterprise teams collecting targeted website user feedback.

Choose if
  • You need seamless integration of a customizable feedback button on your website.
  • Your focus is on gathering user comments tied to specific website elements.
  • You represent a mid-sized to large company aiming to optimize digital channels.
Consider alternatives if
  • You are a small business with a limited budget seeking low-cost solutions.
  • You require advanced analytics and detailed reporting out-of-the-box without customization.

Open Feedback

Best for

Individuals, Medium Business, Small Business

Usabilla typically suits Large Enterprises and Medium Business. Open Feedback tends to fit Individuals and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Usabilla is a cloud-based enterprise feedback management solution that helps you to optimize your digital channels with customer feedback. With just the click of a button, your users can ... Read More about Usabilla

Open Feedback makes it easy for businesses of all sizes to collect feedback in just minutes. With this innovative software, creating events can be done in a single click, and talks and ... Read More about Open Feedback

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

3.8

(10)

Best Company Size

51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Open Feedback has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Usabilla and Open Feedback Compare on Features?

Total Features

7 Features

5 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Usabilla and Open Feedback on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Usabilla pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Usabilla User Reviews & Rating Comparison

      User Ratings

      3.8

      (based on 10 reviews)

      No reviews available for the product

      Rating Distribution

      0

      0

      0

      0

      0

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyers appreciate the ease of embedding feedback tools but note limited transparency and feature depth.

      What buyers like

      • Ease of website integration
      • User-friendly feedback submission
      • Enterprise scalability

      Common complaints

      • Lack of pricing transparency
      • Limited detailed user feedback

      No expert review available for this product

      Pros and Cons

      • Easy integration of feedback button into websites

      • Enables users to comment on specific parts of a website

      • Cloud-based solution suitable for enterprise scale

      • Pricing is not publicly available, requiring sales contact

      • Limited publicly available user reviews and detailed feature info

      No pros or cons available for this product

      List of Customers

      Customers

      Bandwidth

      Bandwidth

      Lufthansa

      Lufthansa

      KLM

      KLM

      No Customers information available.

      Media and Screenshots

      Screenshots

      Details

      3 Screenshots

      No screenshots available.

      Videos

      video-0

      2 Videos

      No videos available.

      Top Alternatives to Usabilla and Open Feedback in 2026

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Compare similar software options

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Usabilla or Open Feedback?
      Usabilla edges out the other on user ratings (3.8 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Usabilla and Open Feedback offer a free trial?
      Neither Usabilla nor Open Feedback currently lists a free trial.
      What is the starting price of Usabilla vs Open Feedback?
      Usabilla starts at Contact for pricing. Open Feedback starts at Contact for pricing.
      What are the top alternatives to Usabilla?
      Top alternatives to Usabilla include UserFace, Qualified, GetFeedy, feedback.farm, Workvivo.
      What are the top alternatives to Open Feedback?
      Top alternatives to Open Feedback include Evaluate, Meeturvey, Qualified, GetFeedy, Workvivo.

      Grow your pipeline with buyers who are already looking for you

      254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.