Usabilla vs Frill Comparison
Usabilla
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Usabilla is a cloud-based enterprise feedback management solution that helps you to optimize your digital channels with customer feedback. With just the click of a button, your users can share their thoughts and ideas ab…
Frill
Starting at $23 /Month
- Free Trial
- Large Enterprises
- Medium Business
Frill software empowers companies to capture and respond to customer feedback quickly. With their tools, you can gain insights on customer demands, opinions, and needs. Product Managers can utilize votes and comments to…
Usabilla leads on user satisfaction with a 3.8-star rating across 10 reviews.
Usabilla vs Frill — at a glance
| Feature | Usabilla | Frill |
|---|---|---|
| Rating | 3.8 / 5 | — |
| Reviews | 10 | — |
| Starting price | Contact for pricing | $23 /Month |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Experience Management Software | Survey/ User Feedback Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | — |
| Support modes | Online | Online |
| Certifications | GDPR | — |
| Data residency | Global | US |
Key differences between Usabilla and Frill
- Pricing: Frill starts at $23 /Month. Usabilla pricing is not publicly listed.
- Free trial: Frill offers a free trial; Usabilla does not.
- Deployment: Usabilla supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Frill supports SaaS/Web/Cloud.
Usabilla vs Frill — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Experience Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best for enterprise teams collecting targeted website user feedback.
- You need seamless integration of a customizable feedback button on your website.
- Your focus is on gathering user comments tied to specific website elements.
- You represent a mid-sized to large company aiming to optimize digital channels.
- You are a small business with a limited budget seeking low-cost solutions.
- You require advanced analytics and detailed reporting out-of-the-box without customization.
Large Enterprises, Medium Business, Small Business
Usabilla typically suits Large Enterprises and Medium Business. Frill tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Usabilla is a cloud-based enterprise feedback management solution that helps you to optimize your digital channels with customer feedback. With just the click of a button, your users can ... Read More about Usabilla | Frill software empowers companies to capture and respond to customer feedback quickly. With their tools, you can gain insights on customer demands, opinions, and needs. Product Managers can ... Read More about Frill |
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Entry Level Pricing |
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Free Trial Availability |
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User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 51-500 employees500+ employees | — |
Get pricing help | Get pricing help |
Software Demo
Demo |  Frill has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Usabilla and Frill Compare on Features?
Total Features | 7 Features | 6 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Usabilla and Frill on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Other Details
Organization Types supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
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GDPR | ✓ Yes | — |
Data Residency | 🌐 Global | 🇺🇸 US |
Usabilla User Reviews & Rating Comparison
User Ratings | 3.8 (based on 10 reviews) | No reviews available for the product |
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyers appreciate the ease of embedding feedback tools but note limited transparency and feature depth. What buyers like
Common complaints
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Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Bandwidth  Lufthansa  KLM | No Customers information available. |
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Media and Screenshots
Screenshots |  3 Screenshots |  3 Screenshots |
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Videos |  2 Videos | No videos available. |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Usabilla or Frill?
- Usabilla edges out the other on user ratings (3.8 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Usabilla and Frill offer a free trial?
- Frill offers a free trial. Usabilla does not.
- What is the starting price of Usabilla vs Frill?
- Usabilla starts at Contact for pricing. Frill starts at $23 /Month.
- What are the top alternatives to Usabilla?
- Top alternatives to Usabilla include UserFace, Qualified, GetFeedy, feedback.farm, Workvivo.
- What are the top alternatives to Frill?
- Top alternatives to Frill include Backlogs, Qualified, Rapidr, GetFeedy, Workvivo.