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UrbanPiper vs ShopKeep Comparison

Last updated:

UrbanPiper

4.5(81 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

UrbanPiper is a comprehensive solution for managing restaurant businesses online. With its advanced APIs and user-friendly dashboards, businesses can easily integrate third-party channels like Swiggy, UberEats, Dunzo, an…

ShopKeep

3.1(135 reviews)

Starting at Contact for pricing

  • Free Trial
  • Medium Business
  • Small Business

ShopKeep is an easy-to-use, cloud-based iPad POS software. It's powerful enough for big businesses and light enough for small ones. There's rich reporting, customer analytics and integration with all the products you use…

UrbanPiper leads on user satisfaction with a 4.5-star rating across 81 reviews.

UrbanPiper vs ShopKeep — at a glance

FeatureUrbanPiperShopKeep
Rating4.5 / 53.1 / 5
Reviews81135
Starting priceContact for pricingContact for pricing
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessMedium Business, Small Business
CategoryPOS SoftwareRetail Software
PlatformsSaaS/Web/Cloud, Mobile - AndroidSaaS/Web/Cloud, Mobile - iOS
APIAvailable
Support modesOnline24/7 (Live rep), Business Hours, Online
Certifications
Data residencyGlobalGlobal

Key differences between UrbanPiper and ShopKeep

  • Free trial: ShopKeep offers a free trial; UrbanPiper does not.
  • Target audience: UrbanPiper is built for Large Enterprises and Medium Business, while ShopKeep targets Medium Business and Small Business.
  • User satisfaction: UrbanPiper scores higher with a 4.5-star average.
  • Deployment: UrbanPiper supports SaaS/Web/Cloud, Mobile - Android; ShopKeep supports SaaS/Web/Cloud, Mobile - iOS.

UrbanPiper vs ShopKeep — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most POS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

UrbanPiper - POS Software
Talk to an expert
Talk to an expert
ShopKeep - Retail Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

UrbanPiper

Best for

Large Enterprises, Medium Business, Small Business

ShopKeep

Best for small to mid-sized retail and hospitality businesses needing easy iPad POS.

Choose if
  • You want a simple, cloud-based iPad POS that works right out of the box.
  • Your business is a retail shop, restaurant, or salon with up to 200 employees.
  • You need quick setup with reliable performance and useful business analytics.
Consider alternatives if
  • You are a large enterprise requiring complex POS customizations and hardware integrations.
  • You need consistently responsive customer service and guaranteed hardware compatibility.

UrbanPiper typically suits Large Enterprises and Medium Business. ShopKeep tends to fit Medium Business and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

UrbanPiper is a comprehensive solution for managing restaurant businesses online. With its advanced APIs and user-friendly dashboards, businesses can easily integrate third-party channels ... Read More about UrbanPiper

ShopKeep is an easy-to-use, cloud-based iPad POS software. It's powerful enough for big businesses and light enough for small ones. There's rich reporting, customer analytics and ... Read More about ShopKeep

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

8.7/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.5

(81)

Best Company Size

1-50 employees51-200 employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

UrbanPiper has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do UrbanPiper and ShopKeep Compare on Features?

Total Features

10 Features

24 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare UrbanPiper and ShopKeep on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No

      Data Residency

      🌐 Global
      🌐 Global

      UrbanPiper User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      1

      0

      0

      0

      0

      77

      17

      8

      6

      79

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 1 reviews, with consistently positive feedback.

      What buyers like

      • Comprehensive online management
      • Third-party integration
      • Real-time data analysis

      Common complaints

      • May require technical setup
      • Limited to restaurant businesses
      • Integration complexity

      Buyer sentiment

      Users generally appreciate the ease of use and business insights but express frustration with inconsistent support and hardware issues.

      What buyers like

      • Ease of use
      • Business analytics
      • Customer support availability

      Common complaints

      • Customer service inconsistency
      • Hardware compatibility problems

      Pros and Cons

      • Strong integration with delivery platforms

      • Real-time analytics for informed decisions

      • User-friendly interface for easy navigation

      • Technical setup may be required

      • Limited to the restaurant industry

      • User-friendly interface providing valuable business insights

      • Easy setup and integration with online stores

      • Reliable system performance supporting small business growth

      • Inconsistent customer service quality causing delays

      • Hardware compatibility issues with printers and scanners

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      UrbanPiper screenshot

      4 Screenshots

      screenshots

      5 Screenshots

      Videos

      No videos available.

      video-0

      3 Videos

      Top Alternatives to UrbanPiper and ShopKeep in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, UrbanPiper or ShopKeep?
      UrbanPiper edges out the other on user ratings (4.5 vs 3.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do UrbanPiper and ShopKeep offer a free trial?
      ShopKeep offers a free trial. UrbanPiper does not.
      What is the starting price of UrbanPiper vs ShopKeep?
      UrbanPiper starts at Contact for pricing. ShopKeep starts at Contact for pricing.
      What are the top alternatives to UrbanPiper?
      Top alternatives to UrbanPiper include SumUp, Square Point of Sale, ShopKeep, Lightspeed Retail, eZee Optimus.
      What are the top alternatives to ShopKeep?
      Top alternatives to ShopKeep include SpotOn, LivePOS, Lightspeed eCom, Square Point of Sale, LightSpeed Restaurant.

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