Upzelo vs Countly Comparison
Upzelo
Starting at $179.90 /Month
- Free Trial
- Large Enterprises
- Medium Business
Upzelo is a powerful subscription retention software designed to help businesses reduce customer churn by up to 40%. With its dynamic cancellation flows, users can create personalized surveys to better understand why sub…
Countly
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
Countly is a open source mobile analytics software. Its features are analytical, operational, reporting and development integrated into one platform. Countly provides actionable insights to drive business decisions effec…
Countly leads on user satisfaction with a 4.0-star rating across 22 reviews.
SpotSaaS Analysis
UpzeloCountly
The core difference between Upzelo and Countly lies in their focus: Upzelo specializes in reducing churn for subscription businesses through personalized retention strategies, while Countly offers an open-source platform for real-time mobile analytics and customization. Upzelo is ideal for small to medium-sized subscription businesses, whereas Countly caters to medium to large enterprises across various sectors needing in-depth app insights.
- Best for subscription businesses - Aims to reduce churn by up to 40% - Offers dynamic cancellation flows - Provides personalized insights on customer departures - Suitable for small to medium business sizes - Priced at $179.90
- Open-source mobile analytics platform - Ideal for real-time app insights - Offers deep customization options - Designed for medium to large enterprises - Targets product managers and data analysts - Price not listed
Upzelo vs Countly — at a glance
| Feature | Upzelo | Countly |
|---|---|---|
| Rating | — | 4.0 / 5 |
| Reviews | — | 22 |
| Starting price | $179.90 /Month | Contact for pricing |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Mobile Analytics Software | Mobile Analytics Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | Available |
| Support modes | 24/7 (Live rep), Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | — | SOC 2, GDPR |
| Data residency | US | Global |
Key differences between Upzelo and Countly
- Pricing: Upzelo starts at $179.90 /Month. Countly pricing is not publicly listed.
- Deployment: Upzelo supports SaaS/Web/Cloud; Countly supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Upzelo vs Countly — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Mobile Analytics Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for subscription businesses aiming to reduce churn with personalized retention flows.
- You run a subscription-based business seeking to lower customer churn by up to 40%.
- You need dynamic cancellation flows to gather personalized insights on why customers leave.
- You want to test and customize retention offers and build targeted audience segments.
- Your business does not operate on a subscription model or focus on retention.
- You require transparent pricing and extensive user reviews before committing.
Open-source mobile analytics platform ideal for real-time app insights and customization.
- You need real-time analytics to drive quick data-driven decisions in mobile apps.
- Your team requires deep customization via open-source client and server code access.
- You want an integrated platform combining analytics, operational, reporting, and development tools.
- Your organization relies heavily on Android platform support and extensive documentation.
- You are a small team or startup needing lightweight analytics with low server resource use.
Upzelo: Best for subscription businesses aiming to reduce churn with personalized retention flows. Countly: Open-source mobile analytics platform ideal for real-time app insights and customization.
Description | Upzelo is a powerful subscription retention software designed to help businesses reduce customer churn by up to 40%. With its dynamic cancellation flows, users can create personalized ... Read More about Upzelo | Countly is a open source mobile analytics software. Its features are analytical, operational, reporting and development integrated into one platform. Countly provides actionable insights to ... Read More about Countly |
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Entry Level Pricing |
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Free Trial Availability | ||
Spotsaas ScoreWhat's this? ↗ | 7.6/10 | 8.9/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | 50-500 employeesMedium to Large Enterprises |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
No key benefits available yet.
- Comprehensive Analytics: Countly offers a robust suite of analytics tools that empower managers to track user behavior across web and mobile platforms. You’ll gain invaluable insights into customer engagement, allowing you to make data-driven decisions.
- Real-Time Data: With Countly, you can access real-time data that keeps your team informed and agile. This feature enables administrators to respond swiftly to trends and issues, enhancing your ability to optimize user experiences.
- User Segmentation: The platform’s advanced user segmentation capabilities allow you to tailor marketing strategies effectively. By understanding different user groups, you can create personalized campaigns that resonate with your audience, driving higher conversion rates.
Best fit
Reasons buyers look elsewhere
No alternatives guidance available yet.
- Users may seek alternatives to Countly due to its pricing structure, especially for small businesses or startups that require cost-effective analytics solutions without compromising on essential features and functionality.
- Some organizations might find Countly's user interface less intuitive, prompting them to explore platforms with a more user-friendly design that enhances the overall analytics experience for team members.
- Data privacy concerns could lead users to consider alternatives that offer enhanced security features or comply more rigorously with specific regulatory standards relevant to their industry or region.
Software Demo
Demo |  Upzelo has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Upzelo and Countly Compare on Features?
Total Features | 5 Features | 21 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Upzelo and Countly on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
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HIPAA | — | ✗ No |
GDPR | — | ✓ Yes |
ISO 27001 | — | ✗ No |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🌐 Global |
Upzelo User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment No user ratings or reviews available to assess buyer sentiment. What buyers like
Common complaints
| Buyer sentiment Users appreciate Countly’s comprehensive real-time analytics and open-source transparency but note limitations in free features and Android support. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots | No screenshots available. |  7 Screenshots |
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Videos | No videos available. |  4 Videos |
Top Alternatives to Upzelo and Countly in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Upzelo or Countly?
- Countly edges out the other on user ratings (4.0 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Upzelo and Countly offer a free trial?
- Yes, both Upzelo and Countly offer a free trial.
- What is the starting price of Upzelo vs Countly?
- Upzelo starts at $179.90 /Month. Countly starts at Contact for pricing.
- What are the top alternatives to Upzelo?
- Top alternatives to Upzelo include Churn Buster, CleverTap, ProsperStack, EasyCSM, RetentionEngine.
- What are the top alternatives to Countly?
- Top alternatives to Countly include PushAlert, Push.World, Adrack Web Push, Notificare, Adrenalead.