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Uptime vs Sorry Comparison

Last updated:

Uptime

4.8(124 reviews)

Starting at $15 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Uptime provides a comprehensive uptime and performance monitoring solution on the market. Customers rely on Uptime to monitor, log and alert them of potential problems with their websites, applications, and the third par…

Sorry

5.0(1 reviews)

Starting at $80.00 per month

  • Large Enterprises
  • Small Business

Apologies are a fact of life in the world of service management, but there's no need to constantly be playing catch-up. Introducing Sorry, a groundbreaking solution designed to keep you in the know about service status u…

Sorry leads on user satisfaction with a 5.0-star rating across 1 reviews.

Uptime vs Sorry — at a glance

FeatureUptimeSorry
Rating4.8 / 55.0 / 5
Reviews1241
Starting price$15 /Month$80.00 per month
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Small Business, Medium Business
CategoryWebsite Monitoring SoftwareIT Alerting Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSBrowser Based (Cloud)
APIAvailableAvailable
Support modesBusiness Hours, OnlineOnline
CertificationsSOC 2, GDPRSOC 2, GDPR
Data residencyUS

Key differences between Uptime and Sorry

  • Pricing: Uptime starts at $15 /Month, while Sorry starts at $80.00 per month.
  • Free trial: Uptime offers a free trial; Sorry does not.
  • User satisfaction: Sorry scores higher with a 5.0-star average.
  • Deployment: Uptime supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Sorry supports Browser Based (Cloud).

Uptime vs Sorry — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Website Monitoring Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Uptime - Website Monitoring Software
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Sorry
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Uptime vs Sorry: Biggest differences

Start here before you go deeper into features.

Uptime

Best for centralized website and application uptime monitoring with easy setup.

Choose if
  • You need a single dashboard to monitor websites, apps, databases, and servers.
  • Your team values straightforward setup and comprehensive monitoring features.
  • You want proactive Real User Monitoring to identify potential issues early.
Consider alternatives if
  • Your organization requires instant, real-time alert notifications without delays.
  • You need extensive API integrations and customizable workflows for automation.

Sorry

Best for streamlined real-time service status updates in medium-sized SaaS teams.

Choose if
  • You need simple, reliable communication of service status to customers and teams.
  • Your team values a tailored subscriber journey for precise status notifications.
  • You want a low-complexity setup with a user-friendly interface focused on customer experience.
Consider alternatives if
  • You require detailed IT incident management beyond basic status updates.
  • You need transparent pricing and extensive user reviews to validate your choice.

Uptime: Best for centralized website and application uptime monitoring with easy setup. Sorry: Best for streamlined real-time service status updates in medium-sized SaaS teams.

Description

Uptime provides a comprehensive uptime and performance monitoring solution on the market. Customers rely on Uptime to monitor, log and alert them of potential problems with their websites, ... Read More about Uptime

Apologies are a fact of life in the world of service management, but there's no need to constantly be playing catch-up. Introducing Sorry, a groundbreaking solution designed to keep you in ... Read More about Sorry

Entry Level Pricing

  • Starts from $15 , Billed Yearly
  • Starts from $80.00 , Billed Yearly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

9.2/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.76

(124)

Best Company Size

Small BusinessMedium Business
50 to 500 employeesMedium to large businesses
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Uptime

No key benefits available yet.

Sorry

  • Streamlined Workflow: Sorry simplifies team communication, letting managers focus on strategic decisions instead of handling misunderstandings. This saves time and improves overall productivity.
  • Accountability: With Sorry, team members can easily track their responsibilities and deadlines. As an administrator, you'll appreciate how this tool builds a culture of accountability, keeping everyone clear on expectations.
  • Real-Time Feedback: One of the key features of Sorry is its ability to provide real-time feedback. Executives will find that this encourages open communication, letting teams adjust quickly and stay aligned with company goals.
Best fit

Best fit

Uptime

No best-fit guidance available yet.

Sorry

  • 50 to 500 employees
  • Martech, SaaS, Consulting, and Sales Automation
  • Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
Watchouts

Reasons buyers look elsewhere

Uptime

No alternatives guidance available yet.

Sorry

  • Users may seek alternatives to Sorry when they require more advanced features, such as customizable templates or integration with other tools, enhancing their overall workflow efficiency and effectiveness.
  • Some individuals might find Sorry's pricing structure less competitive, prompting them to explore more budget-friendly options that still meet their essential needs without sacrificing quality.
  • Users could be looking for enhanced customer support or community engagement that alternatives may offer, ensuring they receive timely assistance and resources as they navigate their usage of the product.

Need a second opinion?

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

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  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do Uptime and Sorry Compare on Features?

Total Features

7 Features

4 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Uptime and Sorry on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $15 , Billed Yearly
      • $80.00 , Billed Yearly

      Pricing Plans

      • Basic

        • Checks included : 10

        • Transaction checks : 1

        • Real user monitoring checks : 1

        Show more +

      • Superior

        • Checks included : 60

        • Transaction checks : 4

        • Real user monitoring checks : 5

        Show more +

      • Business

        • Checks included : 100

        • Transaction checks : 7

        • Real user monitoring checks : 10

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      Uptime pricing
      Sorry pricing

      Uptime vs Sorry: Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Medium Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Small Business
      • Medium Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Installed - Windows
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Windows
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Uptime vs Sorry Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✗ No
      ✗ No

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US

      Uptime User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      114

      19

      1

      0

      0

      1

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyers generally praise Uptime for its comprehensive monitoring capabilities and ease of use, while noting some concerns about alert delays and pricing competitiveness.

      What buyers like

      • Ease of setup
      • Comprehensive monitoring features
      • Customer support quality

      Common complaints

      • Alert notification delays
      • Pricing value concerns

      Buyer sentiment

      Insufficient user reviews and ratings available to determine overall buyer sentiment.

      What buyers like

      • Streamlined communication
      • Accountability enhancement
      • Real-time feedback

      Common complaints

      • Lack of user feedback
      • Pricing opacity

      Pros and Cons

      • Centralized dashboard providing clear uptime, downtime, and response time metrics

      • Excellent customer support and customization options

      • Ease of setting up comprehensive monitoring including DNS, web server health, and TLS certificates

      • Potential delays in alert notifications affecting real-time response

      • Pricing plans may not be competitive or offer best value for some users

      • Simplifies communication within teams to save time and boost productivity

      • Enhances accountability by tracking responsibilities and deadlines

      • Facilitates real-time feedback for better alignment with company goals

      • Lack of detailed user ratings and reviews to validate effectiveness

      • No publicly available pricing information

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Uptime or Sorry? Tell buyers what actually differs.

      Uptime and Sorry Customers

      Customers

      No Customers information available.

      NHS

      NHS

      Pingdom

      Pingdom

      Postmark

      Postmark

      Media and Screenshots

      Screenshots

      screenshots

      10 Screenshots

      No screenshots available.

      Top Alternatives to Uptime and Sorry in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Uptime or Sorry?
      Sorry edges out the other on user ratings (5.0 vs 4.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Uptime and Sorry offer a free trial?
      Uptime offers a free trial. Sorry does not.
      What is the starting price of Uptime vs Sorry?
      Uptime starts at $15 /Month. Sorry starts at $80.00 per month.
      What are the top alternatives to Uptime?
      Top alternatives to Uptime include Uptime Robot, Super Monitoring, Dotcom Monitor, DevMonitor.io, UpTime.onl.
      What are the top alternatives to Sorry?
      Top alternatives to Sorry include Coralogix, Applogs, Logtail, observIQ Cloud, ISDOWN.