Trustpilot vs Hey,Listen! Comparison
Trustpilot
Starting at $200 /Month
- Large Enterprises
- Medium Business
Trustpilot is a software solution that allows organizations to connect with customers. Trustpilot uses social media data to help companies understand their reputation and identify opportunities to improve how they respon…
Hey,Listen!
Starting at $9 /Month
- Free Trial
- Freelancers / Consultants
- Medium Business
Hey, Listen! is a web-based reputation management software designed to protect customers from negative reviews, deal with negative rumors, monitor online comments about business, and push positive reviews to the top of G…
Hey,Listen! leads on user satisfaction with a 4.7-star rating across 2,513 reviews.
Trustpilot vs Hey,Listen! — at a glance
| Feature | Trustpilot | Hey,Listen! |
|---|---|---|
| Rating | 4.0 / 5 | 4.7 / 5 |
| Reviews | 79,567 | 2,513 |
| Starting price | $200 /Month | $9 /Month |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Medium Business, Small Business |
| Category | Reputation Management Software | Reputation Management Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | — | — |
| Support modes | Business Hours, Online | 24/7 (Live rep), Business Hours |
| Certifications | GDPR | — |
| Data residency | Global | US |
Key differences between Trustpilot and Hey,Listen!
- Pricing: Trustpilot starts at $200 /Month, while Hey,Listen! starts at $9 /Month.
- Free trial: Hey,Listen! offers a free trial; Trustpilot does not.
- Target audience: Trustpilot is built for Large Enterprises and Medium Business, while Hey,Listen! targets Freelancers / Consultants and Medium Business.
- User satisfaction: Hey,Listen! scores higher with a 4.7-star average.
- Deployment: Trustpilot supports SaaS/Web/Cloud; Hey,Listen! supports SaaS/Web/Cloud.
Trustpilot vs Hey,Listen! — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Reputation Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for e-commerce and marketing teams needing simple, trustworthy review management.
- You run an e-commerce business seeking authentic customer feedback integration.
- Your team values a user-friendly platform with fast, responsive customer service.
- You want a streamlined setup with a RESTful API for easy review display integration.
- You require highly customizable review workflows tailored to complex processes.
- You need advanced analytics and reporting beyond basic reputation insights.
Freelancers / Consultants, Medium Business, Small Business
Trustpilot typically suits Large Enterprises and Medium Business. Hey,Listen! tends to fit Freelancers / Consultants and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Trustpilot is a software solution that allows organizations to connect with customers. Trustpilot uses social media data to help companies understand their reputation and identify ... Read More about Trustpilot | Hey, Listen! is a web-based reputation management software designed to protect customers from negative reviews, deal with negative rumors, monitor online comments about business, and push ... Read More about Hey,Listen! |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.8/10 | 8.1/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessLarge Enterprises | — |
Get pricing help | Get pricing help |
Software Demo
Demo |  Hey,Listen! has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Trustpilot and Hey,Listen! Compare on Features?
Total Features | 7 Features | 7 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Trustpilot and Hey,Listen! on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
|---|---|---|
GDPR | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Data Residency | 🌐 Global | 🇺🇸 US |
Trustpilot User Reviews & Rating Comparison
User Ratings | 4.7 (based on 2513 reviews) | |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights ease of use, fast service, and trustworthy reviews, tempered by concerns over review credibility and limited customization. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 2513 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  4 Screenshots |  1 Screenshots |
|---|---|---|
Videos |  3 Videos | No videos available. |
Top Alternatives to Trustpilot and Hey,Listen! in 2026
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Trustpilot or Hey,Listen!?
- Hey,Listen! edges out the other on user ratings (4.7 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Trustpilot and Hey,Listen! offer a free trial?
- Hey,Listen! offers a free trial. Trustpilot does not.
- What is the starting price of Trustpilot vs Hey,Listen!?
- Trustpilot starts at $200 /Month. Hey,Listen! starts at $9 /Month.
- What are the top alternatives to Trustpilot?
- Top alternatives to Trustpilot include ReviewBuzz, Reputation.com, Critique, Review Tool, Shopper Approved.
- What are the top alternatives to Hey,Listen!?
- Top alternatives to Hey,Listen! include ReviewBuzz, Reputation.com, Trustpilot, Critique, Guestmeter.