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Trustpilot vs Endorsal Comparison

Last updated:

Trustpilot

4.0(79,567 reviews)

Starting at $200 /Month

  • Large Enterprises
  • Medium Business

Trustpilot is a software solution that allows organizations to connect with customers. Trustpilot uses social media data to help companies understand their reputation and identify opportunities to improve how they respon…

Endorsal

4.8(82 reviews)

Starting at $15 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Reputation Management Software that empowers you to respond anytime, anywhere to negative reviews. Access customer feedback and messages about any business from more than 100 review sites across the web. Endorsal's paten…

Endorsal leads on user satisfaction with a 4.8-star rating across 82 reviews.

Trustpilot vs Endorsal — at a glance

FeatureTrustpilotEndorsal
Rating4.0 / 54.8 / 5
Reviews79,56782
Starting price$200 /Month$15 /Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryReputation Management SoftwareReputation Management Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable
Support modesBusiness Hours, OnlineBusiness Hours
CertificationsGDPRGDPR
Data residencyGlobalUS

Key differences between Trustpilot and Endorsal

  • Pricing: Trustpilot starts at $200 /Month, while Endorsal starts at $15 /Month.
  • Free trial: Endorsal offers a free trial; Trustpilot does not.
  • User satisfaction: Endorsal scores higher with a 4.8-star average.
  • Deployment: Trustpilot supports SaaS/Web/Cloud; Endorsal supports SaaS/Web/Cloud.

Trustpilot vs Endorsal — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Reputation Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Trustpilot - Reputation Management Software
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Endorsal - Reputation Management Software
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Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Trustpilot

Best for e-commerce and marketing teams needing simple, trustworthy review management.

Choose if
  • You run an e-commerce business seeking authentic customer feedback integration.
  • Your team values a user-friendly platform with fast, responsive customer service.
  • You want a streamlined setup with a RESTful API for easy review display integration.
Consider alternatives if
  • You require highly customizable review workflows tailored to complex processes.
  • You need advanced analytics and reporting beyond basic reputation insights.

Endorsal

Best for small to mid-sized businesses needing automated, easy reputation management.

Choose if
  • You want to automate review collection to reduce manual effort.
  • You need a simple, intuitive interface for non-technical users.
  • You want to elegantly display aggregated reviews on your website with minimal hassle.
Consider alternatives if
  • Your enterprise requires extensive customization of review displays and tracking.
  • You need advanced technical integrations or highly detailed tracking capabilities.

Trustpilot: Best for e-commerce and marketing teams needing simple, trustworthy review management. Endorsal: Best for small to mid-sized businesses needing automated, easy reputation management.

Description

Trustpilot is a software solution that allows organizations to connect with customers. Trustpilot uses social media data to help companies understand their reputation and identify ... Read More about Trustpilot

Reputation Management Software that empowers you to respond anytime, anywhere to negative reviews. Access customer feedback and messages about any business from more than 100 review sites ... Read More about Endorsal

Entry Level Pricing

  • Starts from $200
  • Starts from $15 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.8/10

8.8/10

User Ratings

Based on verified Spotsaas reviews

4.8

(82)

Best Company Size

Small BusinessLarge Enterprises
1-50 employees51-500 employees
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Software Demo

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How do Trustpilot and Endorsal Compare on Features?

Total Features

7 Features

7 Features

Unique Features

No unique features

No unique features

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Compare Trustpilot and Endorsal on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $200
      • $15 , Billed Yearly

      Pricing Plans

      • Not Available

      Pricing Page

      Trustpilot pricing
      Endorsal pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Trustpilot User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      10126

      24

      0

      0

      0

      27

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights ease of use, fast service, and trustworthy reviews, tempered by concerns over review credibility and limited customization.

      What buyers like

      • Ease of use
      • Customer service responsiveness
      • Trustworthiness of reviews

      Common complaints

      • Extreme opinions affecting credibility
      • Limited customization options

      Buyer sentiment

      Overall, users express highly positive sentiment highlighting ease of use, automation, and effective review display features, with minor concerns about setup complexity and customization limits.

      What buyers like

      • Ease of use
      • Automation of review collection
      • Effective aggregation and display of reviews

      Common complaints

      • Setup complexity
      • Limited customization options

      Pros and Cons

      • User-friendly and easy to navigate platform

      • Fast and responsive customer service

      • Facilitates honest and trustworthy customer reviews

      • Platform can be flooded with extreme opinions affecting review credibility

      • Limited customization options

      • Automated review collection process reduces manual effort

      • The "Wall of Love" feature aggregates and displays reviews elegantly on websites

      • Intuitive and easy-to-use interface suitable for non-technical users

      • Initial setup can be complex and requires a learning curve for some users

      • Limited customization options for review displays and tracking codes

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      Trustpilot Demo - Review Dashboard

      4 Screenshots

      No screenshots available.

      Videos

      video-0

      3 Videos

      video-0

      1 Videos

      Top Alternatives to Trustpilot and Endorsal in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Trustpilot or Endorsal?
      Endorsal edges out the other on user ratings (4.8 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Trustpilot and Endorsal offer a free trial?
      Endorsal offers a free trial. Trustpilot does not.
      What is the starting price of Trustpilot vs Endorsal?
      Trustpilot starts at $200 /Month. Endorsal starts at $15 /Month.
      What are the top alternatives to Trustpilot?
      Top alternatives to Trustpilot include ReviewBuzz, Reputation.com, Critique, Review Tool, Shopper Approved.
      What are the top alternatives to Endorsal?
      Top alternatives to Endorsal include ReviewBuzz, Reputation.com, Trustpilot, Review Showcase, TrueReview.

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