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Trust vs Zelis Comparison

Last updated:

Trust

Starting at $7.00 per month

  • Free Trial
  • Large Enterprises
  • Small Business

Trust is a customer feedback platform that collects testimonials, star ratings, photos, and video reviews, then displays them with backlinks to reviewers' websites or social profiles. Businesses use it to build credibili…

Zelis

4.4(9 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Zelis crafts a sophisticated platform allowing health insurers, suppliers, and consumers to be more connected with payment-related matters. This comprehensive platform transforms the financial world for over 700 payers,…

Zelis leads on user satisfaction with a 4.4-star rating across 9 reviews.

Trust vs Zelis — at a glance

FeatureTrustZelis
Rating—4.4 / 5
Reviews—9
Starting price$7.00 per monthContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Small Business, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryInsurance Agency Management SoftwareInsurance Agency Management Software
PlatformsBrowser Based (Cloud)SaaS/Web/Cloud
API——
Support modesOnlineOnline
Certifications—HIPAA
Data residencyUSUS

Key differences between Trust and Zelis

  • Pricing: Trust starts at $7.00 per month. Zelis pricing is not publicly listed.
  • Free trial: Trust offers a free trial; Zelis does not.
  • Deployment: Trust supports Browser Based (Cloud); Zelis supports SaaS/Web/Cloud.

Trust vs Zelis — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Insurance Agency Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Trust
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Zelis - New SaaS Software
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Trust vs Zelis: Biggest differences

Start here before you go deeper into features.

Trust

Best for quickly collecting and showcasing authentic customer testimonials.

Choose if
  • You need a simple, low-complexity tool to gather genuine customer feedback.
  • You want to enhance marketing with testimonials that include client photos and backlinks.
  • Your team values quick setup to display real customer reviews within minutes.
Consider alternatives if
  • You require fully automated review generation or comprehensive review management features.
  • You need transparent pricing and detailed user feedback before committing.

Zelis

Best for large health insurers managing complex payment workflows.

Choose if
  • You are a medium or large health insurer, TPA, or self-insured employer needing integrated payment solutions.
  • Your claims management and payment operations teams require a comprehensive platform connecting payers, providers, and consumers.
  • You manage complex, enterprise-level insurance payment workflows involving multiple stakeholders.
Consider alternatives if
  • You are a small business without complex payment workflows or limited healthcare insurance involvement.
  • You need transparent pricing or a simpler, more user-friendly claims management tool.

Trust: Best for quickly collecting and showcasing authentic customer testimonials. Zelis: Best for large health insurers managing complex payment workflows.

Description

Trust is a customer feedback platform that collects testimonials, star ratings, photos, and video reviews, then displays them with backlinks to reviewers' websites or social profiles. ... Read More about Trust

Zelis crafts a sophisticated platform allowing health insurers, suppliers, and consumers to be more connected with payment-related matters. This comprehensive platform transforms the ... Read More about Zelis

Entry Level Pricing

  • Starts from $7.00 , Billed Yearly
  • Not Available

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.44

(9)

Best Company Size

Small BusinessLarge Enterprises
Medium BusinessLarge Enterprises
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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do Trust and Zelis Compare on Features?

Total Features

0 Features

1 Features

Unique Features

No features

No unique features

Get Quote
Get Quote

Compare Trust and Zelis on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $7.00 , Billed Yearly
      • Not Available

      Pricing Plans

      • Starter

        $9.00

        per month

        • 1 Website

        • 2k Unique Visitors a Month

        • 20 Published Testimonials

        Show more +

      • Off the Ground

        $49.00

        per month

        • 3 Websites

        • 20k Unique Visitors a Month

        • 200 Published Testimonials

        Show more +

      • Business

        $99.00

        per month

        • 10 Websites

        • 100k Unique Visitors a Month

        • Unlimited Published Testimonials

        Show more +

      • Not Available

      Pricing Page

      Trust pricing

      Pricing information not available

      Trust vs Zelis: Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Medium Business
      • Large Enterprises
      • Small Business
      • Medium Business

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Trust vs Zelis Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✓ Yes

      Data Encryption

      —
      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Trust User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      No reviews available for this product

      6

      2

      1

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      No user ratings or reviews are available to gauge buyer sentiment.

      Buyer sentiment

      Insufficient publicly available user reviews to determine overall sentiment.

      What buyers like

      • Platform comprehensiveness
      • Payer-provider connectivity
      • Industry trust

      Common complaints

      • Lack of pricing transparency
      • Limited user feedback

      Pros and Cons

      • Easy collection of genuine customer feedback

      • Inclusion of client photos and backlinks for credibility

      • Quick setup enabling testimonial display within minutes

      • Lack of publicly available pricing information

      • No detailed user ratings or reviews available

      • Comprehensive platform connecting payers, providers, and consumers

      • Supports complex payment-related workflows for large health plans

      • Trusted by over 700 payers including major insurers

      • Pricing is quotation-based and not publicly available

      • Limited information on user experience and ease of use

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Trust or Zelis? Tell buyers what actually differs.

      Top Alternatives to Trust and Zelis in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Trust or Zelis?
      Zelis edges out the other on user ratings (4.4 vs -1.0). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do Trust and Zelis offer a free trial?
      Trust offers a free trial. Zelis does not.
      What is the starting price of Trust vs Zelis?
      Trust starts at $7.00 per month. Zelis starts at Contact for pricing.
      What are the top alternatives to Trust?
      Top alternatives to Trust include NextAgency, AgencyBloc, A1 Tracker, Zelis, BenefitPoint.
      What are the top alternatives to Zelis?
      Top alternatives to Zelis include PLEXIS Payer Platforms, Guidewire ClaimCenter, Snapsheet, InsureEdge, CoreLogic Symbility Claims Connect.