Trillian vs Google Chat Comparison
Trillian
Starting at $3.33 /Month
- Large Enterprises
- Medium Business
Trillian combines instant messaging and email into one integrated system that's a breeze to use. It lets user effortlessly combine IM and email contacts, and provides a multitude of ways to communicate with them regardle…
Google Chat
Starting at $6 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Google Chat is a business instant messaging solution that is easy to use and allows Google to provide support. This software offers immediate access to Google Support through live chat features as well as providing addit…
Google Chat leads on user satisfaction with a 4.3-star rating across 2,400 reviews.
Trillian vs Google Chat — at a glance
| Feature | Trillian | Google Chat |
|---|---|---|
| Rating | — | 4.3 / 5 |
| Reviews | — | 2,400 |
| Starting price | $3.33 /Month | $6 /User/Month |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Business Instant Messaging Software | Business Instant Messaging Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | — | SOC 2, HIPAA, GDPR, ISO 27001 |
| Data residency | Global | Global |
Key differences between Trillian and Google Chat
- Pricing: Trillian starts at $3.33 /Month, while Google Chat starts at $6 /User/Month.
- Free trial: Google Chat offers a free trial; Trillian does not.
- Deployment: Trillian supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Google Chat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Trillian vs Google Chat — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Trillian typically suits Large Enterprises and Medium Business. Google Chat tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Trillian combines instant messaging and email into one integrated system that's a breeze to use. It lets user effortlessly combine IM and email contacts, and provides a multitude of ways to ... Read More about Trillian | Google Chat is a business instant messaging solution that is easy to use and allows Google to provide support. This software offers immediate access to Google Support through live chat ... Read More about Google Chat |
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Entry Level Pricing |
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User RatingsBased on verified Spotsaas reviews | ||
Get pricing help | Get pricing help |
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Compare Trillian and Google Chat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
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HIPAA | ✗ No | ✓ Yes |
GDPR | — | ✓ Yes |
ISO 27001 | — | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
Trillian User Reviews & Rating Comparison
User Ratings | No reviews available for the product | 4.3 (based on 2400 reviews) |
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 2400 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  SOR  New Pig  ProtoCall | No Customers information available. |
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Media and Screenshots
Screenshots |  5 Screenshots |  1 Screenshots |
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Top Alternatives to Trillian and Google Chat in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Trillian or Google Chat?
- Google Chat edges out the other on user ratings (4.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Trillian and Google Chat offer a free trial?
- Google Chat offers a free trial. Trillian does not.
- What is the starting price of Trillian vs Google Chat?
- Trillian starts at $3.33 /Month. Google Chat starts at $6 /User/Month.
- What are the top alternatives to Trillian?
- Top alternatives to Trillian include Google Chat, HCL Sametime, Output Messenger, Dialog, Office Chat.
- What are the top alternatives to Google Chat?
- Top alternatives to Google Chat include Microsoft Teams, Slack, Glip, MeetSpace, Output Messenger.