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Trillian vs BBM Enterprise Comparison

Last updated:

Trillian

Starting at $3.33 /Month

  • Large Enterprises
  • Medium Business

Trillian combines instant messaging and email into one integrated system that's a breeze to use. It lets user effortlessly combine IM and email contacts, and provides a multitude of ways to communicate with them regardle…

BBM Enterprise

3.9(40 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

BBM Enterprise instant messaging software gives individuals the power to create and join groups, share calendars and files securely, send real-time chat messages, move data seamlessly between devices, and more. BBM Enter…

BBM Enterprise leads on user satisfaction with a 3.9-star rating across 40 reviews.

Trillian vs BBM Enterprise — at a glance

FeatureTrillianBBM Enterprise
Rating3.9 / 5
Reviews40
Starting price$3.33 /MonthContact for pricing
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business
CategoryBusiness Instant Messaging SoftwareBusiness Instant Messaging Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailable
Support modesOnlineOnline
CertificationsSOC 2
Data residencyGlobalGlobal

Key differences between Trillian and BBM Enterprise

  • Pricing: Trillian starts at $3.33 /Month. BBM Enterprise pricing is not publicly listed.
  • Free trial: BBM Enterprise offers a free trial; Trillian does not.
  • Deployment: Trillian supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; BBM Enterprise supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Trillian vs BBM Enterprise — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Trillian - Business Instant Messaging Software
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BBM Enterprise - Business Instant Messaging Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Trillian

Best for

Large Enterprises, Medium Business, Small Business

BBM Enterprise

Best for

Large Enterprises, Medium Business

Trillian typically suits Large Enterprises and Medium Business. BBM Enterprise tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Trillian combines instant messaging and email into one integrated system that's a breeze to use. It lets user effortlessly combine IM and email contacts, and provides a multitude of ways to ... Read More about Trillian

BBM Enterprise instant messaging software gives individuals the power to create and join groups, share calendars and files securely, send real-time chat messages, move data seamlessly ... Read More about BBM Enterprise

Entry Level Pricing

  • Starts from $3.33 , Billed Yearly
  • Not Available

Free Trial Availability

  • No free trial
  • Free Trial available

User Ratings

Based on verified Spotsaas reviews

3.9

(40)
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Trillian has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Compare Trillian and BBM Enterprise on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $3.33 , Billed Yearly
      • Not Available

      Pricing Plans

      • Individual Free

        • 1 user

        • Free Windows, Mac, and Linux desktop clients

        • Free iOS and Android mobile clients

        Show more +

      • Individual Pro

        • 1 user

        • All of the features from Individual Free

        • Access chat history from any device

        Show more +

      • Business

        • 5 user minimum

        • All of the features from Individual Pro

        • Centralized user administration

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      Trillian pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals

      Platforms Supported

      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Trillian User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      72

      28

      10

      0

      0

      10

      7

      0

      1

      1

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • Integrated messaging and email
      • Remote synchronization
      • User-friendly interface

      Common complaints

      • Limited advanced features
      • Basic security options
      • No task management

      Buyer sentiment

      Buyer sentiment is mixed to positive across 19 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Secure messaging
      • Group creation
      • File sharing

      Common complaints

      • Limited integrations
      • Requires internet access
      • May have a learning curve

      Pros and Cons

      • Integration of messaging and email simplifies communication.

      • Remote synchronization keeps contacts updated.

      • User-friendly interface encourages adoption.

      • Limited advanced features may not satisfy all needs.

      • Basic security options may be a concern.

      • Strong security features protect sensitive information.

      • Cross-device functionality enhances accessibility.

      • Group creation simplifies team collaboration.

      • Limited integrations may hinder workflow.

      • Learning curve for new users may exist.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      SOR

      SOR

      New Pig

      New Pig

      ProtoCall

      ProtoCall

      No Customers information available.

      Media and Screenshots

      Screenshots

      Group Chat

      5 Screenshots

      No screenshots available.

      Videos

      No videos available.

      video-0

      1 Videos

      Top Alternatives to Trillian and BBM Enterprise in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Trillian or BBM Enterprise?
      BBM Enterprise edges out the other on user ratings (3.9 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Trillian and BBM Enterprise offer a free trial?
      BBM Enterprise offers a free trial. Trillian does not.
      What is the starting price of Trillian vs BBM Enterprise?
      Trillian starts at $3.33 /Month. BBM Enterprise starts at Contact for pricing.
      What are the top alternatives to Trillian?
      Top alternatives to Trillian include Google Chat, HCL Sametime, Output Messenger, Dialog, Office Chat.
      What are the top alternatives to BBM Enterprise?
      Top alternatives to BBM Enterprise include Cisco Jabber, Verizon Business Messaging, Output Messenger, Trillian, Dialog.

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