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Compare Tidio Helpdesk vs Support Hub vs Zendesk Support vs Zoho Desk

Overview

Description

Tidio Helpdesk is an AI-powered support solution designed to enhance team efficiency and boost customer satisfaction. This intuitive platform streamlines ticket management, turning chaotic ... Read More

Support Hub is a collaborative customer service tool designed to help solve problems faster. The intuitive touch screen system makes it easier to work together with support team than ever ... Read More

Entry Level Pricing
  • Starts from $24 , yearly
  • Starts from $19
Free Trial Availability
  • Free Trial available
Spotsaas Score

Not Available

7.4/10

User Ratings
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Software Demo

Demo

Support Hub has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Features

Total Features

13 Features

3 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $24 , yearly
          • $19
          Pricing Plans
          • Starter

            $29

            /month

            • Ideal for small businesses focused on enhancing customer satisfaction via live chat support.

            • Everything in Free plus:

            • 100 Handled Conversations

            Show more +

          • Growth

            $59

            /month

            • Ideal for teams of all sizes prioritizing customer service as their competitive advantage.

            • Everything in Starter plus:

            • 250 Handled Conversations

            Show more +

          • Plus

            $749

            /month

            • Everything in Growth plus:

            • Custom quota of Handled Conversations

            • Dedicated Success Manager

            Show more +

          • Browse all pricing plans
          • Not Available
          Pricing Pagetidio-helpdesk pricingsupport-hub pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Not Available
          Get Quote

          User Reviews

          User Ratings

          No reviews available for the product

          No reviews available for the product

          Rating Distribution

          No reviews available for the product

          No reviews available for the product

          Expert's Review generated by AI

          Tidio Helpdesk is an impressive AI-powered support solution that optimizes team efficiency and enhances customer satisfaction. Its smart ticketing system ensures seamless organization, while ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • With a simple guided setup, teams can start using Tidio within minutes without extensive onboarding.

          • Businesses can manage customer interactions across live chat, email, WhatsApp, Instagram, and Messenger from a single dashboard.

          • The platform streamlines ticket management by automatically filtering, prioritizing, and routing tickets, ensuring faster resolutions.

          • Tidio leverages advanced AI to provide personalized, human-like responses, reducing workload and improving response efficiency.

          • Although AI-driven, complex or highly technical queries may still require human intervention, limiting full automation.

          • While effective for most businesses, larger enterprises may require more advanced customization options beyond Tidio’s standard features.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Glovo

          Glovo

          Jaguar

          Jaguar

          Stanley

          Stanley

          No Customers information available.

          Media and Screenshots

          Screenshots
          Tidio Helpdesk

          4 Screenshots

          Support Hub screenshot

          1 Screenshots

          Videos
          video-0

          1 Videos

          No videos available.

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Tidio Helpdesk and Support Hub offer a Free Trial.

          Tidio Helpdesk is designed for Large Enterprises, Medium Business and Small Business.

          Support Hub is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Tidio Helpdesk Starts at $24/month when yearly whereas for Support Hub Starts at $19/Month.

          Some top alternatives to Tidio Helpdesk includes Zendesk Support and Zoho Desk.

          Some top alternatives to Support Hub includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshdesk, SupportBee, HelpDesk, Desky, EngageBay Helpdesk System, CRMdesk, ReadyDesk, HESK and HelpHub.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].