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ThumbsUp vs Redpen Comparison

Last updated:

ThumbsUp

Starting at $29.00 per month

  • Free Trial
  • Large Enterprises
  • Small Business

Discover the extraordinary capabilities of ThumbsUp, the innovative solution that empowers you to kickstart your user feedback collection process within minutes. Reimagine the way you engage with your customers and unloc…

Redpen

Starting at $7.95 per month

  • Large Enterprises
  • Small Business

Redpen is a customer feedback tool that automates bug reporting and feedback collection, eliminating manual data entry. It structures the feedback loop between product teams and customers, giving teams better context to…

ThumbsUp vs Redpen — at a glance

FeatureThumbsUpRedpen
Rating
Reviews
Starting price$29.00 per month$7.95 per month
Free trial Yes No
Free version No No
Best forLarge Enterprises, Small Business, Medium BusinessLarge Enterprises, Small Business, Medium Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsBrowser Based (Cloud)Browser Based (Cloud), Mobile - iOS
APIAvailable
Support modesOnlineOnline
Certifications
Data residencyUSUS

Key differences between ThumbsUp and Redpen

  • Pricing: ThumbsUp starts at $29.00 per month, while Redpen starts at $7.95 per month.
  • Free trial: ThumbsUp offers a free trial; Redpen does not.
  • Deployment: ThumbsUp supports Browser Based (Cloud); Redpen supports Browser Based (Cloud), Mobile - iOS.

ThumbsUp vs Redpen — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ThumbsUp
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Redpen
Talk to an expert
Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

ThumbsUp

Best for

Large Enterprises, Small Business, Medium Business

Redpen

Best for

Large Enterprises, Small Business, Medium Business

ThumbsUp typically suits Large Enterprises and Small Business. Redpen tends to fit Large Enterprises and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Discover the extraordinary capabilities of ThumbsUp, the innovative solution that empowers you to kickstart your user feedback collection process within minutes. Reimagine the way you ... Read More about ThumbsUp

Redpen is a customer feedback tool that automates bug reporting and feedback collection, eliminating manual data entry. It structures the feedback loop between product teams and customers, ... Read More about Redpen

Entry Level Pricing

  • Starts from $29.00 , Billed Yearly
  • Starts from $7.95 , Billed Yearly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

7.8/10

7.4/10

Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

ThumbsUp has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do ThumbsUp and Redpen Compare on Features?

Total Features

9 Features

4 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare ThumbsUp and Redpen on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $29.00 , Billed Yearly
      • $7.95 , Billed Yearly

      Pricing Plans

      • Not Available
      • Basic (For Developers)

        • Browser Extensions - Safari | Chrome | Edge

        • Desktop Apps - Mac | Windows

        • Maximum Number of Users -10

        Show more +

      • Standard (For Developers)

        $9.95

        per month

        • Browser Extensions - Safari | Chrome | Edge

        • Desktop Apps - Mac | Windows

        • Redpen Capture Widget (Web & Mobile) - Developer Mode Only

        Show more +

      • Enterprise (For Developers)

        • Browser Extensions - Safari | Chrome | Edge

        • Desktop Apps - Mac | Windows

        • Redpen Capture Widget (Web & Mobile) - Developer Mode Only

        Show more +

      • Browse all pricing plans

      Pricing Page

      ThumbsUp pricing
      Redpen pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Used ThumbsUp or Redpen? Tell buyers what actually differs.

      Media and Screenshots

      Videos

      No videos available.

      video-0

      2 Videos

      Top Alternatives to ThumbsUp and Redpen in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ThumbsUp or Redpen?
      ThumbsUp and Redpen are closely matched with equal user ratings of -1.0. The right choice depends on your team size, budget, and specific Survey/ User Feedback Software needs.
      Do ThumbsUp and Redpen offer a free trial?
      ThumbsUp offers a free trial. Redpen does not.
      What is the starting price of ThumbsUp vs Redpen?
      ThumbsUp starts at $29.00 per month. Redpen starts at $7.95 per month.
      What are the top alternatives to ThumbsUp?
      Top alternatives to ThumbsUp include UserFeedback, 1Flow, FeatureCat, Pansophic, iPoll.
      What are the top alternatives to Redpen?
      Top alternatives to Redpen include Inari, Helpfull, Fynzo Survey, Lightster, FeatureCat.