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The Closing Docs vs Onfido Comparison

Last updated:

The Closing Docs

4.7(7 reviews)

Starting at $10 Per Screening

  • Free Trial
  • Large Enterprises
  • Medium Business

The Closing Docs is the ideal software for income verification, helping you to make confident decisions in no time. Their advanced technology taps into the applicant's bank account to quickly fetch relevant financial inf…

Onfido

2.3(155 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Onfido is an identity verification platform that helps safeguard companies against fraud by utilizing digital document ID and facial biometrics technologies. With only a photograph of an ID and a smartphone, clients can…

The Closing Docs leads on user satisfaction with a 4.7-star rating across 7 reviews.

The Closing Docs vs Onfido — at a glance

FeatureThe Closing DocsOnfido
Rating4.7 / 52.3 / 5
Reviews7155
Starting price$10 Per ScreeningContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryIdentity Verification SoftwareIdentity Verification Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness Hours, OnlineOnline
CertificationsSOC 2SOC 2, GDPR, ISO 27001
Data residencyUSGlobal

Key differences between The Closing Docs and Onfido

  • Pricing: The Closing Docs starts at $10 Per Screening. Onfido pricing is not publicly listed.
  • Free trial: The Closing Docs offers a free trial; Onfido does not.
  • User satisfaction: The Closing Docs scores higher with a 4.7-star average.
  • Deployment: The Closing Docs supports SaaS/Web/Cloud; Onfido supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

The Closing Docs vs Onfido — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Identity Verification Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

The Closing Docs - New SaaS Software
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Onfido - New SaaS Software
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Biggest differences

Start here before you go deeper into features.

The Closing Docs

Best for

Large Enterprises, Medium Business, Small Business

Onfido

Best for fraud prevention with advanced biometric and document ID verification.

Choose if
  • You need a hybrid AI and human expert identity verification process.
  • Your company operates in financial services, marketplaces, or gig economy sectors.
  • You require flexible, configurable workflows for medium to large teams.
Consider alternatives if
  • You are a startup with a very limited budget needing low-cost solutions.
  • You want simple, low-touch identity verification with easy integration.

The Closing Docs typically suits Large Enterprises and Medium Business. Onfido tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

The Closing Docs is the ideal software for income verification, helping you to make confident decisions in no time. Their advanced technology taps into the applicant's bank account to ... Read More about The Closing Docs

Onfido is an identity verification platform that helps safeguard companies against fraud by utilizing digital document ID and facial biometrics technologies. With only a photograph of an ID ... Read More about Onfido

Entry Level Pricing

  • Starts from $10
  • Not Available

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.7

(7)

Best Company Size

51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

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How do The Closing Docs and Onfido Compare on Features?

Total Features

6 Features

6 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare The Closing Docs and Onfido on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $10
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      The Closing Docs pricing

      Pricing information not available

      Other Details

      Organization Types supported

          Platforms Supported

          • Mobile - iOS
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
          Get help choosing
          Get help choosing

          Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          ✓ Yes
          ✓ Yes

          HIPAA

          ✗ No
          ✗ No

          GDPR

          ✓ Yes

          ISO 27001

          ✓ Yes

          Single Sign-On (SSO)

          ✓ Yes

          Multi-Factor Auth (MFA)

          ✓ Yes

          Data Encryption

          ✓ Yes
          ✓ Yes

          Audit Logs

          ✓ Yes

          Data Residency

          🇺🇸 US
          🌐 Global

          The Closing Docs User Reviews & Rating Comparison

          User Ratings

          Rating Distribution

          3

          0

          0

          0

          0

          68

          33

          5

          3

          202

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Buyer sentiment is very strong across 3 reviews, with consistently positive feedback.

          Buyer sentiment

          Buyers generally express dissatisfaction with Onfido's usability and support despite strong verification technology.

          What buyers like

          • Accuracy of biometric verification
          • Comprehensive identity checks
          • Automation features to streamline onboarding

          Common complaints

          • Poor customer support
          • Complex integration process

          Pros and Cons

          No pros or cons available for this product

          • Advanced biometric verification using facial recognition and document checks

          • Combination of automated checks with human expert review for accuracy

          • Features that simplify onboarding such as auto-fill forms and glare detection

          • Relatively low user rating (2.3/5) indicating possible reliability or usability issues

          • Pricing is quotation-based with no public transparency

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          iBEC

          iBEC

          Jonis Realty

          Jonis Realty

          Bulletproof

          Bulletproof

          Orange

          Orange

          Revolut

          Revolut

          Remitly

          Remitly

          Media and Screenshots

          Videos

          video-0

          3 Videos

          video-0

          1 Videos

          Top Alternatives to The Closing Docs and Onfido in 2026

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          Related Blogs and Articles for Identity Verification Software

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, The Closing Docs or Onfido?
          The Closing Docs edges out the other on user ratings (4.7 vs 2.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
          Do The Closing Docs and Onfido offer a free trial?
          The Closing Docs offers a free trial. Onfido does not.
          What is the starting price of The Closing Docs vs Onfido?
          The Closing Docs starts at $10 Per Screening. Onfido starts at Contact for pricing.
          What are the top alternatives to The Closing Docs?
          Top alternatives to The Closing Docs include QuickFile, Neat, Doc.It Suite, 123Landlord.com, Qualified.
          What are the top alternatives to Onfido?
          Top alternatives to Onfido include Prove ID, Mob.id, Qualified, Workvivo, ID.me.

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