Compare TestRail vs Userback

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	TestRail (298) Get Quote Get Quote	Userback (180) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	TestRail is a bug tracking and test case management software tool. It provides a central place for teams to manage and organize their work. As well as tools to record details about bugs and ... Read More	Userback is the ultimate feedback management tool that streamlines the collaboration between users and their customers. With Userback, users can easily add multiple projects and team ... Read More
Entry Level Pricing	Not Available	Starts from $14 , Billed Yearly
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	9.6/10	9.1/10
User Ratings	4.4 (336)	4.7 (113)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	10 Features	11 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	$14 , Billed Yearly
Pricing Plans	Not Available	Solo Get Started 2 Users 1 Project Unlimited Reporters Show more + Startup Get Started 10 Users Unlimited Projects Includes features of Solo plan, plus Show more + Company Get Started 15 Users Unlimited Projects Includes features of Startup plan, plus Show more + Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Individuals Freelancers	Large Enterprises Medium Business Small Business Individuals Freelancers
Platforms Supported	Browser Based (Cloud) Installed - Windows Installed - Mac Mobile - iOS Mobile - Android Browser Based (Cloud)	Browser Based (Cloud) Installed - Windows Installed - Mac Mobile - iOS Mobile - Android Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.4 (based on 336 reviews)	4.7 (based on 113 reviews)
Rating Distribution	Excellent 214 Very Good 72 Good 11 Poor 0 Terible 1	Excellent 152 Very Good 26 Good 2 Poor 0 Terible 0
Expert's Review generated by AI	TestRail stands out as a reliable and industry-standard tool for software testing, as highlighted by users in recent reviews. Users appreciate its user-friendly interface, making test plan ...Read more	Userback is a powerful tool that has received high praise from users worldwide for its ease of use and array of features that streamline feedback collection and project management. Users ...Read more
Pros and Cons	Easy to use and understand, requiring no special training for users to get started. Intuitive interface for creating and managing test cases, improving user experience. API integration capabilities with popular automation frameworks like Playwright and Typescript. Streamlined design that enhances testing process efficiency. Potential complexity for newcomers due to the richness of features, may require additional support. Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.	Easy to use and intuitive interface for both support representatives and end users. Seamless integration with website projects, enabling screenshot notation and user feedback. Facilitates communication within teams and with clients, saving time and enhancing collaboration. Customizable feedback collection with user-friendly interface, enhancing user satisfaction and product improvement. Limited integration with some platforms like Salesforce, WordPress, and Joomla, affecting the ease of installation for some users. Pricing concerns, especially for smaller businesses or freelancers.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Media and Screenshots

Screenshots	9 Screenshots	8 Screenshots
Videos	2 Videos	2 Videos

Alternatives

Alternatives	Jira 4.4 ReQtest 4.8 Zoho BugTracker 4.4	Backlogs Backlog 4.3 ReportBugz

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both TestRail and Userback offer a Free Trial.

TestRail is designed for Large Enterprises, Medium Business and Small Business.

Userback is designed for Individuals, Freelancers, Medium Business and Small Business.

The starting price of Userback begins at $14/Month when Billed Yearly, while pricing details for TestRail are unavailable.

Some top alternatives to TestRail includes Jira, ReQtest, Zoho BugTracker, Bug-Track.com, TestCaseLab, Qase, Kualitee, QuAck, Crash Catch and QA touch.

Some top alternatives to Userback includes Backlogs, Backlog, ReportBugz, Buglog, Usersnap, Ybug, Bug-Track.com, Disbug, Feedback Monkey and Toybox.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare TestRail vs Userback

TestRail

Userback

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure