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TeamViewer vs Splashtop Remote Support Comparison

Last updated:

TeamViewer

3.9(12,204 reviews)

Starting at $9 /month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

TeamViewer is an essential tool for all small business owners and members of large organizations. It allows you to directly access a remote desktop, as well as computer programs. TeamViewer allows you to enter a password…

Splashtop Remote Support

4.5(44 reviews)

Starting at $25 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Splashtop Remote Support is the premier remote support software for the world's most secure, manageable laptops, desktops and netbooks. Splashtop provides a convenient remote access tool that connects to your computer us…

Splashtop Remote Support leads on user satisfaction with a 4.5-star rating across 44 reviews.

SpotSaaS Analysis

TeamViewerSplashtop Remote Support

The core difference between TeamViewer and Splashtop Remote Support lies in TeamViewer's focus on cross-platform usability and ease of use for a wide range of company sizes, while Splashtop emphasizes secure and fast remote support tailored for small to mid-sized IT teams. Ideal buyers for TeamViewer are organizations needing versatile remote access solutions, whereas Splashtop is best suited for those prioritizing security and quick setup.

- Best for remote access and IT support across platforms - Ideal for companies with 10-500 employees - Supports Windows, macOS, Linux, iOS, and Android - Simple and user-friendly interface - Suitable for various sectors including education and healthcare - Priced at $9

- Focuses on secure and fast remote support - Targeted at small to mid-sized IT teams (1-500 employees) - Emphasizes robust security features like encryption - Quick setup with minimal configuration required - Ideal for Managed Service Providers and technical support roles - Priced at $25

TeamViewer vs Splashtop Remote Support — at a glance

FeatureTeamViewerSplashtop Remote Support
Rating3.9 / 54.5 / 5
Reviews12,20444
Starting price$9 /month$25 /Month
Free trial Yes Yes
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryRemote Access SoftwareRemote Access Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailable
Support modesBusiness HoursBusiness Hours, Online
CertificationsSOC 2, GDPR, ISO 27001SOC 2, HIPAA, GDPR
Data residencyGlobalGlobal

Key differences between TeamViewer and Splashtop Remote Support

  • Pricing: TeamViewer starts at $9 /month, while Splashtop Remote Support starts at $25 /Month.
  • Target audience: TeamViewer is built for Freelancers / Consultants and Large Enterprises, while Splashtop Remote Support targets Large Enterprises and Medium Business.
  • User satisfaction: Splashtop Remote Support scores higher with a 4.5-star average.
  • Deployment: TeamViewer supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Splashtop Remote Support supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

TeamViewer vs Splashtop Remote Support — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

TeamViewer
Talk to an expert
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

TeamViewer

Best for simple, reliable remote access and IT support across platforms.

Choose if
  • You need an easy-to-use remote access tool for IT support or remote work.
  • Your team requires cross-platform compatibility including Windows, macOS, Linux, iOS, and Android.
  • You want robust security with end-to-end encryption and multi-factor authentication.
Consider alternatives if
  • You require extensive customization or advanced remote access features.
  • You need uninterrupted commercial use without risk of mistaken bans for personal use.

Splashtop Remote Support

Best for secure, fast remote support in small to mid-sized IT teams.

Choose if
  • You need quick, easy setup with minimal configuration effort.
  • Your priority is robust security including encryption and multi-factor authentication.
  • You require low-latency remote access for resource-intensive tasks.
Consider alternatives if
  • Your organization demands complex, highly customizable enterprise workflows.
  • You need extensive integrations with legacy or non-standard systems.

TeamViewer: Best for simple, reliable remote access and IT support across platforms. Splashtop Remote Support: Best for secure, fast remote support in small to mid-sized IT teams.

Description

TeamViewer is an essential tool for all small business owners and members of large organizations. It allows you to directly access a remote desktop, as well as computer programs. TeamViewer ... Read More about TeamViewer

Splashtop Remote Support is the premier remote support software for the world's most secure, manageable laptops, desktops and netbooks. Splashtop provides a convenient remote access tool ... Read More about Splashtop Remote Support

Entry Level Pricing

  • Starts from $9 , yearly
  • Starts from $25

Free Trial Availability

Spotsaas Score

What's this? ↗

9.8/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.5

(44)

Best Company Size

10-500 employeesLarge enterprises
1-50 employees51-500 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

TeamViewer

  • Seamless Remote Access: With TeamViewer, you can effortlessly connect to devices from anywhere in the world, allowing your team to troubleshoot issues or collaborate in real-time without the constraints of geographical boundaries.
  • Robust Security Features: Rest easy knowing that your data is protected. TeamViewer employs end-to-end encryption and multi-factor authentication, ensuring that sensitive information remains secure during remote sessions.
  • Cross-Platform Compatibility: Whether you're on Windows, macOS, Linux, iOS, or Android, TeamViewer has you covered. This flexibility means that your team can work together regardless of the devices they use.

Splashtop Remote Support

  • Effortless Remote Access: With Splashtop Remote Support, your IT team can connect to devices anytime, anywhere, ensuring seamless troubleshooting and support. This means less downtime and faster resolutions, ultimately boosting productivity.
  • Enhanced Security Measures: We understand that data security is a top concern. Splashtop incorporates robust encryption protocols and multi-factor authentication, giving you peace of mind while accessing sensitive information remotely.
  • User-Friendly Interface: One of the standout features is its intuitive design. Even those who aren’t tech-savvy can navigate the platform with ease, reducing the learning curve for staff and allowing for quick onboarding of new team members.
Best fit

Best fit

TeamViewer

  • 10 to 500 employees
  • IT support, remote work solutions, education, healthcare, and manufacturing
  • IT support technicians, remote support agents, system administrators, and educators

Splashtop Remote Support

  • 1-500 employees
  • IT Support, Managed Service Providers (MSPs), Healthcare, Education, Financial Services, Software Development, Consulting
  • IT Managers, Help Desk Technicians, System Administrators, Technical Support Specialists, Network Administrators
Watchouts

Reasons buyers look elsewhere

TeamViewer

  • Users may seek alternatives due to TeamViewer's pricing structure, which can be expensive for small businesses or individuals needing basic remote access without the full suite of features offered.
  • Performance issues, such as lag or connectivity problems during remote sessions, can drive users to explore alternatives that promise more reliable and faster connections for smoother user experiences.
  • Some users might prioritize data security and privacy, leading them to consider alternatives that offer enhanced encryption or localized data storage options to better meet their organizational compliance needs.

Splashtop Remote Support

  • Users may seek alternatives due to pricing concerns, especially if their needs can be met by more budget-friendly solutions without compromising on essential remote support features.
  • Some organizations might require advanced security features or compliance certifications that Splashtop Remote Support does not offer, prompting a search for more robust solutions.
  • Businesses with specific integration needs may find that alternatives provide better compatibility with their existing software and systems, enhancing overall workflow efficiency.

Software Demo

Demo

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How do TeamViewer and Splashtop Remote Support Compare on Features?

Total Features

8 Features

7 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare TeamViewer and Splashtop Remote Support on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $9 , yearly
      • $25

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      TeamViewer pricing
      Splashtop Remote Support pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      TeamViewer User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      10777

      233

      32

      27

      435

      85

      6

      1

      1

      2

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate TeamViewer's ease of use, reliability, and free personal use, though some express frustration over mistaken commercial use bans and limited advanced features.

      What buyers like

      • Ease of use
      • Reliable performance
      • Free personal use

      Common complaints

      • False commercial use detection
      • Limited advanced features

      Buyer sentiment

      Users generally express strong satisfaction with Splashtop Remote Support’s ease of use, security, and performance, highlighting it as a cost-effective and reliable remote access solution.

      What buyers like

      • Ease of configuration and setup
      • Security features
      • Fast and stable performance

      Common complaints

      • Limited advanced enterprise features
      • Pricing transparency

      Pros and Cons

      • Intuitive and easy-to-use interface suitable for all technical levels

      • Reliable and stable performance ensuring seamless remote connections

      • Free for personal use with generous features

      • Mistaken identification of personal use as commercial causing bans

      • Limited customization and advanced features for power users

      • Ease of configuration and quick setup

      • Robust security with encryption and multi-factor authentication

      • Stable and fast remote access performance with low latency

      • Limited information on advanced enterprise features

      • Potentially less suitable for very large enterprises with complex needs

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Siemens

      Siemens

      Coca-Cola

      Coca-Cola

      Airbus

      Airbus

      No Customers information available.

      Media and Screenshots

      Screenshots

      screenshots

      13 Screenshots

      Splashtop Remote Support screenshot

      3 Screenshots

      Videos

      video-0

      4 Videos

      video-0

      3 Videos

      Top Alternatives to TeamViewer and Splashtop Remote Support in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, TeamViewer or Splashtop Remote Support?
      Splashtop Remote Support edges out the other on user ratings (4.5 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do TeamViewer and Splashtop Remote Support offer a free trial?
      Yes, both TeamViewer and Splashtop Remote Support offer a free trial.
      What is the starting price of TeamViewer vs Splashtop Remote Support?
      TeamViewer starts at $9 /month. Splashtop Remote Support starts at $25 /Month.
      What are the top alternatives to TeamViewer?
      Top alternatives to TeamViewer include GoToMyPC, RemotePC, VNC Connect, RemoteToPC, AnyDesk.
      What are the top alternatives to Splashtop Remote Support?
      Top alternatives to Splashtop Remote Support include Zoho Assist, ScreenMeet, GoToMyPC, RemotePC, BeyondTrust Remote Support.

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