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Sync.com vs SugarSync Comparison

Last updated:

Sync.com

3.5(87 reviews)

Starting at $5 /User/Month

  • Medium Business
  • Small Business

Sync is a cloud file sharing, storage and collaboration service. In Sync, people can share anything they want on any device. Sync enables to instantly create, sync, view or edit any or shared files from virtually anywher…

SugarSync

4.1(74 reviews)

Starting at $7.49 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

SugarSync is a cross-device file synchronization software with all of the features needed to access, sync, and share information everywhere. SugarSync empowers to access the information on desktop or mobile device whenev…

SugarSync leads on user satisfaction with a 4.1-star rating across 74 reviews.

SpotSaaS Analysis

Sync.comSugarSync

The core difference between Sync.com and SugarSync lies in their pricing, with Sync.com being the more affordable option at $5 compared to SugarSync's $7.49. Ideal buyers for Sync.com are cost-conscious users, while SugarSync may appeal to those willing to pay a premium for additional features.

- Affordable pricing at $5 - Focuses on secure file storage - User-friendly interface - Suitable for individual users - Offers cross-platform accessibility - Emphasizes data privacy

- Higher price point at $7.49 - Includes file synchronization features - Supports collaboration tools - Ideal for small to medium businesses - Provides mobile access options - Offers backup solutions

Sync.com vs SugarSync — at a glance

FeatureSync.comSugarSync
Rating3.5 / 54.1 / 5
Reviews8774
Starting price$5 /User/Month$7.49 /Month
Free trial No Yes
Free version No No
Best forMedium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCloud Content Collaboration SoftwareCloud Content Collaboration Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailable
Support modesBusiness Hours, OnlineOnline
CertificationsSOC 2
Data residencyGlobalGlobal

Key differences between Sync.com and SugarSync

  • Pricing: Sync.com starts at $5 /User/Month, while SugarSync starts at $7.49 /Month.
  • Free trial: SugarSync offers a free trial; Sync.com does not.
  • Target audience: Sync.com is built for Medium Business and Small Business, while SugarSync targets Large Enterprises and Medium Business.
  • User satisfaction: SugarSync scores higher with a 4.1-star average.
  • Deployment: Sync.com supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; SugarSync supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Sync.com vs SugarSync — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Cloud Content Collaboration Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Sync.com - Cloud Content Collaboration Software
Talk to an expert
Talk to an expert
SugarSync - Cloud Content Collaboration Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Sync.com

Best for

Medium Business, Small Business

SugarSync

Best for

Large Enterprises, Medium Business, Small Business

Sync.com typically suits Medium Business and Small Business. SugarSync tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Sync is a cloud file sharing, storage and collaboration service. In Sync, people can share anything they want on any device. Sync enables to instantly create, sync, view or edit any or ... Read More about Sync.com

SugarSync is a cross-device file synchronization software with all of the features needed to access, sync, and share information everywhere. SugarSync empowers to access the information on ... Read More about SugarSync

Entry Level Pricing

  • Starts from $5
  • Starts from $7.49

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

3.5

(87)

4.1

(74)
Get pricing help
Get pricing help

Software Demo

Demo

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Compare Sync.com and SugarSync on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $5
      • $7.49

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Sync.com pricing
      SugarSync pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      Data Encryption

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Sync.com User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      119

      30

      5

      8

      17

      18

      16

      5

      0

      3

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is mixed to positive across 179 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Cross-device accessibility
      • Easy file sharing
      • Real-time collaboration

      Common complaints

      • Limited free storage
      • No advanced editing tools
      • Basic integrations

      Buyer sentiment

      Buyer sentiment is positive across 42 reviews, with strong overall satisfaction.

      Pros and Cons

      • Strong security features ensure data protection.

      • User-friendly interface simplifies file management.

      • Cross-device compatibility enhances accessibility.

      • Limited free storage may require upgrades.

      • Basic features may not meet advanced needs.

      No pros or cons available for this product

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      Bloomberg

      Bloomberg

      Cantech

      Cantech

      PCMAG.com

      PCMAG.com

      Media and Screenshots

      Screenshots

      Sync.com screenshot

      3 Screenshots

      No screenshots available.

      Videos

      video-0

      1 Videos

      video-0

      1 Videos

      Top Alternatives to Sync.com and SugarSync in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Sync.com or SugarSync?
      SugarSync edges out the other on user ratings (4.1 vs 3.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Sync.com and SugarSync offer a free trial?
      SugarSync offers a free trial. Sync.com does not.
      What is the starting price of Sync.com vs SugarSync?
      Sync.com starts at $5 /User/Month. SugarSync starts at $7.49 /Month.
      What are the top alternatives to Sync.com?
      Top alternatives to Sync.com include pCloud, Dropbox Business, Google Drive, FileCloud, Box.
      What are the top alternatives to SugarSync?
      Top alternatives to SugarSync include Odrive, Sync.com, Dropbox Business, Google Drive, FileCloud.

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