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Swell vs Broadly Comparison

Last updated:

Swell

Starting at $199 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Swell is a customer experience software providing an essential toolkit to monitor brand & product reviews. It can help streamline workflows by integrating with Quickbooks, MYOB & more. The powerful reputation management…

Broadly

4.7(246 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Broadly is a comprehensive reputation management software out there, designed to take on all of the issues affecting digital reputation. It's reputation management in a convenient online platform. Broadly lets businesses…

Broadly leads on user satisfaction with a 4.7-star rating across 246 reviews.

Swell vs Broadly — at a glance

FeatureSwellBroadly
Rating4.7 / 5
Reviews246
Starting price$199 /MonthContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryReputation Management SoftwareReputation Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modes24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsGDPR
Data residencyGlobal

Key differences between Swell and Broadly

  • Pricing: Swell starts at $199 /Month. Broadly pricing is not publicly listed.
  • Free trial: Swell offers a free trial; Broadly does not.
  • Deployment: Swell supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Broadly supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Swell vs Broadly — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Reputation Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Swell - Reputation Management Software
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Talk to an expert
Broadly - Reputation Management Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Swell

Best for

Large Enterprises, Medium Business, Small Business

Broadly

Best for mid-to-large businesses needing real-time, comprehensive reputation management.

Choose if
  • You manage reputation for local businesses or healthcare providers with 50+ employees.
  • Your team requires proactive, real-time monitoring and flexible workflow configuration.
  • You want a comprehensive platform that covers all digital reputation issues in one place.
Consider alternatives if
  • You are a freelancer or solo entrepreneur seeking simple, low-complexity tools.
  • You need transparent, fixed pricing rather than quotation-based pricing.

Swell typically suits Large Enterprises and Medium Business. Broadly tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Swell is a customer experience software providing an essential toolkit to monitor brand & product reviews. It can help streamline workflows by integrating with Quickbooks, MYOB & more. The ... Read More about Swell

Broadly is a comprehensive reputation management software out there, designed to take on all of the issues affecting digital reputation. It's reputation management in a convenient online ... Read More about Broadly

Entry Level Pricing

  • Starts from $199 , Billed Yearly
  • Not Available

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

8.6/10

9.1/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

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How do Swell and Broadly Compare on Features?

Total Features

8 Features

8 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Swell and Broadly on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $199 , Billed Yearly
      • Not Available

      Pricing Plans

      • Swell

        • Swell Insight

        • Swell Review

        • Swell Webchat

        Show more +

      • Not Available

      Pricing Page

      Swell pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No

      GDPR

      ✓ Yes

      Data Residency

      🌐 Global

      Swell User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      4.7

      (based on 246 reviews)

      Rating Distribution

      No reviews available for this product

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      No expert review available for this product

      Buyer sentiment

      Buyers generally express high satisfaction with Broadly’s effectiveness in managing digital reputation, praising its real-time monitoring and comprehensive features.

      What buyers like

      • Effectiveness in reputation management
      • Real-time monitoring capabilities
      • User-friendly online platform

      Common complaints

      • Lack of pricing transparency
      • Complexity for small businesses

      Pros and Cons

      No pros or cons available for this product

      • Real-time reputation monitoring

      • Comprehensive platform for managing digital reputation

      • Convenient online interface

      • Pricing is quotation-based and not publicly available

      • Limited information on specific use cases and integrations

      Media and Screenshots

      Screenshots

      1 Screenshots

      Broadly screenshot: Gather customer data to keep the feedback flowing

      5 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      3 Videos

      Top Alternatives to Swell and Broadly in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Swell or Broadly?
      Broadly edges out the other on user ratings (4.7 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Swell and Broadly offer a free trial?
      Swell offers a free trial. Broadly does not.
      What is the starting price of Swell vs Broadly?
      Swell starts at $199 /Month. Broadly starts at Contact for pricing.
      What are the top alternatives to Swell?
      Top alternatives to Swell include Chekkit, Mention, Broadly, ChatMeter, FreshReview.
      What are the top alternatives to Broadly?
      Top alternatives to Broadly include ReviewBuzz, Reputation Desk, Reputation.com, Guestmeter, ChatMeter.

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