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Swell vs Yotpo Comparison

Last updated:

Swell

Starting at $80 /month

  • Free Trial
  • Medium Business
  • Small Business

Swell software provides an all-in-one toolkit to monitor and manage your online reputation across multiple social media platforms. It allows you to collect customer feedback and online reviews quickly and easily. You can…

Yotpo

3.9(750 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Yotpo is a powerful feedback and rating solution that enables businesses of all sizes to gain valuable customer insights and drive revenue at the same time. The platform's AI-driven tools help brands collect customer rev…

Yotpo leads on user satisfaction with a 3.9-star rating across 750 reviews.

Swell vs Yotpo — at a glance

FeatureSwellYotpo
Rating3.9 / 5
Reviews750
Starting price$80 /monthContact for pricing
Free trial Yes No
Free version No No
Best forMedium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryEcommerce SoftwareReputation Management Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnline24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, GDPR
Data residencyGlobalUS

Key differences between Swell and Yotpo

  • Pricing: Swell starts at $80 /month. Yotpo pricing is not publicly listed.
  • Free trial: Swell offers a free trial; Yotpo does not.
  • Target audience: Swell is built for Medium Business and Small Business, while Yotpo targets Large Enterprises and Medium Business.
  • Deployment: Swell supports SaaS/Web/Cloud; Yotpo supports SaaS/Web/Cloud.

Swell vs Yotpo — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Ecommerce Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Swell - Ecommerce Software
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Yotpo - Reputation Management Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Swell

Best for

Medium Business, Small Business

Yotpo

Best for e-commerce brands needing AI-driven customer feedback and loyalty insights.

Choose if
  • You want robust analytics to highlight customer reviews and product features effectively.
  • Your team needs seamless third-party integrations to enhance feedback management workflows.
  • You value AI-powered tools that collect, moderate, and personalize user-generated content.
Consider alternatives if
  • You require extensive custom integrations beyond Yotpo’s existing marketplace offerings.
  • Your team prefers a simpler, less feature-rich platform with minimal complexity.

Swell typically suits Medium Business and Small Business. Yotpo tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Swell software provides an all-in-one toolkit to monitor and manage your online reputation across multiple social media platforms. It allows you to collect customer feedback and online ... Read More about Swell

Yotpo is a powerful feedback and rating solution that enables businesses of all sizes to gain valuable customer insights and drive revenue at the same time. The platform's AI-driven tools ... Read More about Yotpo

Entry Level Pricing

  • Starts from $80 , yearly
  • Not Available

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

8.2/10

9.1/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Swell has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

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We tailor recommendations to companies your size.

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How do Swell and Yotpo Compare on Features?

Total Features

11 Features

7 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Swell and Yotpo on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $80 , yearly
      • Not Available

      Pricing Plans

      • Basic

        $89

        /month

        • 5Admin users

        • $500k in annual sales (USD)

        • 500k API requests

        Show more +

      • Standard

        $299

        /month

        • 15Admin users

        • $2M in annual sales (USD)

        • 2M API requests

        Show more +

      • Unlimited

        $2000

        /month

        • Unlimited Admin users

        • $6.5M in annual sales (USD)

        • Unlimited API requests

        Show more +

      • Not Available

      Pricing Page

      Swell pricing
      Yotpo pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Swell User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      No reviews available for this product

      297

      14

      10

      3

      12

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • Online reputation management
      • Customer feedback collection
      • Team collaboration tools

      Common complaints

      • Focus on reputation may limit features
      • May require training for teams
      • Not a full eCommerce solution

      Buyer sentiment

      Overall, users appreciate Yotpo's powerful analytics, integration capabilities, and loyalty features, though some find the platform complex and limited in marketplace extensions.

      What buyers like

      • Analytics effectiveness
      • Customer support quality
      • Integration capabilities

      Common complaints

      • Complexity of features
      • Limited marketplace apps

      Pros and Cons

      • Streamlines customer feedback and review processes.

      • Facilitates team collaboration for response management.

      • Integrates well with accounting tools.

      • Limited features beyond reputation management.

      • May require training for effective use.

      • Robust analytics that effectively showcase customer reviews and highlight popular features

      • Dedicated and helpful support team facilitating successful implementation

      • Seamless third-party integrations enhancing platform functionality

      • Feature richness and customization options can be overwhelming without proper guidance

      • Limited selection of additional apps and connectors in the marketplace

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Swell or Yotpo? Tell buyers what actually differs.

      List of Customers

      Customers

      Redantler

      Redantler

      Smilo

      Smilo

      Soon the sun

      Soon the sun

      GoPro

      GoPro

      esurance

      esurance

      Steve Maden

      Steve Maden

      Media and Screenshots

      Screenshots

      Swell - Intuitive dashboard

      3 Screenshots

      Yotpo screenshot

      1 Screenshots

      Videos

      No videos available.

      video-0

      1 Videos

      Top Alternatives to Swell and Yotpo in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Swell or Yotpo?
      Yotpo edges out the other on user ratings (3.9 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Swell and Yotpo offer a free trial?
      Swell offers a free trial. Yotpo does not.
      What is the starting price of Swell vs Yotpo?
      Swell starts at $80 /month. Yotpo starts at Contact for pricing.
      What are the top alternatives to Swell?
      Top alternatives to Swell include Storeino, iSeller, GemEye, VistaShopee, Segmentify.
      What are the top alternatives to Yotpo?
      Top alternatives to Yotpo include ReviewBuzz, ReviewInc, Reputation.com, Trustpilot, Review Showcase.