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Suzy vs Great Question vs Figma Comparison

Last updated:

Suzy

4.8(100 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Suzy is an AI-powered consumer insights platform that helps brands make faster, smarter, and more confident business decisions through real-time research. Designed for marketers, product teams, researchers, and brand str…

Great Question

Starting at $49 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

UX Software has released a groundbreaking new report entitled Great Question. This report looks at the ways to ask questions of potential customers, which is crucial to product success. In their own words, " Successful p…

Figma

4.6(1,047 reviews)

Starting at $12 /User/Month

  • Freelancers / Consultants
  • Large Enterprises

Figma is a browser-based UI design and prototyping tool used by product designers, UX teams, and front-end developers to collaborate on interface design in real time from any operating system. It replaces desktop design…

Suzy leads on user satisfaction with a 4.8-star rating across 100 reviews.

Suzy vs Great Question vs Figma — at a glance

FeatureSuzyGreat QuestionFigma
Rating4.8 / 5—4.6 / 5
Reviews100—1,047
Starting priceContact for pricing$49 /Month$12 /User/Month
Free trial No Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryUX SoftwareUX SoftwareUX Software
PlatformsSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailable—Available
Support modesOnlineOnlineOnline
Certifications——SOC 2, GDPR
Data residencyUSGlobal—

Key differences between Suzy and Great Question

  • Pricing: Great Question starts at $49 /Month. Suzy pricing is not publicly listed.
  • Free trial: Great Question offers a free trial; Suzy does not.
  • Target audience: Suzy is built for Large Enterprises and Medium Business, while Great Question targets Freelancers / Consultants and Large Enterprises.
  • Deployment: Suzy supports SaaS/Web/Cloud; Great Question supports SaaS/Web/Cloud.

Compare Suzy vs Great Question vs Figma — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most UX Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Suzy - UX Software
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Great Question - UX Software
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Suzy, Great Question vs Figma: Biggest differences

Start here before you go deeper into features.

Suzy

Best for

Large Enterprises, Medium Business, Small Business

Great Question

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Figma

Best for UX/UI teams needing real-time remote collaboration and versatile design tools.

Choose if
  • You require seamless real-time collaboration for remote UX/UI design teams.
  • You want an intuitive, beginner-friendly interface with advanced prototyping features.
  • You need a cross-platform tool with strong community support and scalable subscriptions.
Consider alternatives if
  • Your organization demands highly customizable billing and detailed account management.
  • You need extensive enterprise-level support with responsive customer service.

Suzy typically suits Large Enterprises and Medium Business. Great Question tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Suzy is an AI-powered consumer insights platform that helps brands make faster, smarter, and more confident business decisions through real-time research. Designed for marketers, product ... Read More about Suzy

UX Software has released a groundbreaking new report entitled Great Question. This report looks at the ways to ask questions of potential customers, which is crucial to product success. In ... Read More about Great Question

Figma is a browser-based UI design and prototyping tool used by product designers, UX teams, and front-end developers to collaborate on interface design in real time from any operating ... Read More about Figma

Entry Level Pricing

  • Not Available
  • Starts from $49
  • Starts from $12 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

8.1/10

7.1/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.77

(100)

Best Company Size

100 – 5,000+ Employees
—
Small BusinessMedium Business
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Suzy

  • Rapid, Iterative Insights: AI-driven surveys and Suzy Speaks allow brands to move from questions to insights in minutes rather than weeks
  • Integrated Quantitative + Qualitative: Combines fast stats with voice-driven consumer conversations in one platform, giving both breadth and depth
  • Strong Enterprise Trust: Widely trusted methodology and compliance across finance, CPG, and retail for brands like PepsiCo, Walmart, and Mondelez
Best fit

Best fit

Suzy

  • 100 – 5,000+ Employees
  • CPG, Retail, Media & Entertainment, Finance, Tech
  • Market Researchers, Brand Strategists, Innovation Leads, Growth Marketers, Product Managers
Watchouts

Reasons buyers look elsewhere

Suzy

  • Panel skews toward millennials and women; brands targeting Gen Z or diverse ethnic groups migrate to Pollfish for broader demographic reach
  • Subscription pricing based on question volume costs more than pay-per-response models for small teams or infrequent researchers
  • New researchers find the feature set overwhelming and switch to simpler alternatives

Software Demo

Demo

No software demo available

Great Question has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do Suzy, Great Question and Figma Compare on Features?

Total Features

4 Features

3 Features

8 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Suzy, Great Question and Figma on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $49
        • $12 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Figma Starter

          • 3 Figma and 3 FigJam files

          • Unlimited personal files

          • Unlimited collaborators

          Show more +

        • Figma Professional

          • Unlimited files and projects

          • Unlimited version history

          • Sharing permissions

          Show more +

        • Figma Organization

          • Everything in Professional, plus

          • Org-wide libraries

          • Design system analytics

          Show more +

        • Browse all pricing plans

        Pricing Page

        Pricing information not available

        Great Question pricing
        Figma pricing

        Suzy, Great Question vs Figma: Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Suzy, Great Question vs Figma Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        —
        —

        HIPAA

        ✗ No
        ✗ No

        GDPR

        —
        —

        ISO 27001

        —
        —

        Single Sign-On (SSO)

        —
        —

        Multi-Factor Auth (MFA)

        —
        —

        Data Encryption

        —
        —

        Data Residency

        🇺🇸 US
        🌐 Global

        Suzy vs Great Question User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        104

        16

        0

        0

        0

        No reviews available for this product

        923

        169

        6

        0

        35

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 120 reviews, with consistently positive feedback.

        What buyers like

        • Suzy’s fast access to consumer feedback (“Quick turn insight‑hunting!”)
        • Brands can recontact respondents, reducing sampling fatigue
        • Suzy Speaks offers voice-based qualitative feedback at scale

        Common complaints

        • Users find managing credits across accounts cumbersome
        • Panels lean toward certain groups, making niche targeting challenging
        • Its feature richness can overwhelm less experienced researchers

        What buyers like

        • Insightful customer questioning strategies
        • Supports product success
        • Addresses all shopping stages

        Common complaints

        • Not a software tool
        • Limited actionable features
        • Focuses on questioning only

        Buyer sentiment

        Overall positive sentiment highlights Figma's ease of use, collaboration strengths, and versatile design features, tempered by concerns over billing and customer support.

        What buyers like

        • Ease of use
        • Collaboration features
        • Feature versatility

        Common complaints

        • Billing issues
        • Customer support challenges

        Pros and Cons

        • Suzy’s fast access to consumer feedback (“Quick turn insight‑hunting!”)

        • Brands can recontact respondents, reducing sampling fatigue

        • Suzy Speaks offers voice-based qualitative feedback at scale

        • Users find managing credits across accounts cumbersome

        • Panels lean toward certain groups, making niche targeting challenging

        • Provides deep insights into customer behavior.

        • Encourages effective questioning for product development.

        • Covers all stages of the shopping process.

        • Not a software solution for direct use.

        • Limited in actionable features.

        • Real-time collaboration features that enhance remote team communication

        • User-friendly interface suitable for both beginners and experienced designers

        • Wide range of design functionalities including wireframing, prototyping, and asset creation

        • Billing issues including hidden fees and difficulties canceling subscriptions

        • Customer service challenges, especially around refunds and support responsiveness

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Suzy, Great Question, or Figma? Tell buyers what actually differs.

        Suzy, Great Question and Figma Customers

        Customers

        Doordash

        Doordash

        Loreal

        Loreal

        Unilever

        Unilever

        O'Reilly

        O'Reilly

        linktree

        linktree

        MainStreet

        MainStreet

        Uber

        Uber

        Zoom

        Zoom

        Buffer

        Buffer

        Media and Screenshots

        Screenshots

        Suzy

        4 Screenshots

        Candidate screenshot

        3 Screenshots

        Videos

        video-0

        3 Videos

        No videos available.

        Alternatives to Suzy, Great Question, Figma

        Alternatives

        Expand your comparison

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Compare similar software options

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Suzy or Great Question?
        Suzy edges out the other on user ratings (4.8 vs -1.0). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
        Do Suzy and Great Question offer a free trial?
        Great Question offers a free trial. Suzy does not.
        What is the starting price of Suzy vs Great Question?
        Suzy starts at Contact for pricing. Great Question starts at $49 /Month.
        What are the top alternatives to Suzy?
        Top alternatives to Suzy include Figma, EnjoyHQ, Wynter, Zinklar, Aurelius.
        What are the top alternatives to Great Question?
        Top alternatives to Great Question include Figma, Suzy, 2020 Research, EnjoyHQ, Wynter.